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Ekaterina Espinosa
Ekaterina Espinosa at Lester Glenn Subaru

Ekaterina Espinosa | Page 36

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
372 Reviews
4.9

372 Reviews

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372 Reviews of Ekaterina Espinosa

December 02, 2023

Dealership Rating
Employee Rating

Batteries in key fobs needed changing. . Done quickly, didn't need appointment. Very pleased.Spoke to Frank on phone who directed me to correct place to go. More

by twinkie128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Lester Glenn Subaru responded

Hi twinkie128, We're delighted to hear about your positive experience with us! It's great that we could quickly address the issue with your key fobs' batteries, and we appreciate your flexibility in not needing an appointment! We are pleased to have been of assistance! If you have any more needs or if there's anything else we can help you with, feel free to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

December 01, 2023

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Employee Rating

I went in for an oil change and rotation of my tires. Service person was friendly, knowledgeable about my car. Once car went into service building the service was done professionally and quickly. Very h More

by DJM91956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Giordano

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Dec 04, 2023

Lester Glenn Subaru responded

Hi DJM91956, Thank you for sharing your positive experience with our Service team! We're delighted to hear that your advisor was friendly and knowledgeable and that your oil change and tire rotation were done professionally and quickly! Your satisfaction is our priority, and we're here for all your future service needs. If there's anything more you'd like to share or if you have further feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 30, 2023

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Employee Rating

This is my second car purchased from this Lester Glenn dealership, you receive nothing but smiles and courteous help and honesty from top to bottom. More

by RJA1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Palazzo, Seth Leifer, Sean Hefner , Christopher Greco, Margaret Parker, Jonathan Redwood, Emily Wiggins, Maggi

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Dec 01, 2023

Lester Glenn Subaru responded

Hi RJA1220, Thank you so much for being a valued customer and for your kind words! We're thrilled to hear that you've had positive experiences with our dealership, receiving smiles, courteous help, and honesty from top to bottom! If there's anything else you need or if you have more feedback to share, feel free to let us know. We appreciate your continued support! Happy Driving, The Lester Glenn Subaru Team

November 29, 2023

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Employee Rating

My car was done within 1hr 30mins. The wait wast that long. Everything was fine. More

by JONESLADYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mulrain

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Nov 29, 2023

Lester Glenn Subaru responded

Hi JONESLADYG, Fantastic to hear that your car was taken care of promptly within 1hr 30mins! We know time is valuable, and we're thrilled we could get you back on the road without a lengthy wait! If there's anything else you need or if you have more feedback to share, feel free to reach out! Safe travels, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

November 26, 2023

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Employee Rating

We appreciated the timely turnaround on our oil change and the courtesy of our technician. More

by kkarol1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano , Keith Conroy, Christopher Murdolo, Kathy Ottmer

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Nov 27, 2023

Lester Glenn Subaru responded

Hi kkarol1013, Thank you for sharing your feedback! We're glad to hear that you appreciated the timely turnaround on your oil change and the courtesy of your technician! If there's anything else you need or want to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 23, 2023

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Employee Rating

Everyone is always helpful and makes the experience easy. Everything is explained before, during and after services are rendered. I never have to question anything. More

by pdobrolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2023

Lester Glenn Subaru responded

Hi pdobrolo, Thank you for your positive feedback! We're delighted to hear that everyone is always helpful and makes the experience easy for you! It's fantastic that everything is explained before, during, and after service, providing you with confidence in the process! If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 22, 2023

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Employee Rating

Staff members are knowledgeable and friendly. Facility is nice and clean. We also got a chance to walk around and see the new Subarus More

by BRIANBONNER235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano , Keith Conroy, Christopher Murdolo, Kathy Ottmer

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Nov 22, 2023

Lester Glenn Subaru responded

Hi BRIANBONNER235, Thank you for your positive feedback! We're glad to hear that our team was knowledgeable and friendly and that you enjoyed the nice and clean facility. It's great that you had the opportunity to explore the new Subarus. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

Nov 22, 2023

BRIANBONNER235 responded

Thank you

May 17, 2024

BRIANBONNER235 responded

You’re welcome. Keep up the good work .

November 20, 2023

Dealership Rating
Employee Rating

They are the best, I'm so glad I bought a Subaru and found their dealership. More

by Kathleen Kocsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano , Keith Conroy, Christopher Murdolo, Kathy Ottmer

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Nov 21, 2023

Lester Glenn Subaru responded

Hey Kathleen, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you're happy with your new Subaru! If you have any more comments or if there's anything else we can assist you with, feel free to let us know! Safe and happy driving! Happy Driving, The Lester Glenn Subaru Team

November 19, 2023

Dealership Rating
Employee Rating

Always a pleasant experience at Lester Glenn Subaru. Your service dept team is the best! More

by YANKEEGIRL2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

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Nov 21, 2023

Lester Glenn Subaru responded

Hi YANKEEGIRL2727, We appreciate your kind words! It's fantastic to hear that you always have a pleasant experience with us, and our service team is thrilled to be recognized! If there's anything else you need or any way we can further assist you, please don't hesitate to let us know! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

Dealership Rating
Employee Rating

Kathy Ottman was great. Professional and very helpful. My Subaru is not new but the technicians keep it running as if it was. More

by PSIMIONE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano , Keith Conroy, Christopher Murdolo, Kathy Ottmer

Report | Print
Nov 24, 2023

Lester Glenn Subaru responded

Hi PSIMIONE7, Thank you for your positive feedback! We're thrilled to hear that Kathy was great, professional, and very helpful. It's wonderful to know that your Subaru is well taken care of by our technicians. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

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