Ekaterina Espinosa | Page 36

Lester Glenn Subaru responded

Hi loumassaia, Thanks a million for your positive feedback! We're delighted to hear that your customer service rep was great, and the requested service was done without any annoying upsell! Efficiency and customer satisfaction are top priorities for us, and we're glad you had a quick and hassle-free experience. Your recommendation is appreciated, and if there's anything more you'd like to share or if you have any questions in the future, feel free to reach out! Safe travels, and thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi mlejh, Thank you for sharing your positive experience with Ekaterina! We're thrilled to hear that she provided excellent service and took the time to explain everything, even sending pictures! Your safety is our priority, and we're glad we could address the issue with the brakes! If there's anything more you'd like to share or if you have any questions in the future, feel free to reach out! We appreciate your trust in Lester Glenn and safe travels in your Subaru! Happy Driving, The Lester Glenn Team

Lester Glenn Subaru responded

Hi CGLILREDRIDINGHOOD, Thank you for your feedback! We're thrilled to hear that Ekaterina has been keeping you informed and explaining the service needs of your vehicle clearly! Keeping our customers in the loop is a top priority. If there's anything else you need or if you have more feedback to share in the future, don't hesitate to reach out! Safe travels and we appreciate your trust in our service! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Wsedlack, Thank you for taking the time to share your feedback! We appreciate your visit for the complimentary oil change, and we're here for you whenever you need assistance or have any concerns in the future! If there's anything specific you'd like to share or if you have more feedback when you have a real problem, feel free to reach out! We're here to provide excellent service whenever you need it! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi FCAV, Thank you for sharing your positive experience! We're delighted to hear that everything went smoothly and that our personnel were friendly and helpful! If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out! We're here for you, and we appreciate your trust in us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi twinkie128, We're delighted to hear about your positive experience with us! It's great that we could quickly address the issue with your key fobs' batteries, and we appreciate your flexibility in not needing an appointment! We are pleased to have been of assistance! If you have any more needs or if there's anything else we can help you with, feel free to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DJM91956, Thank you for sharing your positive experience with our Service team! We're delighted to hear that your advisor was friendly and knowledgeable and that your oil change and tire rotation were done professionally and quickly! Your satisfaction is our priority, and we're here for all your future service needs. If there's anything more you'd like to share or if you have further feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi RJA1220, Thank you so much for being a valued customer and for your kind words! We're thrilled to hear that you've had positive experiences with our dealership, receiving smiles, courteous help, and honesty from top to bottom! If there's anything else you need or if you have more feedback to share, feel free to let us know. We appreciate your continued support! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JONESLADYG, Fantastic to hear that your car was taken care of promptly within 1hr 30mins! We know time is valuable, and we're thrilled we could get you back on the road without a lengthy wait! If there's anything else you need or if you have more feedback to share, feel free to reach out! Safe travels, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi kkarol1013, Thank you for sharing your feedback! We're glad to hear that you appreciated the timely turnaround on your oil change and the courtesy of your technician! If there's anything else you need or want to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team