Elbert (Tut) Edwards | Page 81

Extremely Easy Purchase Experience My wife and I decided to look at new and used extended cab F150s. We've had good experience with Five Star Ford - NRH before so we visited the dealer My wife and I decided to look at new and used extended cab F150s. We've had good experience with Five Star Ford - NRH before so we visited the dealership after talking with David Hyche on the phone. He turned out to be busy when we arrived, but he had Lee Clanton help us. It was a very easy and satisfying shopping experience. We were told the price for both new and used trucks. We found a very reasonably price and mileage 2013 F150 with all the features that we wanted. The financing and extended warranty experience was very smooth and enjoyable as well. I also felt like we were valued as return customers. More

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Excellent Crystal Sanders was excellent and patient. I knew what I wanted so she did not hound me which is very important to me. If she thought she found some Crystal Sanders was excellent and patient. I knew what I wanted so she did not hound me which is very important to me. If she thought she found something she would send me an email. I have recommended her to others and will continue to do so. More

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The best Explained everything - walked us through the financing forms - helped us with extended warranties - paint and wheel warranties - truly a nice guy - Dr Explained everything - walked us through the financing forms - helped us with extended warranties - paint and wheel warranties - truly a nice guy - Dresses really cool too More

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Absolutely Awesome Just bought a new Explorer and was in and out in less than 2 hrs. Salesmen were experienced and management, and finance group you cannot beat. Highly Just bought a new Explorer and was in and out in less than 2 hrs. Salesmen were experienced and management, and finance group you cannot beat. Highly recommended the dealership if you want the best deal out there and want friendly and honest people to take care of you! Thank you Doreen, Diron, Jeff and Tut More

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Easy peasy Jim Fairweather and the folks at 5 Star Ford made the pre-owned buying experience easy and, dare say I, enjoyable. No pressure from the first moment t Jim Fairweather and the folks at 5 Star Ford made the pre-owned buying experience easy and, dare say I, enjoyable. No pressure from the first moment to the close of the deal. Jim explained the features and let us test drive as many trucks as we wanted. With the large inventory at 5-Star Ford we had many to choose from. Tut in the finance department explained all our options and never pressured us into buying anything we didn't want. Friendly, no pressure folks with a mind for first rate customer service are the first and last impressions we had buying our pre-owned Truck. The service department prepped our F-150 with an oil change, new wiper blades and a full tank of gas. The truck was spotless inside and out. A real testament to 5-Star Fords's attention to detail and exceptional customer service. I'll be back the next time I need a vehicle and will recommend 5-Star Ford to anyone in the market for a new or used car or truck. More

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My Buying Experience I had issues with my vehicle which was a 2014 Ford Focus I bought brand new from Five Star Ford. Diron Lintz and Tut Elbert helped he work it out and I had issues with my vehicle which was a 2014 Ford Focus I bought brand new from Five Star Ford. Diron Lintz and Tut Elbert helped he work it out and get out of that car and into a lease at an affordable rate. I also want to mention Steven Carter who always took excellent care of me in the service department with the other car that gave me nothing but mechanical issues the 17 months I had it.... More

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Most enjoyable car buying experience I've ever had Sam Limo and the rest of the team at 5 Star Ford made me feel right at home and very welcome. They worked hard to get me the best deal. Couldn't have Sam Limo and the rest of the team at 5 Star Ford made me feel right at home and very welcome. They worked hard to get me the best deal. Couldn't have been happier with the experience. I will tell everyone I know to buy their next car from 5 Star Ford. Thank you Sam Limo and Tut for all your help. More

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Acceptable; Spencer and Tut were good guys. Superfriendly Finance Guy - Tut - checked me out; it just took a long time to get to him - not his fault. The team, and Spencer were quick to get the Superfriendly Finance Guy - Tut - checked me out; it just took a long time to get to him - not his fault. The team, and Spencer were quick to get the car detailed and ready. Overall, a positive experience. More

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Verery Friendly and Helpful I was not even wanting to get a new car yet and walked out with one! Went looking for when my lease was up and BOOM there I was walking out with a new I was not even wanting to get a new car yet and walked out with one! Went looking for when my lease was up and BOOM there I was walking out with a new SUV. I told Aaron what I was looking for and he educated me on different cars and SUVs so I could make a better choice. He is super friendly and and easy to talk with. We have now had the pleasure of having his help twice with the purchase a vehicle. We also had the pleasure of receiving the Tut Man experience (LOL thank you!). More

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4th purchase, 4th terrific experience! Try to keep up with Aaron when he is in 'go' mode, seriously, give it a try. Aaron doesn't try to sell you a car, he helps you find the car that you w Try to keep up with Aaron when he is in 'go' mode, seriously, give it a try. Aaron doesn't try to sell you a car, he helps you find the car that you want. He doesn't play pricing games, he makes it clear how much the car will cost so that you can make your decision. When showing the car, Aaron takes the time to introduce the car to you and explains the important features, then he gives you time to explore and discuss. Once you have made your decision to buy from Five Start Ford, as we have done 4 times now, Aaron kicks into go mode. He recognizes that your time is valuable and he does everything he can to get you out of the dealership quickly with your new car, including running through the halls getting his whole team going (detail, finance, etc...). Fortunately, the Five Star Ford experience doesn't stop there. Aaron handed us off to Tut who gave us the Tutman experience. Tut was great. How often do you say that about the finance guy? He walked us through each of the details to make sure that everything matches up to what Aaron told us. He didn't even flinch when I asked to go back through the numbers because something seemed off to me. Tut was efficient, again valuing my time, but was happy to talk through any questions I had. Yep, we even had a few good laughs... in the finance office. I've bought four cars from Five Star Ford. They value me as a customer and they give me an experience worth coming back for. I recommend Aaron and Tut to anyone, without a bit of hesitation. Start your next car buying experience at Five Start Ford, you won't regret it. More

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