Elbert (Tut) Edwards | Page 83

Great Customer Experience Aaron Dias was excellent to work with. We had a great experience and would recommend him to others who are ready to buy their next car to work with A Aaron Dias was excellent to work with. We had a great experience and would recommend him to others who are ready to buy their next car to work with Aaron. It was a painless and quick process. He pays extra attention to the details to make sure you are happy with your purchase. He even came in on his night off to be there when we picked up our vehicle. Tut was great to work with for our loan paperwork. He had us in and out in no time. Very professional. More

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An Amazing Experience Buying a Car! We entered the dealership and were immediately met by Joe Ferrantelli. We came in looking for a Ford Escape and left with a Ford C-Max that is a drea We entered the dealership and were immediately met by Joe Ferrantelli. We came in looking for a Ford Escape and left with a Ford C-Max that is a dream to drive! I am so excited about my car! Joe saw that this car might fit what we were looking for, although we asked about the Escape. He is very perceptive and was able to show us a car that it fit our needs and our budget to a tee . The process of buying the car was easy and Joe was with us all the way through from test drive to financing to actually preparing us to take the car home. With an electronic car, we needed a little extra instruction to begin driving the car! He took a lot of time and patience showing us all the amazing perks on the car, where all the buttons are located, connecting devices, etc. I appreciate all the time Joe spent with us....we are happy customers. This is a GREAT dealership! Thanks, Joe, you're the best. More

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Wonerful! This is 2nd vehicle we purchased from Five Star Ford in NRH. From when you walk in to when you leave they make you feel comfortable and go above and b This is 2nd vehicle we purchased from Five Star Ford in NRH. From when you walk in to when you leave they make you feel comfortable and go above and beyond to make you happy. Our sales person Jim was very professional and easy to talk to. The next business day even followed up with me to see how I was liking my new car. From sales to finance Tut gave excellent customer service and did everything he could to get me approved for my vehicle. I would definitely recommend this place over and over again! More

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Add Another Vehicle to Our List of Purchases! What a great group of people! It is very difficult in business to keep a consistent level of service and enthusiasm that is not only high-class, but g What a great group of people! It is very difficult in business to keep a consistent level of service and enthusiasm that is not only high-class, but genuine. We have personally purchased two vehicles from these guys and another three throughout our company, not to mention the countless referrals to others. From sales to service the experience is greatly genuine . This visit started with a call to Jim Rich about looking at a car for my wife and by the end of the day we were in the exact vehicle she wanted. Understanding business, this is a result of having the appropriate inventory on the ground. There wasn't a need to keep looking or to 'order' what was needed; it was just a matter of finding it on the lot. Jim was excellent to deal with which was no surprise since we've done business before. He genuinely remembered me and my wife from my truck purchase. This is where the visit really impressed me this time. When you go into the back office to sign all of the papers, there is a little feeling of nervousness. We encountered Tut, or 'Tedwards' as my wife accidentally called him from his email address. Tut doesn't have the absolute glamorous part of the job, but he made his process fun and very personable. He's really the kind of guy that doesn't need coffee to be in a good and fun mood! I apologize for the long review, but you generally only want to express hatred or gratitude in a review and I am VERY excited to express my gratitude for this company! Thank you for such a fantastic experience! More

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Excellent! I've now purchased 3 vehicles from this dealership. This time I worked with Justin Compton and Tut Edwards, They handled all the details and I have ex I've now purchased 3 vehicles from this dealership. This time I worked with Justin Compton and Tut Edwards, They handled all the details and I have exactly the vehicle I wanted. Thank you Justin and Tut! More

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Great truck buying experience from start to finish! I bought my 2001 Explorer Sport Trac at Five Star Ford 15 years ago and had a great experience! When it came time to get a new vehicle I brought that I bought my 2001 Explorer Sport Trac at Five Star Ford 15 years ago and had a great experience! When it came time to get a new vehicle I brought that very same car back to Five Star to trade. I didn't even consider going to another dealership and I was not disappointed. The first person I encountered during my visit was Randall Swindell. Randall was very informative and low key. I really appreciated the fact that he wasn't pushy about a sale. When I returned two days later with a purchase in mind Randall was not working and I was greeted by his partner, Diron Lintz. Diron had the same sales style as Randall. He was there to help me and work out the details of the sale I had discussed with Randall. The sale went without a hitch and I feel I got a very fair price. I also spoke with Sam O'Reggio in aftermarket sales who described the products available, again with no pressure. My final contact was finance manager Tut Edwards. While working out the financial details I was treated to the Tutman Experience. Tut was very informative as well as funny and entertaining. In closing, I would highly recommend this dealership! They make car buying easy and you will love the experience! More

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Truck Was not filled Truck was not filled after having been told three times that it was going to be filled. This led to much confusion concerning the fuel mileage which Truck was not filled after having been told three times that it was going to be filled. This led to much confusion concerning the fuel mileage which I had believed the truck to have. More

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2015 Ford F150 I dealt with Lee Clanton and Tut Edwards. It was my first car buying experience and it was a great one. They blew away my expectations of how profes I dealt with Lee Clanton and Tut Edwards. It was my first car buying experience and it was a great one. They blew away my expectations of how professional and nice they were. You could tell they were looking out for my best interest and I feel very lucky that they were able to help me out. More

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WE FELT WELECOME We dealt with Carlos, Joe and Tut. They made us feel very welcome and that they really cared about what we wanted and needed. We took my mustang up fo We dealt with Carlos, Joe and Tut. They made us feel very welcome and that they really cared about what we wanted and needed. We took my mustang up for service and found the perfect truck for us while we were there. I never thought we would be a 2 Ford family! More

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Five Star Ford is exactly that...FIVE STAR!!! Our experience at Five Star started with Jim Fairweather who met us at the door with a friendly smile and handshake. Together with Jim Geier, they put Our experience at Five Star started with Jim Fairweather who met us at the door with a friendly smile and handshake. Together with Jim Geier, they put everything together for the purchase of our vehicle and then introduced us to Tut Edwards for the 'Tut Experience' to complete the financing. Once all the paperwork was completed they turned us over to Jimmie Matthews who went over all the aspects of 'My Ford Touch'....wow what an experience. These guys are an AWESOME team and made our experience very enjoyable and stress free! Happy...Happy Customers! More

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