Elga Matos | Page 7

Excellent service, excellent staff ,very fast service very clean elegant dealer guest waiting room with nice coffee refreshments highly recommended for friends and family members very clean elegant dealer guest waiting room with nice coffee refreshments highly recommended for friends and family members More

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WET CAR INSIDE & OUT. BAD BAD SERVICE AT THE SERVICE SECTION ,I TOOK MY 4TH CAR THAT I BOUGHT FROM THEM IN THE LAST 4 YEARS FOR A SIMPLE OIL CHANGE AND A QUICK CHECK UP. BAD BAD SERVICE AT THE SERVICE SECTION ,I TOOK MY 4TH CAR THAT I BOUGHT FROM THEM IN THE LAST 4 YEARS FOR A SIMPLE OIL CHANGE AND A QUICK CHECK UP. I DID NOT ASK FOR ANYTHING ELSE ,AND IT WAS RAINING IN THE AFTERNOON WHEN I WENT TO PICK UP MY CAR IT WAS PARKED OUT SIDE AND THE BACK WINDOW WAS LEFT DOWN AND THE CAR WAS SOAKED WET THE SEAT AND THE FLOOR MATS . I TOLD THE CASHIER THIS IS NOT WRIHGT AND IWAS VERY MAD AND LEFT, BUT TOLD HER TO HAVE THE SERVICE MANAGER CALL ME AND I'M STILL WAITING FOR THE CALL . THE SERVICE ADVISOR WHO IS NOT MY REGULAR ONE CALLED AND SAID HE WAS SORRY AND HE HE WILL HAVE THE MANAGER CALL ME,BUT NO ONE CALLED . WHEN THE ADVISOR CALLED ME TO TELL ME ABOUT WHAT THE CAR NEEDS AS RECOMENDED REPAIRS I TOLD HIM THE WINDOWS SOMETIMES GET STUCK AND HE HAS TO WIGGLE THE BUTTON TO MAKE IT WORK AND I MADE SURE TO TELL HIM THAT PLEASE ROLL THE BACK WINDOW UP AND HE SAID THEY WILL, BUT WHAT CAN WE SAY . More

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Awesome visit to the service center! Everyone was so friendly and made the process easy. Thanks Elga! David was awesome as well as Ryan! Thanks again! friendly and made the process easy. Thanks Elga! David was awesome as well as Ryan! Thanks again! More

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Elga and Mandi are the best. Professional, honest and fair service for 20 years. We wouldnt think of taking our Toyotas anywhere else. Keep up the good work fair service for 20 years. We wouldnt think of taking our Toyotas anywhere else. Keep up the good work More

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Have been very happy with this dealership since purchasing my car here 8 years ago. Continue to use them for service as they do try to oversell on what needs to be done. Very satisfied with my regu purchasing my car here 8 years ago. Continue to use them for service as they do try to oversell on what needs to be done. Very satisfied with my regular service person, Elga. Professional treatment, efficient, and very personable. Though I could possibly find service a little less expensive somewhere else, I trust my service advisor, and feel comfortable with her More

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I Get 5 star service every time from my service manager. And I like the fact that I can always get my car clean when I go there. And I like the fact that I can always get my car clean when I go there. More

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Great dealership. Elga; class A; deserves a raise. Wonderful! She would be one of the top reasons to return. Very professional. Keep her and realize what she brings to the dealership. Wonderful! She would be one of the top reasons to return. Very professional. Keep her and realize what she brings to the dealership. More

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Excellent service. Elga Matos and I believe is the head of mechanics , sorry forgot his name. Communication with client excellent. I will definitely come back.Thank You. of mechanics , sorry forgot his name. Communication with client excellent. I will definitely come back.Thank You. More

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A caring person This young man went above and beyond making sure i understood the vehicle, he delivered the car to my home and took back my old car, all this was done This young man went above and beyond making sure i understood the vehicle, he delivered the car to my home and took back my old car, all this was done after 9pm, i hope he was well compensated for his actions, employees like Pedro ( a person who care about the customer ) is hard to find. Toyota i love my Corolla Hybrid. Thank you Pedro. More

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Excelente el trato y la atención que recibí del Sr Juan Lopez, una persona muy profesional en cada una de sus gestiones siempre atento de cubrir las necesidades del cliente Lopez, una persona muy profesional en cada una de sus gestiones siempre atento de cubrir las necesidades del cliente More

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