Elijah Rios

We are originally from Ocala and we were visiting. Been looking for a truck and we were out on State road 200 and turned into AutoMax. Look at a couple of Toyota trucks, Fell in love with the 2023 4 Been looking for a truck and we were out on State road 200 and turned into AutoMax. Look at a couple of Toyota trucks, Fell in love with the 2023 4x4. Elijah met us when we looked at the second truck. Gladly offered to get the keys to look inside. We had somewhere to be in a couple hours and Elijah the great salesman said he would get everything in the works and he truly did. Met us the next morning had everything ready and it was smooth sailing after that. Elijah very courteous and worked with us in any way we wanted. In Finance Annette was wonderful and friendly, very helpful and made everything smooth and quick! More

by HENRYTERESA Verified Customer Verified Customer

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Everyone was very courteous and professional knew their product and the whole process was done in about two hours product and the whole process was done in about two hours More

by NA Verified Customer Verified Customer

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prior customer having bought at least 4 cars in past 10 years from same location, however very disappointed with the downgrade in customer service with my last purchase on feb 2024. We had recently purcha years from same location, however very disappointed with the downgrade in customer service with my last purchase on feb 2024. We had recently purchased a car there back in Aug 2023 for my eldest daughter and was reason we had come back again. However after this experience, worst ever and never going back. Automax has lost a loyal customer and won't hesitate to let my any of my friends know. More

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As soon as I walked in I was treated like royalty . When it came down to the decision making , I was given the time to truly think about which vehicle I wanted . At the end of the day I got the car I d When it came down to the decision making , I was given the time to truly think about which vehicle I wanted . At the end of the day I got the car I dreamed of . Awesome service all in all and awesome people ! Would recommend to others ! More

by Aliciamarie43 Verified Customer Verified Customer

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At first they seem to care and be professional but once you say your interested all they care about is how much your putting down and to get you into finance office , the small talk and personal questions you say your interested all they care about is how much your putting down and to get you into finance office , the small talk and personal questions stop then it's all of a sudden are you leaving with the car today how much are you willing to give us...ect,.... car was covered in pollen and not washed just watered down and the was still fingerprints on the console and dash from 3 days before when I test drove the vehicle. Sales man called to ask if I could get it a certain day I said I will be able to the next day and got hung up on by the sales person. More

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The salesman I dealt with was great but besides that you sold me a broken vehicle. What a surprise considering this is my 4th and last purchase with Automax, after immediately telling Rayshawn what was goin sold me a broken vehicle. What a surprise considering this is my 4th and last purchase with Automax, after immediately telling Rayshawn what was going on when he called me the following day after purchase we were told to take it to Pearson Nissan, they told us they couldn't hear the noise the truck I was sold was making. I told Issac at Perason Nissan you had to get it up to 50 mph after I made him ride with me he too heard the noise and told me I had to go back to Automax and they would tell us what to do. Steven the sales manager was there and basically offered us no help besides a shop he could refer us to, when I asked if Automax would be helping take care of this problem he couldn't give me an answer. I had to take my new truck I just purchased to Don's garage and have extensive work done. Shame on Automax for not taking care of this for me in good faith. I understand the truck was sold "as is" but as a business owner myself it's unbelievable the lack of help you provided for me especially after my consistent loyalty. I can provide receipts from Don's garage if you even care. More

by BRANDISDOLAN Verified Customer Verified Customer

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They were very friendly and did everything possible to get me in the car I wanted. I am very pleased get me in the car I wanted. I am very pleased More

by MSPARKS1221 Verified Customer Verified Customer

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