Elijah Szelag

I would never use or recommend Serra Nissan because of the way I was treated by Cody, the Sales Manager. I should have walked away not bought the truck I got, so that’s my own fault. The price I was given the way I was treated by Cody, the Sales Manager. I should have walked away not bought the truck I got, so that’s my own fault. The price I was given was not the price on the contract. It was explained that the internet price was not actually the Serra Nissan price after all the paperwork was done. It was a price hike of about $5000. I’m truly disappointed in myself but for not walking away but even more disappointed that I was lied to and treated with such disrespect. All he wanted was the sale, and not to truly take care of the customer. He was too busy with a family member to actually answer my questions properly. More

by jason.tippett64 Verified Customer Verified Customer

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You all were great I couldn't have found anyone any nicer than you at Tony Sierra. I love my Nissan rogue thanks for everything. than you at Tony Sierra. I love my Nissan rogue thanks for everything. More

by balkidtam Verified Customer Verified Customer

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I have been coming here for 13 years and just bought my 4th car from them. They have always been great and have been able to find me a car that was perfect for me every time. The staff is so friendly! I al 4th car from them. They have always been great and have been able to find me a car that was perfect for me every time. The staff is so friendly! I always feel so comfortable and welcome there. More

by chris.lybbert Verified Customer Verified Customer

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I was very satisfied overall. However, there were a few things that didn't go the i would have liked. I had to drive back to Cullman from Athens to sign a single paper due a probl However, there were a few things that didn't go the i would have liked. I had to drive back to Cullman from Athens to sign a single paper due a problem on your end. There is a hand size smudge in the paint that looks like it could rubbed or buffed out but you refused to do that after I found post sale. You only gave me one key and you have taken your time providing a second. More

by remalone57 Verified Customer Verified Customer

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I am very happy with the Titan I purchased. However, the help since the purchase has been lacking. I have trouble reaching the people I need to talk to. Word has been broken several times now. However, the help since the purchase has been lacking. I have trouble reaching the people I need to talk to. Word has been broken several times now. Not happy. More

by remalone57 Verified Customer Verified Customer

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Very good customer service:overall excellent! Straight to the point: Thank you very much good work! Straight to the point: Thank you very much good work! More

by grasa6464 Verified Customer Verified Customer

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I was very satisfied with Everything at Tony Serra Nissan. I would recommend anyone to go and buy a vehicle from Tony Serra Nissan. Nissan. I would recommend anyone to go and buy a vehicle from Tony Serra Nissan. More

by balkidtam Verified Customer Verified Customer

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They were very pleasant and aware of your situation of financial. Everyone welcome you to the dealership financial. Everyone welcome you to the dealership More

by gleniscampbell Verified Customer Verified Customer

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