Elijah Wingate | Page 4

Excellent Customer Service I walked in this dealership knowing there was a possibility of leaving empty handed. As soon as my husband and I got out of our car we were welcome b I walked in this dealership knowing there was a possibility of leaving empty handed. As soon as my husband and I got out of our car we were welcome by an agent. We explained that we had an appointment.with Elijah Wingate. Elijah was waiting and ready at the door. When we would could not agreement on price for the car,.there was no pressure to stay, he just simply said too give him a chance to work it out. He did, he called in Mr. Gregg (DH). Mr. Gregg is full of personality, it did not matter that I was ready to walk out. He did what salesman do .What was so unique about him was he was REAL.(excellent people skills), bottom line Real, Very open and honest about what he was doing. He did everything he could to make us feel good about our purchase and got us a deal that we could live with. I walked out feeling that I received an excellent compromise and excellent customer service. This dealership cares about their clients, The Manager and Supervisors congratulated us on our purchase. I was very impress . Check them out you will be happy that you did. More

Helpful 0

Report | Print

Used Car WONDERLAND !! This was my first time ever buying any vehicle from a Dealership; my mom bought a new 2015 Civic from this very Dealership, and they have treated her This was my first time ever buying any vehicle from a Dealership; my mom bought a new 2015 Civic from this very Dealership, and they have treated her superbly right up to the present. 2004 Buick LeSabre with merely 22,000 garage-kept miles had just been traded in by the original owner's widow, and was priced at only $9,000. Manager Steve Rubin personally -and immediately- brought the keys to me so as to hear it's 231 cubic-inch engine run. Then, while it was flawlessly running, the Mechanic who Inspected it presented the paperwork to me showing the $1,300 worth of work he performed to return this LeSabre to good-as-new in every aspect. Salesman Elijah Wingate was quite methodical in detailing the transactional paperwork that had to be addressed. That was followed up by Financier extraordinaire Alex Peterson's excellent presentation of Warranty options. All in all, every one of these fellows were as polite and articulate as any prospective Customer could ever hope for !! More

Helpful 0

Report | Print

Very friendly staff Great experience with buying my new-to-me car recently! Gregg is very outgoing and charismatic while also doing great work with finance. Elijah was kn Great experience with buying my new-to-me car recently! Gregg is very outgoing and charismatic while also doing great work with finance. Elijah was knowledgable and friendly on the sales front. Thanks for making a stressful experience a bit easier! More

Helpful 0

Report | Print

Service Had some trouble with the sales department and service but sent Robert Lee an email and he took very good care of everything. Mike Meckley was also a Had some trouble with the sales department and service but sent Robert Lee an email and he took very good care of everything. Mike Meckley was also a big help. More

Helpful 1

Report | Print

I drove from Richmond to Westminster for the best deal! I love this car!The service level and competitive pricing made the drive totally worth it! Elijah and Robert were so quick to respond to my question I love this car!The service level and competitive pricing made the drive totally worth it! Elijah and Robert were so quick to respond to my questions. The price was $2000 LESS than what I could find in Richmond and the financing was 3% LESS than what I was being offered elsewhere. Overall, top notch. More

Helpful 0

Report | Print

great customer service, great response We met with Heritage sales team. Told them what we were looking for with a limited budget... They had a few vehicles in stock at this location, we t We met with Heritage sales team. Told them what we were looking for with a limited budget... They had a few vehicles in stock at this location, we test drove them. We were not quite happy with the vehicles we drove the first day. We set the next visit for 3 days later. They called me back and said they brought some cars in from other locations, and they felt they had something to meet my requirements. They nailed it. This car is for my wife. She absolutely loves her new used car. Happy wife, happy... More

Helpful 0

Report | Print

Very helpful, professional, and courteous We have been coming there for our past for cars. Their knowledge, politeness, and professionalism keeps us coming back as they are not pushy under any We have been coming there for our past for cars. Their knowledge, politeness, and professionalism keeps us coming back as they are not pushy under any circumstances and you can count on them telling you the truth. In fact, their friendliness made a long sale completely enjoyable. More

Helpful 0

Report | Print

Thanks again This is a "P.S." to an earlier review from me - purchased a used car there a month ago - Bill was the person who initially brought me in b/c of some g This is a "P.S." to an earlier review from me - purchased a used car there a month ago - Bill was the person who initially brought me in b/c of some giving back to the community he had done. He directed me to the right people in used car sales - Brent White and Elijah Wingate - who helped me find a car that met all my needs, at a fair price, and made the process as painless as possible. Equally important and the reason for the PS - the car did have a few minor glitches, as might be expected under the best of circumstances when buying used - I contacted them, brought the car in to the service team (thanks to Tom and the rest in service for getting me taken care of as well), and they covered the cost of the repairs. Now, you might say that's just the right thing to do - and of course it is - but that doesn't mean that's what always happens with a car dealer or any business. I went into this whole purchase and follow up thinking I was going to have to argue and push my way through (as has been known to happen at other dealers), but I have found this dealership and their staff to be responsive, honest, pleasant, and very reasonable to work with. I would have no reservations to buy from them again - though I hope I don't have to for a long time to come! :-) More

Helpful 0

Report | Print

3rd vehicle I purchased my 3rd vehicle from Heritage Honda of westminster recently and for the 3rd time Adam was my F&I manager. This time I found a vehicle elsew I purchased my 3rd vehicle from Heritage Honda of westminster recently and for the 3rd time Adam was my F&I manager. This time I found a vehicle elsewhere at a not-so-reputable dealer and of course it was a horrible experience. So, I called Adam and he took care of me in 1 day and I couldn't be happier. He is always honest, fast, and knowledgeable. Let me also add that Elijah was easy to deal with. He was eager to assist, very professional and very helpful with my kids being with me during the purchase. And last but not least, Jeremy in service is outstanding. Both of my vehicles(one not being a Honda) are serviced at Heritage Honda becaue him and his staff. More

Helpful 0

Report | Print

Great Experience I worked with Elijah and Brent at Honda Westminster for two different CPO vehicles in 2016, both experiences were great and I would not hesitate to wo I worked with Elijah and Brent at Honda Westminster for two different CPO vehicles in 2016, both experiences were great and I would not hesitate to work with them again. The evaluation and negotiation phases were painless, and I was out the door as quickly as possible in our new (to us) vehicles. More

Helpful 0

Report | Print