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Elise Schaaf
Elise Schaaf at Jim Ellis Chevrolet of Atlanta

Elise Schaaf | Page 5

Admin Specialist

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.8
312 Reviews
4.8

312 Reviews

Write a Review

312 Reviews of Elise Schaaf

October 05, 2023

Dealership Rating
Employee Rating

Everyone working there, especially Elise, was fantastic. The work they did was great. The only reason for the 4 stars was price - it was very expensive for the work done. More

by andrewmilne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

September 28, 2023

Dealership Rating
Employee Rating

Elise and the actual service was excellent! The check in process and lack of communication needs serious improvement. More

by CHASLEE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Oct 02, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to us directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

August 25, 2023

Dealership Rating
Employee Rating

Partes que hasta ahora no las tengo Servicio de grua deficiente El mecanico no me queria dar ayuda de mobility por una o dos semanas el vendedor hizo que me dieran mobility A los dos dias el mecanico More

by juan5899
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ron Durham, Adam Toms

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Aug 29, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for this feedback, Juan. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

August 24, 2023

Dealership Rating
Employee Rating

Always timely and precise maintenance and scheduling. Comfortable waiting room with refreshments. Educated and friendly service reps. More

by SANDIESMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

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Aug 24, 2023

Jim Ellis Chevrolet of Atlanta responded

Sandie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 23, 2023

Dealership Rating
Employee Rating

They deliver top of the line service to every customer. Regardless of their issue their vehicle. More

by ANTANDERSON86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Luis Valdez, Ron Durham, Loan Pham

Print
Aug 24, 2023

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

August 22, 2023

Dealership Rating
Employee Rating

They were very helpful with me getting my car serviced. Friendly, timely, and has get coffee. I would recommend them to anyone. More

by PICTUREMAN533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 22, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

August 17, 2023

Dealership Rating
Employee Rating

Ralph and David, always make sure I am taken care of! Brian, Amanda great service , even better people More

by EllureCosmetics
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Luis Valdez, Loan Pham , Retanza Grier, Ralph Sorrentino, David Theriault, Brian in services

Print
Aug 19, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

August 16, 2023

Dealership Rating
Employee Rating

Good customer service, the staff go out of their way to help u how ever they can More

by jryhummer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 17, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

August 15, 2023

Dealership Rating
Employee Rating

Able to complete the repairs in the allotted time available and worked upon pick-up. More

by RINGERS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 16, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

July 31, 2023

Dealership Rating
Employee Rating

Since I purchased my car 6 years ago Jim Ellis Chevrolets service department has gone above and beyond the duties to keep me running safely. More

by se.sessoms
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Luis Valdez, Loan Pham , Sam Afeworki, Retanza Grier, David Theriault

Print
Aug 01, 2023

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

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