They are always polite, friendly and efficient.
I trust them with my vehicle. I enjoyed the video of my oil change very much
I trust them with my vehicle. I enjoyed the video of my oil change very much
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by pattimurphy07
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 26, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!
It was a fine job , well done It was just fine and dandy
thank very very much
thank very very much
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by LESLIELAMI
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 21, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi Leslie, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always been great and professional and very kind Best
ford dealership I've been to with it's service department
ford dealership I've been to with it's service department
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by MYEMAILKNUDSEN
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 20, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi there, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Took my truck in for a wire harness recall .
Letter said it could take up to 4 hr. Got my truck back in less than 1 12 hr
Letter said it could take up to 4 hr. Got my truck back in less than 1 12 hr
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by DANDTRENTALS
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 18, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi there, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
Easy access quick service done right .
Great facilities pleasant people with easy access , and I appreciate the ride home !!
Great facilities pleasant people with easy access , and I appreciate the ride home !!
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by BHDAGENHART
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 14, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi there, it is great to hear everything was done quickly and to your satisfaction! Thank you again for the great review!
setting up the appointment was ridiculous, there's a
recall service I wanted to have done when I brought it in for the service, but was told, repeatedly, that the recall for the frozen door latch could
recall service I wanted to have done when I brought it in for the service, but was told, repeatedly, that the recall for the frozen door latch could only be done in Winter... It was 16° the day of the service appointment, what a joke the Scheduler is, she just should have been honest and stated the Dealership doesn't want to do the recall.
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by patrickwellnitzcpa
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 11, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi Patrick, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.
They took care of my problem, and I was very satisfied I
don't know what to say, but I will be back
don't know what to say, but I will be back
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by N203pt17
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 07, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi there, your satisfaction is our top priority. We're looking forward to your next visit with us!
I got my oil changed and two headlights installed Elisha
stepped up to help me , and explained how my headlights worked
stepped up to help me , and explained how my headlights worked
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by apatnou
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 06, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.
Very efficient and professional.
Checked everything and communicated well to me. 5s all around Excellent
Checked everything and communicated well to me. 5s all around Excellent
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by Skimpy205
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 07, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Friendly and helpful people Easy to communicate with if
there're problems they let you know. They were extremely nice.
there're problems they let you know. They were extremely nice.
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by MUENCH45
Verified Customer
Verified Customer
Other Employees Tagged:
Elisha Lone
Mar 04, 2024 -
Gordie Boucher Ford Lincoln of Janesville responded
Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Until the next time we meet, take care!
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