Industry Experience
4 yrs
101 Reviews
Write a Review101 Reviews of Eliza S.
April 28, 2024
The estimates are high cost and uncompetitive with other auto repair services. Well, this is expected from dealers, the quality of service is low. I received an inaccurate list of quoted services for my veh auto repair services. Well, this is expected from dealers, the quality of service is low. I received an inaccurate list of quoted services for my vehicle. More
April 25, 2024
Extremely poor customer service. Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour an Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour and let me know what was needed. Finally got a text 6 hours later with a long list of extremely expensive items, including quote for a diagnostic? Even they supposedly did “multipoint check”. . But not enough time to do any of it. We drove from a long distance, so couldn’t leave it overnight. All the items listed were outrageously priced and several not needed…. More
Other Employees Tagged: Sage E.
April 24, 2024
Sage and another employee were fantastic. We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I could take my car home, repaired properly. More
Other Employees Tagged: Sage E.
April 20, 2024
Service department is always very helpful. Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of ser Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of service was on it and got it solved quick. Another time I was in for an all-dayer, lots of thing to get done. Service advisors (Eliza and Sage) were really super about making sure it was all done timely, but not rushed. Have worked with Noah many times, enough to be on a first name basis. I am really happy with them all, advisors and mechanics. More