Eliza S.
Eliza S. at Seattle Jeep
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Eliza S. | Page 2

Service Advisor

Seattle Jeep

13733 Aurora Ave N
Seattle, WA 98133

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4.8
101 Reviews

Industry Experience

4 yrs

4.8

101 Reviews

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101 Reviews of Eliza S.

April 28, 2024

Dealership Rating
Employee Rating

The estimates are high cost and uncompetitive with other auto repair services. Well, this is expected from dealers, the quality of service is low. I received an inaccurate list of quoted services for my veh More

by brush.sarah.a
Service Price Transparency
Service Communication
Recommend Dealer
No
May 01, 2024

Seattle Jeep responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at david@seattleautofamily.com so we can work with you to make this right. David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

Extremely poor customer service. Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour an More

by EGMENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sage E.

Apr 29, 2024

Seattle Jeep responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

Seattle Jeep has quality service and they always get the job done in a timely fashion. More

by MERONTHEMODEL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

It was a awesome experience, very fast maintenance, and also provide the shuttle for back and forth More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Seattle Jeep responded

Hello Tony, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

April 24, 2024

Dealership Rating
Employee Rating

Sage and another employee were fantastic. We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I More

by Olivander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage E.

Apr 27, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

April 21, 2024

Dealership Rating
Employee Rating

The service department is always efficient and helpful- that’s almost fifteen words, right? Thanks!! 🙏 More

by sapopaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

April 20, 2024

Dealership Rating
Employee Rating

The staff is what makes the dealership the work. I keep taking my business here. More

by jdrenguis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Seattle Jeep responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 20, 2024

Dealership Rating
Employee Rating

Service department is always very helpful. Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of ser More

by Geoff7272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James G., Noah M., Sage E.

Apr 21, 2024

Seattle Jeep responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care! David Granger General Manager david@seattleautofamily.com

April 19, 2024

Dealership Rating
Employee Rating

Na na na na na na na na na na na na na na na More

by DMLPHARMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Seattle Jeep responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. David Granger General Manager david@seattleautofamily.com

April 16, 2024

Dealership Rating
Employee Rating

Eliza was very good and did an amazing job keeping updated on my Jeep. The great customer service is much appreciated.. More

by gberft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Seattle Jeep responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

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