Elizabeth McGowan | Page 2

Great experience. Jesse was great to work with and made it a smooth process, and quick response’s. Jesse was great to work with and made it a smooth process, and quick response’s. More

by Johnwillett Verified Customer Verified Customer

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The Walser service team is amazing at accommodating service with amazing turnaround time with great detail to make sure everything is complete. Shout out to Joy, Tim and Steve and the great Parts team! service with amazing turnaround time with great detail to make sure everything is complete. Shout out to Joy, Tim and Steve and the great Parts team!! More

by woodduck83 Verified Customer Verified Customer

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I had a wonderful experience working with Tom Dalum. We started by analyzing my needs, some I didn't know I needed, and determining a couple different cars to test drive. In the end I felt my choice w We started by analyzing my needs, some I didn't know I needed, and determining a couple different cars to test drive. In the end I felt my choice was tailor made for me. The entire process went very smoothly and his follow up was much appreciated. I highly recommend Walser Automotive and Tom Dalum. More

by Rebecca Verified Customer Verified Customer

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We received professional and timely services delivery from the Walser Hopkins Team (warranty, service and car rental )to the service department. Thank you from the Walser Hopkins Team (warranty, service and car rental )to the service department. Thank you More

by florencewanda Verified Customer Verified Customer

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Service was professional, timely, and friendly. I appreciate the video sent summarizing the inspection. Great experience! I appreciate the video sent summarizing the inspection. Great experience! More

by kscherwinski Verified Customer Verified Customer

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My service advisor Jim was great, i really appreciated the text communication and updates, thanks! the text communication and updates, thanks! More

by kathystrahan Verified Customer Verified Customer

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The service team did a fantastic job and very timely, will be returning for future work! will be returning for future work! More

by dan.thielman Verified Customer Verified Customer

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It was quick and easy! I dropped it off and it was done all in the same day! Great communication and everything. I dropped it off and it was done all in the same day! Great communication and everything. More

by Angel Allison Verified Customer Verified Customer

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After dealing with Subaru and going back and forth with them for 3 weeks about a new truck I bought and having three alignments performed I was able to finally get my new truck fixed with CJD , they fixed them for 3 weeks about a new truck I bought and having three alignments performed I was able to finally get my new truck fixed with CJD , they fixed it same day as my drop off and had it done in a couple hours, 10/10 exp More

by Keithhall2395 Verified Customer Verified Customer

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I purchased a Jeep Wrangler 4xe from Walser Hopkins and returned it within days after learning of undisclosed safety information. After delivery, I discovered open safety recalls with manufacturer guida returned it within days after learning of undisclosed safety information. After delivery, I discovered open safety recalls with manufacturer guidance advising owners not to charge the vehicle and to park away from structures. This information was not disclosed during the sale. I found it only through my own follow-up. The dealership focused heavily on selling warranties and add-ons, yet failed to provide basic safety disclosure. The retail contract also included sales tax and registration despite my disabled veteran exemption being acknowledged. When concerns were raised, responses were inconsistent and dismissive. Information provided by the manufacturer was contradicted. I was pressured to return the vehicle immediately before close, required to deliver it myself, and given no written confirmation at the time. This experience reflects poor disclosure, poor communication, and lack of accountability. Buyers should independently verify recall and safety information before purchasing here. More

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