"Larger Dealer with Personable Staff"
Sales area was very open and well lit providing for a pleasant environment.
Elizabeth was knowledgeable about the product and professional throughout the
sales experience. Dealer had a sizable inventory which helped with the color selection.
Finance mgr. was professional through the paperwork process.
"My Sonata purchase "
Everything went very well. I am happy with my chose I've made. Love the chocolate truffle color of my car. The panoramic sunroof is super nice and the keyless entry and start.
"Poor follow up"
The purchase experience with Liz was great, but the bluelink features were not all functional from the very beginning. Tuba seemed interested in helping at first, but when the issue wasnt resolved I stopped hearing back from her. Sandy advised me to contact Bluelink directly without offering to to help in any way, so you're on your own as soon as you drive off the lot. Considering that is a big feature they advertise, they should at least have the courtesy to make sure the product is functional.
Other Employees Tagged:
I will always buy from this dealership. Sales staff very friendly and worked hard to get you what you wanted. They did not push the sale, or try to influence me in any way. Did a great job.
"Great place to work with"
Everyone was friendly and the prices were great. The show room was clean and there was a vast variety of cars to choose from. The staff was knowledgeable and helped me with everything that I needed.
"Good Car Buying Experience"
Great people. Will find the car you want and make it affordable. No pressure. Follow up made to be sure you are satisfied. Make car buying experience pleasant.
Other Employees Tagged:
Bugs, the Finance Guy
Everybody at Ettelson was nice and professional. They have a great selection of vehicles at a very competitive price. I will definitely recommend this dealership.
"I had a really positive experience with this dealership...."
I had a really positive experience with this dealership. The sales associate really listened to my needs and directed me to a vehicle that was both a perfect fit and within my price range. This was my first experience purchasing a vehicle on my own, so I had a lot of questions. The staff at Ettleson Hyundai was caring, knowledgeable, and more interested in getting me into the "right" car for me than in making a quick sale - and I was treated like family, as they responded to all of my questions and concerns with honesty, patience, and humor. The dealership gave me a very good deal on the certified used vehicle I decided to purchase, right in line with what I would expect to pay based on KBB for the specs on the car.
All of that would be enough for me to give a strong review of this dealership, but it is what occurred after I decided to buy the vehicle that really left an impression. I was directed to a clean, well-stocked waiting room with refreshments, comfortable seating, and entertainment while I waited for the dealership to put together the paperwork. I only waited for about 15 minutes before the paperwork was prepared and I met the business manager, Bogdan. I cannot stress enough how wonderful this gentleman is at his job. He took the time to explain every item on the forms, and answered all of my questions with what I can only describe as natural and eternal patience. I walked out of his office feeling very educated on the terms and conditions of my financing contract (I was given a very low interest rate for my credit history), and was told to call any time if I have any questions.
Ettleson Hyundai really took care of me, and I am confident that they would take good care of you too.
Other Employees Tagged:
Bogdan Wierzbowski, Business Manager
"Very good experience from start to finish. No pressure...."
Very good experience from start to finish. No pressure. Fair pricing. Nice environment. Pleasant sales staff. Good test drive without sales associate.
Elizabeth and her manager were very good to deal with.
"I purchased my Sonata January the 5th . from Ettleson in..."
- bruce pudwell
I purchased my Sonata January the 5th . from Ettleson in Countryside.
I was greeted at the door by Elizabeth and told her what I was looking for. I was very impressed with her knowledge of the vehicle and she had an answer for all my questions .
The car I wanted was not at their dealership , but Elizabeth was able to get it from another dealer in less than 24 hours . No price change .
Paying for the car went smoothly and the finance manager was by far the best I have ever worked with.
I have purchaced many cars at various dealerships including Carmax , This was the best so far. Thanks to Elizabeth and the team at Ettleson Hyundai for making this happen