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Elizabeth Ornelas
Elizabeth Ornelas at Diamond Chevrolet of San Bernardino

Elizabeth Ornelas | Page 4

Internet Manager

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

Contact Me
4.7
37 Reviews

Hi, I’m Elizabeth! I’ve been in the automotive industry since 2022 and enjoy helping people find a vehicle that fits their needs and budget without the stress. I’m bilingual in English and Spanish, so I can help you feel comfortable every step of the way. I believe in keeping things simple, honest, and easy so you can make the right decision with confidence.

Dealership Experience

4 yrs

Specialties & Trainings

Internet Manager

4.7

37 Reviews

Write a Review

37 Reviews of Elizabeth Ornelas

August 22, 2024

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Employee Rating

Awesome service! Jonathan was very helpful and knowledgeable about the trucks that were available. Helped me to feel confident in my purchase. More

by amaya1000rr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni, Timothy Kubo , David De La Mancha, Leo Gutierrrez

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Aug 23, 2024

Diamond Chevrolet of San Bernardino responded

Thank you so much for your kind words! I'm thrilled to hear that Jonathan provided you with excellent service and helped you feel confident in your truck purchase. At Diamond Chevrolet of San Bernardino, I strive to ensure that our customers have a great experience. I look forward to seeing you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 01, 2024

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Employee Rating

Very bad service they made me wait mor tha 3 hrs they because they didn't want to do the warranty service.😐😡😡😡 More

by solanolidia67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan DeSimoni, Timothy Kubo, Duc Nguyen , Eddie Brady, Nathan Cooke, David De La Mancha, Christian Gutierrez, Eddie Rodriguez, David Taylor

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Aug 02, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand that waiting can be frustrating and am disappointed to hear about this. I value your input and want to address your concerns. Please reach out to me directly so we can discuss this matter further and find a resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 01, 2024

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Employee Rating

The dealer team and salesperson were very helpful and willing to show different cars and walk thru various options for our complex deal of trading in 2 cars and spreading across purchasing 2 cars. More

by dse.cpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Henderson

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Aug 01, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that our team at Diamond Chevrolet of San Bernardino was able to assist you with your complex deal of trading in and purchasing two cars. It’s great to know that our efforts to provide various options were helpful to you. We appreciate your business and look forward to seeing you again for your future automotive needs! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 24, 2024

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Employee Rating

Communications needs MAJOR improvement. Dropped calls, nonrefundable messages, nonrefundable texts. Nathan though was all over my service to replace my Auxiliary EV battery to get my smog More

by Rev GigiBannister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni, Trish Wilson , Karl Bomar, Nathan Cooke, Phone operators, phone system.

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May 29, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We appreciate your feedback about the communication and will work on improving in that area. Nathan is a valuable member of our team, and we are delighted to hear about your positive interaction with him. We strive to provide excellent service to all our customers and look forward to assisting you in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 29, 2024

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Employee Rating

Very knowledgeable. Professional with advice and experience. I would recommend Diamond Chevrolet to friends and family. More

by rfwalker426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Kubo

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May 02, 2024

Diamond Chevrolet of San Bernardino responded

Thanks for your perfect review! We're glad to hear that our team was very knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

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Employee Rating

Elizabeth was very helpful to my wife and I, it was a busy day for the dealership yet they still took great care of us! More

by AnthonyC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni , Tim Kamotto

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May 01, 2024

Diamond Chevrolet of San Bernardino responded

Hi Anthony, and thank you for this amazing review! I am happy to hear our team was a big help and put your mind at ease. If you have any questions or need anything in the future, please let me know, I am always happy to be of assistance. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

Dealership Rating
Employee Rating

Hey, very pleasant experience at diamond Chevrolet I would definitely recommend this dealership to anybody that’s looking for quality Chevy product More

by agonzales007
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni

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May 01, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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