Elizabeth Reyes | Page 6
Customer Relations Manager
Nissan of Torrance
20550 Hawthorne Blvd
Torrance, CA 90503
Dealership Experience
7 yrs, 4 mos
Industry Experience
23 yrs, 2 mos
Languages Spoken
English
Spanish
143 Reviews
Write a Review143 Reviews of Elizabeth Reyes
May 27, 2022
Bought car 2022 said I should consider new tires. !!I think you make up problems to make money. I don’t trust what I’m told very bad feeling. Wish I never traded my good car in I would get out of this !!I think you make up problems to make money. I don’t trust what I’m told very bad feeling. Wish I never traded my good car in I would get out of this contract in a minute More
Other Employees Tagged: Chris Figueredo, Lily Bandea , Yvonne Castillo, Steve Quintero
April 09, 2022
The service to my 2021 Nissan Rogue was great if not excellent. The service representative conducted himself professionally. excellent. The service representative conducted himself professionally. More
Other Employees Tagged: Miguel Gonzalez , Manny Villegas
March 16, 2022
No thanks no thanks no thanks no thanks thank you but I'm fine to my opinion I'm fine to my opinion More
Other Employees Tagged: Jose Enriquez, Miguel Gonzalez, Kathy Lira, Lily Bandea , Cesar Bautista, Paloma Buenrostro, Arsenio Guevara, Esteban Montorro, Eddie Rosas
January 28, 2022
Nissan of Torrance has made both I’m my interactions with them easy. When I leased my Nissan Leaf and when I wanted to do an early purchase. I had financing set up but their finance manager found a better them easy. When I leased my Nissan Leaf and when I wanted to do an early purchase. I had financing set up but their finance manager found a better rate and made the entire transaction easy and smooth. Thank you. When I’m ready to upgrade my leaf I will work with them first. More
Other Employees Tagged: Jose Enriquez, Kathy Lira, Lily Bandea , Eddie Rosas
December 09, 2021
Chris and David Campos wonderful people helping me with my backup camera . Profession and outstanding customer service ! Torrance Nissan fantastic . Gardena Nissan sucks ! my backup camera . Profession and outstanding customer service ! Torrance Nissan fantastic . Gardena Nissan sucks ! More
Other Employees Tagged: Chris Figueredo , David Campos
September 16, 2021
Jose Enriquez was very helpful... Liz Reyes is amazing . Very good customer service inclusively this is the second time I deal with Jose and the third time I deal will Liz on 3 separate purchases and I woul Very good customer service inclusively this is the second time I deal with Jose and the third time I deal will Liz on 3 separate purchases and I wouldn't go anywhere else... As a matter of fact I live 1 and a half hours away from the dealer due to a recent relocation and I travel to them for all my needs thanks to the exceptional service I received More
Other Employees Tagged: Jose Enriquez , Claudio Gutierrez, Mia Young
August 26, 2021
Overall service is excellent. The wait time is what gets me tho... But it's understandable. Good quality work takes time! Thank you for the great service. me tho... But it's understandable. Good quality work takes time! Thank you for the great service. More
Other Employees Tagged: Mia Young, Elisa
August 25, 2021
Never replied to my emails about my awful service : (I Never replied to my emails about my awful service : ( I purposely made an appointment for 7:15am (the earliest appointment) for an oil change belie Never replied to my emails about my awful service : ( I purposely made an appointment for 7:15am (the earliest appointment) for an oil change believing it would be an "in/out" experience (no more than 1 hour). When I arrived at 7:15am I proceeded inside the shop and was greeted by Manny. It was than when he told me it would take over 2 hours for an oil change. This was very difficult to believe as other Nissans take roughly 45 minutes for a scheduled appointment oil change. I told Manny most likely I will not return to Nissan Torrance as over 2 hours for the first appointment of the day for an oil change seems unreasonable. As I was the only person waiting in the waiting room for most of time at 8:45am my car was sitting outside ready to go but no one came over to me to tell me. I proceeded to the front desk walk-in and not one person was in front for over 10 minutes. I than asked the young female at the desk in the back if they can help me or find Manny. at that point it took 15 minutes for Manny to come back from "moving his own car". This added over 30 minutes to my oil change time. Unfortunately, this experience was not what I was expecting from Nissan Torrance. More
Other Employees Tagged: Manny Villegas
August 20, 2021
Efficient staff who communicate clearly and follow up with their promises in a prompt and kind manner. Work is constantly done on time and efficiently. with their promises in a prompt and kind manner. Work is constantly done on time and efficiently. More
Other Employees Tagged: Alex Camacho , Eddie Rosas, Manny Villegas, Albert Vu

