Dealership Experience
7 yrs, 2 mos
Industry Experience
7 yrs, 2 mos
88 Reviews
Write a Review88 Reviews of Elizabeth Wiseman
July 19, 2019
Elizabeth went far and beyond to help me. Elizabeth is the best customer service/friend that everyone needs to deal with. She is compassionate and actually cares for the customers no matter wh Elizabeth is the best customer service/friend that everyone needs to deal with. She is compassionate and actually cares for the customers no matter what needs to be done to get the customer happy, she puts in 110% and more. More
July 19, 2019
Friendly staff, good service My service is always performed in a timely manner. All the staff is friendly and helpful. the customer waiting area is clean and comfortable. I have r My service is always performed in a timely manner. All the staff is friendly and helpful. the customer waiting area is clean and comfortable. I have recommend Herlong without hesitation. More
Other Employees Tagged: Brittany Ashley, Brian McCann
July 07, 2019
Avergae There was more room to move on the price but got a fair deal at consumer invoice. Exterior of truck was poorly cleaned. Its brand new and should be s There was more room to move on the price but got a fair deal at consumer invoice. Exterior of truck was poorly cleaned. Its brand new and should be spotless. Did not like the way Wes Herlong talked to Natalie after she went to ask him a question about pricing which was brought up by me. His tone and reply could have been presented differently. Good idea to close the office door when discussing things when customers are present. More
Other Employees Tagged: Wes Herlong, Meryl Herlong , Natalie Stevens
May 16, 2019
Train wreck Terrible experience. 1 excuse after another. All show and no go. Don't fall for the small town dealership BS. Everything that was promised was fluf Terrible experience. 1 excuse after another. All show and no go. Don't fall for the small town dealership BS. Everything that was promised was fluff. Still waiting for some touch up paint. Shyster's. (LOOK IT UP).@ More
Other Employees Tagged: Fred Munns
May 09, 2019
Great customer service It was. Great customer service all over the place. Everyone was great! Never felt this important before! I just love this dealership & employees!very It was. Great customer service all over the place. Everyone was great! Never felt this important before! I just love this dealership & employees!very respectful! More
Other Employees Tagged: Brittany Ashley, Brian McCann
March 18, 2019
Best experience yet Customer service- top notch Sales- top notch Finance- top notch I literally bought a truck in 2.5 hrs, which is unheard of at just about every c Customer service- top notch Sales- top notch Finance- top notch I literally bought a truck in 2.5 hrs, which is unheard of at just about every car dealer. Well done Herlong, you earned a customer for life. Great people and great service. More
Other Employees Tagged: Wes Herlong , Jim Foley
February 20, 2019
Nice to work with The sales portion of my experience had some ups and downs. James my sales person did a good job with things that were in his control. After some unex The sales portion of my experience had some ups and downs. James my sales person did a good job with things that were in his control. After some unexpected hiccups with the used truck, Elizabeth W. took the bull by the horns and got the Herlong Ford experience back on track. Herlong Ford has a jewel with her and should do whatever is possible to keep her around for a long, long time. I would recommend this dealer to a friend. More
Other Employees Tagged: James Ray
January 16, 2019
Outstanding people skills When we first went in, James could not locate the particular vehicle we wanted. After ordering one for us, he made sure it had all we had requested. A When we first went in, James could not locate the particular vehicle we wanted. After ordering one for us, he made sure it had all we had requested. All staff were pleasant and easy to work with! More
Other Employees Tagged: Wes Herlong , James Ray, Natalie Stevens, Meryl Herlong
December 03, 2018
New Truck Purchase This is our second vehicle purchased from Herlong Ford over the past three years. We had a very positive experience the first time and this time was n This is our second vehicle purchased from Herlong Ford over the past three years. We had a very positive experience the first time and this time was no different. James Ray was able to locate a truck with the features that I wanted and have it delivered promptly. The vehicle had been detailed and looked great when we arrived. Elizabeth Wiseman greeted us and obtained the keys so we could look the truck over. Richard White came out and covered all of the technical features with us in an easy to understand manner. Jamie took over from there and covered all of the options and completed all of the financial end of the deal. While we were in the dealership we were also greeted by Fred Muns who made sure we got a couple of hats for our grandsons. There is truly a team at Herlong who are very friendly, courteous and helpful which makes the car buying experience pleasant. More
Other Employees Tagged: Jaime Carrow, James Ray, Richard White, Fred Muns
September 13, 2018
Great people Elizabeth was great! She found the F150 I wanted and we did it all via internet. Honest dealer, no bait and switch like some other internet dealersh Elizabeth was great! She found the F150 I wanted and we did it all via internet. Honest dealer, no bait and switch like some other internet dealership. More
Other Employees Tagged: Janet Cleveland