Elizabeth Wiseman
Elizabeth Wiseman at Herlong Ford
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Elizabeth Wiseman | Page 8

Customer Care Consultant

Herlong Ford

775 Augusta Rd
Edgefield, SC 29824

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4.4
88 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

4.4

88 Reviews

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88 Reviews of Elizabeth Wiseman

July 19, 2019

Dealership Rating
Employee Rating

Elizabeth went far and beyond to help me. Elizabeth is the best customer service/friend that everyone needs to deal with. She is compassionate and actually cares for the customers no matter wh More

by Critty40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 30, 2019

Herlong Ford responded

Critty40, we are humbled to hear that Elizabeth took great care of you and was able to give you an exceptional experience here at Herlong Ford. If there is anything else we can do for you, please do not hesitate to reach out. Have a great day!

July 19, 2019

Dealership Rating
Employee Rating

Friendly staff, good service My service is always performed in a timely manner. All the staff is friendly and helpful. the customer waiting area is clean and comfortable. I have r More

by Patty25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brittany Ashley, Brian McCann

Jul 30, 2019

Herlong Ford responded

Patty25, thank you so much for the great review, kind words, and recommendation! At Herlong Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 07, 2019

Dealership Rating
Employee Rating

Avergae There was more room to move on the price but got a fair deal at consumer invoice. Exterior of truck was poorly cleaned. Its brand new and should be s More

by Rick S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wes Herlong, Meryl Herlong , Natalie Stevens

May 16, 2019

Dealership Rating
Employee Rating

Train wreck Terrible experience. 1 excuse after another. All show and no go. Don't fall for the small town dealership BS. Everything that was promised was fluf More

by suttonlj
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fred Munns

May 17, 2019

Herlong Ford responded

Thank you for sharing your feedback. We strive for 100% customer satisfaction so it is disappointing to hear that you feel this way. Fred has tried reaching out to see if he can personally deliver the touch-up paint to you, but you declined. He also offered to mail it to you which you declined as well. We have made every effort to follow through with our promises and would still like to do so. Please give our General Manager, Wes Herlong, a call at 803-637-3151 if there is anything we can do to be sure you are completely satisfied. We look forward to speaking with you.

May 09, 2019

Dealership Rating
Employee Rating

Great customer service It was. Great customer service all over the place. Everyone was great! Never felt this important before! I just love this dealership & employees!very More

by motonphoebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brittany Ashley, Brian McCann

March 18, 2019

Dealership Rating
Employee Rating

Best experience yet Customer service- top notch Sales- top notch Finance- top notch I literally bought a truck in 2.5 hrs, which is unheard of at just about every c More

by sperrys0012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wes Herlong , Jim Foley

Apr 09, 2019

Herlong Ford responded

Sperrys0012, thank you for taking the time to leave us a great review. We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Congratulations on your new truck! Have a great day!

February 20, 2019

Dealership Rating
Employee Rating

Nice to work with The sales portion of my experience had some ups and downs. James my sales person did a good job with things that were in his control. After some unex More

by MLMCCARSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Ray

Feb 26, 2019

Herlong Ford responded

Mlmccarson, thanks for the positive star-rating, kind words, and for the opportunity to earn your business! We are happy to pass along your comments to the team here at Herlong Ford! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we hope to be of service to you again. Safe travels!

January 16, 2019

Dealership Rating
Employee Rating

Outstanding people skills When we first went in, James could not locate the particular vehicle we wanted. After ordering one for us, he made sure it had all we had requested. A More

by Floridatruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wes Herlong , James Ray, Natalie Stevens, Meryl Herlong

Feb 06, 2019

Herlong Ford responded

Floridatruck, we are happy we could make your experience a positive one! Congratulations on your new vehicle and should you need anything, please do not hesitate to reach out.

December 03, 2018

Dealership Rating
Employee Rating

New Truck Purchase This is our second vehicle purchased from Herlong Ford over the past three years. We had a very positive experience the first time and this time was n More

by JLEWIS783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jaime Carrow, James Ray, Richard White, Fred Muns

Jan 09, 2019

Herlong Ford responded

Jlewis783, thank you so much for the positive review! We are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

September 13, 2018

Dealership Rating
Employee Rating

Great people Elizabeth was great! She found the F150 I wanted and we did it all via internet. Honest dealer, no bait and switch like some other internet dealersh More

by CUtigers2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Janet Cleveland

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