Ellie Markham

My husband andI had made a list of auto brands to test drive. It had been 14 years since we'd bought a new and did not enjoy the process. Subaru was at the top of our list because of friends and Consumer drive. It had been 14 years since we'd bought a new and did not enjoy the process. Subaru was at the top of our list because of friends and Consumer Reports praised the car. We meant only to test drive but the staff was friendly, kind and completely accommodating that we tried outtwo autos. We were impress by the engineering and comfort of the Subaru Cross Trek and purchased it on the spot! What a delightful group of persons at the Annapolis Subaru dealership. More

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All was excellent, smooth process very good people, and warm staff, Susan was the best she is very nice and also a hard worker warm staff, Susan was the best she is very nice and also a hard worker More

by diegorasan Verified Customer Verified Customer

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I purchased a used Outback here and only got less than 300 miles out of it before I discovered it had a broken radiator and a blown head gasket. I haven't even made my first payment on it yet and am looki 300 miles out of it before I discovered it had a broken radiator and a blown head gasket. I haven't even made my first payment on it yet and am looking at between $7,000 and $8,000 to repair it. Annapolis Subaru refuses to take any responsibility even though these issues were present when they sold me the vehicle. Two different people from their dealership told me they knew the previous owner and that it was a great vehicle, they lied. More

by quagmark Verified Customer Verified Customer

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I was accepted as a serious buyer when I walked in. My salesperson and the other employees did their best to help me find the car I most preferred. Stress the "I". It was a Goldilocks process which My salesperson and the other employees did their best to help me find the car I most preferred. Stress the "I". It was a Goldilocks process which took some time, but they stayed in the game and I am now driving an Annapolis Subaru. More

by Vrotzel Verified Customer Verified Customer

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Can not think of that many things to say about this dealership except that if find its staff good to work with. dealership except that if find its staff good to work with. More

by e.davey1 Verified Customer Verified Customer

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Excellent experience - Ellie listened to what I was looking for understanding that I already had a Subaru in the past. Very easy working with her and the process! Very happy with my decision! looking for understanding that I already had a Subaru in the past. Very easy working with her and the process! Very happy with my decision! More

by sdoeller Verified Customer Verified Customer

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Our second Outback from them, and another great experience. Our sales person however was Ellie Markham and she did an outstanding job experience. Our sales person however was Ellie Markham and she did an outstanding job More

by pat.fedorowicz Verified Customer Verified Customer

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Thank you so much for the help and the great job with helping me find a vehicle and pay off the family helping me find a vehicle and pay off the family More

by shanapfiles Verified Customer Verified Customer

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The best car purchase experience EVER! We were so impressed with everyone with whom we met at Annapolis Subaru and the transaction that we are still talking about it. Previously had not We were so impressed with everyone with whom we met at Annapolis Subaru and the transaction that we are still talking about it. Previously had not planned to service our new Subaru Forester Wilderness there as we have dealerships much closer but, after our experience there, we have decided to service it there too. My husband says his next car will definitely be purchased there. No pressure whatsoever to purchase and we felt Iike we were more than acquaintances by the time we left. Absolutely awesome experience. Highly recommend!!! More

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One of the easiest car buying experiences I've ever had. Definitely will recommend for the future. Definitely will recommend for the future. More

by selinabena3 Verified Customer Verified Customer

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