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Elsie Martinez
Elsie Martinez | Page 5
Service Advisor
Tropical Ford
9900 South Orange Blossom Trail
Orlando, FL 32837
167 Reviews
I have been with the company for almost 11 years. I truly enjoy working with the company, I consider it as my second home. I consider myself an honest, kind, hard working, down to earth person. When receiving a survey or a review I take them to heart because it is very important to me to try to assist all my clients fairly and truthfully. I always try to keep a positive attitude & smile and, hopefully, try not to get discouraged with negative feedback. I try my very BEST at everything BUT just keep in mind that some things are out of my control.
Read moreDealership Experience
18 yrs, 10 mos
Industry Experience
24 yrs, 2 mos
Languages Spoken
Spanish
167 Reviews of Elsie Martinez
April 18, 2020
Always great to come visit my new family and the service was quick and precise! Everybody treated me with friendly smiles and respect. What a great day it was! was quick and precise! Everybody treated me with friendly smiles and respect. What a great day it was! More
by DERRICKMALLET
Verified CustomerOther Employees Tagged: Santiago Hernandez
April 10, 2020
Elsie is awesome. Nice job of distancing by everyone and sanitized surfaces numerous times while I was there. Felt safe and excellent service as usual. and sanitized surfaces numerous times while I was there. Felt safe and excellent service as usual. More
by CEVFERG
Other Employees Tagged: Hernan Fontana
March 25, 2020
The best TEAM in town and I’m very happy with my new vehicle! I can’t thank you enough! #FORD #Family #Tough Love It! vehicle! I can’t thank you enough! #FORD #Family #Tough Love It! More
by DERRICKMALLET
Other Employees Tagged: Jack Grace, Jose Gutierrez , Chris Castillo, Bob Franklin, Steve Lucius, Alex Rodriguez
March 21, 2020
Service Department got me in right away and took great care of vehicle. A+ service at front desk. The payment side could be more personable from a CSR prospective. But other than that. Great Visit care of vehicle. A+ service at front desk. The payment side could be more personable from a CSR prospective. But other than that. Great Visit More
by ewelshjr
Other Employees Tagged: Hector Mendez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard
March 14, 2020
Listened to my concerns, found solutions to some odd issues and the shuttle option is great! Always much better then the competition. Will definitely recommend. issues and the shuttle option is great! Always much better then the competition. Will definitely recommend. More
by RHONDAB74
Other Employees Tagged: Hector Mendez, Bryan Langenderfer , Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Donny Larson, Carlos Sheppard
March 05, 2020
Elsie is always, kindly ready to help with any concern. She is a proud advocate for the Ford Company. I really like to know Elsie is there to help with any car concern. I don't think Tropical has Serv She is a proud advocate for the Ford Company. I really like to know Elsie is there to help with any car concern. I don't think Tropical has Service Advisors, but I want Elsie to be mine. More
by Lhoreth
February 21, 2020
Service My Ford Escape had a scheduled appointment and I dealt with Elsie and Bryan the Service/Parts Manager. Both Bryan and Elsie were amazing and I high My Ford Escape had a scheduled appointment and I dealt with Elsie and Bryan the Service/Parts Manager. Both Bryan and Elsie were amazing and I highly recommend Tropical Ford to all. Thanks again Bryan and Elsie. More
by EXECUTIVEGROUP
February 18, 2020
great customer service I would like to thank Elsie ( service advisor) , she was very professional listened to my concerns about the service and took care of the situation an I would like to thank Elsie ( service advisor) , she was very professional listened to my concerns about the service and took care of the situation and from a bad experience to a awesome experience. More
by MIKE.ELITEREPAIR
February 05, 2020
This dealership is very clean , very helpful with easy access in a great location. The employees are friendly. Tony in the service department went the extra mile to help me with a tough problem. access in a great location. The employees are friendly. Tony in the service department went the extra mile to help me with a tough problem. More
by KEVINDALY695
Other Employees Tagged: Tony.
January 29, 2020
The staff was courteous and listened to my concerns. The work performed was done on time and to my expectations. Great experience. I look forward to my expectations. work performed was done on time and to my expectations. Great experience. I look forward to my expectations. More
by SAUCIER1616
Other Employees Tagged: Hector Mendez, Bryan Langenderfer , Carlos Sheppard
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