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Elsie Martinez
Elsie Martinez | Page 8
Service Advisor
Tropical Ford
9900 South Orange Blossom Trail
Orlando, FL 32837
167 Reviews
I have been with the company for almost 11 years. I truly enjoy working with the company, I consider it as my second home. I consider myself an honest, kind, hard working, down to earth person. When receiving a survey or a review I take them to heart because it is very important to me to try to assist all my clients fairly and truthfully. I always try to keep a positive attitude & smile and, hopefully, try not to get discouraged with negative feedback. I try my very BEST at everything BUT just keep in mind that some things are out of my control.
Read moreDealership Experience
18 yrs, 10 mos
Industry Experience
24 yrs, 2 mos
Languages Spoken
Spanish
167 Reviews of Elsie Martinez
September 23, 2019
Excellent service! Brought our 2016 Explorer in for a rear-end mechanical recall and warranty service for hood paint bubbles. Both jobs were completed with excellent att Brought our 2016 Explorer in for a rear-end mechanical recall and warranty service for hood paint bubbles. Both jobs were completed with excellent attention to detail! Very happy with the Service and Collision departments. More
by larrymkennedy
Other Employees Tagged: Bob Franklin
September 14, 2019
Superior Service Dealership service department has a great, honest staff. Always prompt, no unnecessary work is suggested. Quality workmanship, and vehicle is deliver Dealership service department has a great, honest staff. Always prompt, no unnecessary work is suggested. Quality workmanship, and vehicle is delivered when it is promised to be. More
by BILLWHITTAKER2323
Verified CustomerSeptember 10, 2019
Service on my Mustang Tropical Ford service department is the Best!!! Elsie is outstanding and the techs are awesome. Great service, attention to detail and prompt respons Tropical Ford service department is the Best!!! Elsie is outstanding and the techs are awesome. Great service, attention to detail and prompt responses. Would always recommend Tropical Ford for service on your vehicle. They kept me posted on the timeline and concerns we had. I am grateful for my AC repair!!!! Thank you. More
by sathergang
Other Employees Tagged: Priscilla
September 08, 2019
Awesome as usual i always have a great service from this dealer and would recommend Tropical Ford to anyone that needs service. they are always helpful and friendly. i always have a great service from this dealer and would recommend Tropical Ford to anyone that needs service. they are always helpful and friendly. More
by LRS24
September 06, 2019
Battery excellent service in a very reasonable amount of time. The Customer service rep was very friendly and professional . This made our visit a very pl excellent service in a very reasonable amount of time. The Customer service rep was very friendly and professional . This made our visit a very pleasant experience. More
by SHEILAS900
Other Employees Tagged: Hector Mendez, Bryan Langenderfer , Russell Brooks, Hernan Fontana, Juan Santiago, Carlos Sheppard, Gaylon Stewart
August 30, 2019
Quick and efficient! Very quick and informative! Was told in detail aspects of services I will need so and in the near future. Services available to me as a Ford customer! Very quick and informative! Was told in detail aspects of services I will need so and in the near future. Services available to me as a Ford customer! More
by WILSONMITCHELL933
Other Employees Tagged: Juan Santiago
August 22, 2019
excellent, professional, reliable service we experienced a minor annoying windshield wiper incident..called and made an appointment foe examination....immediately we were welcomed by Elsie an we experienced a minor annoying windshield wiper incident..called and made an appointment foe examination....immediately we were welcomed by Elsie and the car was taken back for examination...Elsie kept up updated on the diagnosis and repair...even showing us the defective parts...the problem was fixed in a shorter time than was communicated and totally repaired! Elsie is professional, friendly and informative...we always feel confident when dealing with Tropical Ford and Elsie!!! More
by GREGORYGERES
August 15, 2019
Awesome Elsie was awesome and took great care of us. We thank her and your staff for a job well done. Thank You Frank and Paula Coniglio Elsie was awesome and took great care of us. We thank her and your staff for a job well done. Thank You Frank and Paula Coniglio More
by FRANKIECONIGS
August 12, 2019
Great Service Tropical Ford is a extremely professional environment and the staff is full of highly trained professionals. Would recommend doing all your maintenanc Tropical Ford is a extremely professional environment and the staff is full of highly trained professionals. Would recommend doing all your maintenance and services at Tropical Ford. More
by EMMANUELCARCHI
August 12, 2019
Amazing They have the best team. Jose Gutierrez, Corey Ferrer and Elsie in service wow . I’m very happy with the service and the way they work with clients. They have the best team. Jose Gutierrez, Corey Ferrer and Elsie in service wow . I’m very happy with the service and the way they work with clients. Have a good day and go to Tropical Ford OBT haha More
by paolita23
Other Employees Tagged: Jose Gutierrez , Corey Ferrer
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