Elvis Gamez | Page 14

The dealer was clean and the service director Elvis Games took care of my and my problem with the vehicle. I will recommend miami lakes automall 100 % and beyond. took care of my and my problem with the vehicle. I will recommend miami lakes automall 100 % and beyond. More

by david.martinez Verified Customer Verified Customer

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Service was very fast. The service advisor was very cordial and helpful. The service was a total 10 of 10. The service advisor was very cordial and helpful. The service was a total 10 of 10. More

by eagle16pr Verified Customer Verified Customer

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Todo perfecto, atendieron mi camioneta de la mejor manera y el tiempo de reparación fue rápido. y el tiempo de reparación fue rápido. More

by jorgenahuel95 Verified Customer Verified Customer

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Outstanding Service and Professionalism 2nd To none 👍 would not bring my Truck anywhere else Thank you All would not bring my Truck anywhere else Thank you All More

by luckyandgood21@gmail.com Verified Customer Verified Customer

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Very fast , friendly and knowledgeable. Helped me understand all about my warranty . Thank you very much Helped me understand all about my warranty . Thank you very much More

by FRANKGV83 Verified Customer Verified Customer

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Friends nice good all right too me I be back for my oil service and 🙂 service and 🙂 More

by PAMELACURTIS8162 Verified Customer Verified Customer

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Great people great service in and out fast highly recommend third car purchased there Great deals recommend third car purchased there Great deals More

by hooverels Verified Customer Verified Customer

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Everyone was helpful, but for the cost of my extended warranty, the least they could have done is put my Truck through the car wash. warranty, the least they could have done is put my Truck through the car wash. More

by bob0512 Verified Customer Verified Customer

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I have no complain about the customer service treatment. They are respectful and courteous. My issues is (a very big issue) everytime I have asked to get something repaired or serviced that is covered under They are respectful and courteous. My issues is (a very big issue) everytime I have asked to get something repaired or serviced that is covered under my service plan they never want to do it because it does not warrant a fee. My car radio has had issues since I purchased my vehicle (randomly turns off ) I tool it to the delear was told they would put the order in and would call me once the radio came in. Called several times to follow up and was told that they were still waiting on the radio (called 4 times) almost a year later and still waiting. My tires need rotating everytime I take it they want to charge me $80 because they are aftermarket. I explain each time that I purchased the vehicle with those tires and that I paid over 4k for the servcie and protection package and it's covered. Once they verify that it is covered they put in the order as the vehicle is being serviced. When I pick up the car they tell me the tired were not rotated and that it will be done during the next servicing. This last servicing the same thing happened, tires were not rotated and was told that it would be done during the next servicing. I told the guy that I was told the same thing during the 2 previous servicing. To which he answered " I can only tell you what my service guys tell me". If ai would have had to pay I am sure it would be done but since I did not have to pay because it is covered under my plan they don't want to do it. Why do they sell all these service plans and warranties if they do not honor them? Really disappointed. I don't know if I have to contact corporate or the actual brand but definitely this needs to be looked into. My parents and others have told me they have the same issue with this dealer. More

by vialeshome Verified Customer Verified Customer

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Great job. And attention very professional service. Very fast service as well. Thank for a great experience. And attention very professional service. Very fast service as well. Thank for a great experience. More

by RUDY17 Verified Customer Verified Customer

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