Elvis Gamez | Page 23

Great service from start to finish. Very pleased with service department management. All service personal I came into contact with were very helpful and freindly. service department management. All service personal I came into contact with were very helpful and freindly. More

by CPANTAGES Verified Customer Verified Customer

Helpful 0

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They said they fixed the AC but didn't. I wound up needing to take it to another dealer to get it fixed. When I paid, they couldn't tell me where my car was parked. They said it's up front, after wan needing to take it to another dealer to get it fixed. When I paid, they couldn't tell me where my car was parked. They said it's up front, after wandering the lot for a while I found it parked around back. Everyone's friendly enough, but poor workmanship and poor client service. It's a shame since it's across the street from where I work, but it's no good if they don't get the job done. I won't be going back. More

by Chuck Verified Customer Verified Customer

Helpful 1

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Your people doing customers service don’t appreciate their customers they are their for their money I’m looking to bye another truck 🙈not with you sorry their customers they are their for their money I’m looking to bye another truck 🙈not with you sorry More

by JRAMOSFL Verified Customer Verified Customer

Helpful 2

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j was great and Elvis but the techs do not know what they are doing. They need more training for sure. But friendliness is good are doing. They need more training for sure. But friendliness is good More

by COREYEDROSA Verified Customer Verified Customer

Helpful 1

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Excellent and thank you for the services . I appreciate. Will see you next year for the next service and tha k you for everything. Thank you Will see you next year for the next service and tha k you for everything. Thank you More

by GRF33010 Verified Customer Verified Customer

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Me pase 4 horas y media para un mantenimiento, no lo hicieron bien labrotacion de gomas no la se hiso como lo recomienda el fabricante hicieron bien labrotacion de gomas no la se hiso como lo recomienda el fabricante More

by ROLANDO0713 Verified Customer Verified Customer

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My wife had purchased a brand new chevy traverse and on the sales price a cost for cleaning the car is included, my car was not detailed on the day of sale cause the service side closed. They told us to co the sales price a cost for cleaning the car is included, my car was not detailed on the day of sale cause the service side closed. They told us to come in any day after the sale and they would detail the car, which wife did today and after being there for an hour and a half the car still had dirty smudged windows, under the carpets was still debris and now it had new dirty foot marks in i, and they threw water in the outside. Hour and a half for just water when she could have gone to a car wash place and gotten a better job done in 5 mins. More

Helpful 2

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gmc sierra 1500 2013 they fixed my GMC , I happy with know and recommend that dealership for ever. I would like recommend it , the person who attended me very well ,and hi they fixed my GMC , I happy with know and recommend that dealership for ever. I would like recommend it , the person who attended me very well ,and his name is MIGUEL CAMILO. More

Helpful 1

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I will never get another vehicle from Miami Lakes Automall again so I never have to deal with their service department. I take my car for an oil change /tire rotation and a recall. Come pick it up an Automall again so I never have to deal with their service department. I take my car for an oil change /tire rotation and a recall. Come pick it up and drive it around. Get home at night and a weird noise and smell is coming from the engine. The tech that worked on my vehicle forgot to put the oil cap back on and oil is completely covering my engine now and underneath my hood. Their service department is the absolute worst! Needless to say, recommend always checking the work that’s done to your vehicle before leaving the dealership so you don’t have to go through the same situation. More

Helpful 3

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I just went there for oil change and check out excellent services the waiting room was excellent Tv cold water professional employee my visit was in and out I recommend this dealer for any kind excellent services the waiting room was excellent Tv cold water professional employee my visit was in and out I recommend this dealer for any kind of services with you car Thanks miami lakes auto mall see next year in the renew,Manny More

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