Emily Gatlin | Page 2
Marketing Director
Berger Chevrolet, Inc
2525 28th St SE
Grand Rapids, MI 49512
Dealership Experience
8 yrs
16 Reviews
Write a Review16 Reviews of Emily Gatlin
May 02, 2018
Success with no stress I was worried when coming here because of how large it is, I didn’t want to get ripped off again. But I was sat down with Mariah and she made everythi I was worried when coming here because of how large it is, I didn’t want to get ripped off again. But I was sat down with Mariah and she made everything super simple, told me the truth, and didn’t try to trick me into anything. Hardly having any credit, I left there with a nice car and we made a plan for me to come back within a year so I can leave with my dream vehicle! More
Other Employees Tagged: Mariah Alles
April 13, 2018
Body work Fast and efficient, arranged a loaner car and finished a day early. Can’t complain about anything. The sales team is ridiculous, unprofessional, and Fast and efficient, arranged a loaner car and finished a day early. Can’t complain about anything. The sales team is ridiculous, unprofessional, and down right scandalous. Thought to look at early lease buy out programs and lower my payment why my car was there for service. What a waste of time. Sales team is not transparent, unprofessional, not organized, and just cements why I’ll never buy a GM car again! More
Other Employees Tagged: Dawn Maxwell-Small , Jeremy Anderson, Brian Hayes
April 11, 2018
Efficient, fantastic, through service As always efficient fantastic service. My go to car dealership for my oil change... Always reliable service.... friendly relatable stafff... Staff wi As always efficient fantastic service. My go to car dealership for my oil change... Always reliable service.... friendly relatable stafff... Staff will always take time to listen and answer any question I ask.... More
April 06, 2018
Sales is a joke Have been trying to buy a New truck for a couple months and started a chat conversation with a sales associate that went no where. Called to talk to s Have been trying to buy a New truck for a couple months and started a chat conversation with a sales associate that went no where. Called to talk to sales manager for their lack of any sales associates follow thru with a customer and thought I had the problem licked and and I'll be sob if they didn't snub me also. Brought a 2016 new Equinox there and I'll make sure to not send any business there way again. I'll be going to Betten Baker for my new truck. Also was unaware there paint protection plan was third party and not Dealer applicable, which is a joke. More
Other Employees Tagged: MJ Johnson
April 04, 2018
Miller 2018 equinox This was he fastest i have ever leased a car! The experience was great! I will refer others and check with Berger when my current lease expires. This was he fastest i have ever leased a car! The experience was great! I will refer others and check with Berger when my current lease expires. More
Other Employees Tagged: Beth Dykhouse, Cathy Hubbard
July 06, 2017
New car purchase I wasn't necessarily in the market for a new car but when my motor blew in my old car needless to say I didn't have much choice. I looked online and f I wasn't necessarily in the market for a new car but when my motor blew in my old car needless to say I didn't have much choice. I looked online and found a 2013 dodge avenger and fell in love with it. Never thought it would be possible to have this new or nice of a vehicle. My salesman James was completely AMAZING throughout the whole experience from picking me up to get there since no way to get there, helped me figure out my options and see if it was even the slightest possibility. Everyone I dealt with at the dealership was very courteous and made the magic happen within the same day! He even had a detailer come to my job to fix a minor patch in my seat so I wouldn't be inconvenienced in anyway. Also I recently lost my keys and needed some help getting paperwork faxed and some things figured out to get it done and he was on it in anyway to help me out since my car was in 1 location, me stuck at work and all my paperwork in another. Instead of me having to stress he got everything where it needed to be for me and made sure I was taken care of. I would HIGHLY recommend Berger to anyone looking for a new vehicle ! More
Other Employees Tagged: Brian Hayes, James Thurkettle