Emily Melanson | Page 19

I took my 2017 Corolla in this morning for oil change. My service rep is Emily Melanson. She was friendly, patient and helpful. When it was observed that the paint on my car was peeling, she was quick to My service rep is Emily Melanson. She was friendly, patient and helpful. When it was observed that the paint on my car was peeling, she was quick to offer solution and guided me through each step. She is an asset to the service department! More

Report | Print

Ridiculously long time to repair my car. It’s a 2022 Hyundai truck. VERY common car sitting at over six weeks waiting on parts. Don’t use them It’s a 2022 Hyundai truck. VERY common car sitting at over six weeks waiting on parts. Don’t use them More

by vslowe0 Verified Customer Verified Customer

Report | Print

Had a noise coming from front left they heard the noise and determined what the noise was and fixed the problem. and determined what the noise was and fixed the problem. More

by ANDYDALTONROGERS Verified Customer Verified Customer

Report | Print

Always completely satisfied with the attention to detail and friendly attitude of all the people. and friendly attitude of all the people. More

by GENE.KERR Verified Customer Verified Customer

Report | Print

I came in for a service and didn't really plan on it, but I ended up buying a new (to me) car. I did feel kind of pressured, though. I didn't like that. I ended up buying a new (to me) car. I did feel kind of pressured, though. I didn't like that. More

by ERAINDROPSNROSES Verified Customer Verified Customer

Report | Print

Emily Melanson is always pleasant, courteous and professional. Service recommendations are always explained and prioritized. professional. Service recommendations are always explained and prioritized. More

by gfschadel Verified Customer Verified Customer

Report | Print

She is awesome has great customer service skills and keeps you informed of the service being performed, as well as what’s actually needed at that time! keeps you informed of the service being performed, as well as what’s actually needed at that time! More

by preach79 Verified Customer Verified Customer

Report | Print

Emily's customer service is always excellent. She resolved a Toyota Maintenance Agreement issue in my favor yesterday, which I very much appreciated. She resolved a Toyota Maintenance Agreement issue in my favor yesterday, which I very much appreciated. More

by vbfvbf Verified Customer Verified Customer

Report | Print

The staff was terrific and very helpful in the service department. I was very thankful for their professionalism. One young lady employee helped another customer get approval from insurance company for re department. I was very thankful for their professionalism. One young lady employee helped another customer get approval from insurance company for repairs , by talking to the insurance company representative, over the phone , because the other customer had a strained voice problem. It was very kind More

by christianamatea2 Verified Customer Verified Customer

Report | Print

Great work done by the team, communicate very well, Emily stays on top with all the updates on the vehicle. Work has been done very well so far. stays on top with all the updates on the vehicle. Work has been done very well so far. More

by ak Verified Customer Verified Customer

Report | Print