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Emily Melanson
Emily Melanson at Daytona Toyota

Emily Melanson | Page 19

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.8
622 Reviews

My name is Emily Melanson, I have been in the car industry for 8 years. In my free time ,I like to spend time on my boat and I also have a passion for cooking. I have personally worked for Toyota for a total of 4 years.

Dealership Experience

5 yrs, 9 mos

4.8

622 Reviews

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622 Reviews of Emily Melanson

April 14, 2024

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Employee Rating

Always completely satisfied with the attention to detail and friendly attitude of all the people. More

by GENE.KERR
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Recommend Dealer
Yes
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Apr 16, 2024

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Looking forward to serving you again in the future!

April 09, 2024

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Employee Rating

I came in for a service and didn't really plan on it, but I ended up buying a new (to me) car. I did feel kind of pressured, though. I didn't like that. More

by ERAINDROPSNROSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiki Ikram Rosell, Jimmy Wilkes

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Apr 11, 2024

Daytona Toyota responded

Thank you for choosing our dealership for your service needs and for trusting us with your car purchase. We apologize if you felt pressured during your visit and appreciate your feedback as we strive to improve our customer experience.

April 06, 2024

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Employee Rating

Emily Melanson is always pleasant, courteous and professional. Service recommendations are always explained and prioritized. More

by gfschadel
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Recommend Dealer
Yes
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Apr 09, 2024

Daytona Toyota responded

Thank you so much, Emily! We appreciate your kind words and are thrilled to hear about your positive experiences with our team. We look forward to serving you again in the future!

April 06, 2024

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She is awesome has great customer service skills and keeps you informed of the service being performed, as well as what’s actually needed at that time! More

by preach79
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Recommend Dealer
Yes
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Apr 09, 2024

Daytona Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Providing excellent customer service and keeping our customers informed are top priorities for us. We appreciate your feedback!

April 04, 2024

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Employee Rating

Emily's customer service is always excellent. She resolved a Toyota Maintenance Agreement issue in my favor yesterday, which I very much appreciated. More

by vbfvbf
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Workmanship
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Recommend Dealer
Yes
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Apr 09, 2024

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear that Emily provided excellent customer service and resolved your Toyota Maintenance Agreement concern. We appreciate your support and look forward to serving you again in the future!

March 29, 2024

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The staff was terrific and very helpful in the service department. I was very thankful for their professionalism. One young lady employee helped another customer get approval from insurance company for re More

by christianamatea2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seymour Small, Dylan Bouchard

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Apr 04, 2024

Daytona Toyota responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that our staff provided exceptional assistance and professionalism. We appreciate your feedback and look forward to serving you again in the future.

March 11, 2024

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Employee Rating

Great work done by the team, communicate very well, Emily stays on top with all the updates on the vehicle. Work has been done very well so far. More

by ak
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 12, 2024

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear that Emily and our team provided excellent communication and service throughout your vehicle's maintenance. We appreciate your trust in us!

March 10, 2024

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My service person is Emily. She is awesome! I trust her and her opinions regarding our vehicles. More

by PJ2155
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Recommend Dealer
Yes
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Mar 12, 2024

Daytona Toyota responded

Thank you so much for your kind words about Emily! We're thrilled to hear that she provided you with excellent service and earned your trust. We appreciate your feedback and look forward to serving you again in the future.

March 04, 2024

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Very professional and friendly. Got vehicle in and out. Also had answers to my questions. More

by cdh101201
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2024

Daytona Toyota responded

We're delighted to hear about your positive experience! Providing professional and friendly service, along with efficient handling of your vehicle and addressing your questions, is always our goal. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you have any further questions or need assistance in the future.

March 03, 2024

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Employee Rating

The guy milking insurance to replace good windshields gives an air of fraudulence. He does not work for the dealer or Toyota and does not belong there. Emily is terrific. More

by KMACMA1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2024

Daytona Toyota responded

We appreciate your feedback and are sorry to hear about your experience with the individual handling insurance claims. Rest assured, we take such matters seriously and will address this concern promptly. On a brighter note, we're thrilled to hear that Emily provided you with terrific service. We'll be sure to pass along your kind words to her. Thank you for bringing this issue to our attention, and please feel free to reach out if you have any further concerns or questions. We're here to help!

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