Emily Oleson | Page 18

Your mechanics were On time, friendly & knowledgeable. Also, no sales pitch for upgraded services from the check in person. Also, no sales pitch for upgraded services from the check in person. More

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Emily and Mike were amazingly helpful and brought some really sweet energy to what could have otherwise been an even more stressful situation. I'm super grateful for everyone at royal Moore Toyota! really sweet energy to what could have otherwise been an even more stressful situation. I'm super grateful for everyone at royal Moore Toyota! More

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Overall excellent and smooth process. Things were clearly told and explained. Emily was active and knowledgeable about the whole thing. Things were clearly told and explained. Emily was active and knowledgeable about the whole thing. More

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I always get the best service. Emily has been extremely helpful and willing to answer all our questions. Thank you, Emily!! Emily has been extremely helpful and willing to answer all our questions. Thank you, Emily!! More

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The woman who helped me was knowledgeable, friendly, and helpful. She made a chore I usually dislike downright pleasant. The work on my car took just a little longer than the initial estimate, but I was ple helpful. She made a chore I usually dislike downright pleasant. The work on my car took just a little longer than the initial estimate, but I was pleased with it nonetheless. More

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Excellent service in a timely manner. Very professional and courteous staff. Will definitely come back. Very professional and courteous staff. Will definitely come back. More

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When I bought my slightly used 2020 RAV 4 Hybrid at Royal Moore, the customer service was excellent. In March, I went to the car wash, and one of my sensors got pushed in, so I went to have it fixed, and Gre Moore, the customer service was excellent. In March, I went to the car wash, and one of my sensors got pushed in, so I went to have it fixed, and Gresham Toyota was so honest, that they told me that another sensor had come loose, and fallen in to the bumper as it wasn’t attached properly, and suggested that I go back to Royal Moore for correction. So I went back to Royal Moore to have them deal with the issue as it was improperly attached by one of their employees years ago, and they did an amazing job. They took care of me, owned their mistake, and honestly, it was one of the best customer service experiences that I’ve had. I love my car and it runs perfectly! Carmen was absolutely incredible. Carmen was kind, caring, and really put my needs first. He deserves a raise 🌺. I most definitely will be back to Royal Moore for my next vehicle. If you’re looking for a vehicle, go to Royal Moore, they will take care of you ❤️ More

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Emily was wonderful! She went out of her way to find me outside when my car was done and let me know I could stay as long as I needed to finish my meeting. She provided She went out of her way to find me outside when my car was done and let me know I could stay as long as I needed to finish my meeting. She provided high level customer service at all times. More

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Happy with the service on my car for last 2 years that I came to your store. came to your store. More

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Emily was super professional and kind to help with my service and addressed my special need while I was waiting for my car's service. Five star rating is way below her level. service and addressed my special need while I was waiting for my car's service. Five star rating is way below her level. More

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