Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Emily Wagner
Emily Wagner at Toyota of Des Moines
Refer Me

Emily Wagner | Page 22

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

Contact Me
4.8
247 Reviews
4.8

247 Reviews

Write a Review

247 Reviews of Emily Wagner

September 26, 2023

Dealership Rating
Employee Rating

The person that helped me was very kind and knowledgeable on the maintenance of my truck. She translated what my next appointment would entail. More

by a.sourjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Sep 27, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 26, 2023

Dealership Rating
Employee Rating

Quick and easy service. Emily was very quick to get back with me about any concerns and questions, too. More

by kevinegift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Sep 27, 2023

Toyota of Des Moines responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Toyota of Des Moines. Thank you for your business and we look forward to seeing you back again next time!

September 24, 2023

Dealership Rating
Employee Rating

Great service. I won't take my vehicle anywhere else. Keep up the good work. More

by MAHANSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

Helpful
Report | Print
Sep 25, 2023

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

November 14, 2022

Dealership Rating
Employee Rating

Always feel welcome and very satisfied when getting my vehicle serviced at Toyota of Des Moines. I know I may pay more for dealerships than I would at a local garage, however, having certainty that the wo More

by Vern B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of the two individuals who helped.

Helpful
Report | Print
Nov 15, 2022

Toyota of Des Moines responded

Vern, thank you so much for taking the time to leave this review of your recent experience at Toyota of Des Moines. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

August 28, 2022

Dealership Rating
Employee Rating

I have had three service related interactions at the Grimes location. Each interaction has been first rate. I actually referenced on of these experiences in an all-employee training on the topic of fi More

by Papa L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Aug 29, 2022

Toyota of Des Moines responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Toyota of Des Moines. Feel free to stop back in if there's ever anything else you need from us!

August 19, 2022

Dealership Rating
Employee Rating

Service is always seamless. I do miss seeing cars in the showroom and checking out with an actual person, however. More

by Golfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Aug 22, 2022

Toyota of Des Moines responded

Thank you for the 5-star rating! We look forward to working with you in the future.

August 12, 2022

Dealership Rating
Employee Rating

Great service, advisors, and technicians that service my vehicle expertly every time I visit this dealership. More

by tadbert666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Aug 15, 2022

Toyota of Des Moines responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Toyota of Des Moines for your service needs and we hope to see you back again in the future.

August 11, 2022

Dealership Rating
Employee Rating

The appt was completed much faster than expected and I like the video they send out. Everyone was very courteous and friendly. More

by Tdrake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Marchant

Helpful
Report | Print
Aug 12, 2022

Toyota of Des Moines responded

A sincere thank you for your kind words and for giving us the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

August 09, 2022

Dealership Rating
Employee Rating

Emily Wagner was terrific. My 2011 FJ Cruiser required a new battery. She got me right in the quick lane and within an hour I was driving my vehicle home. Great service…well do More

by Brad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Aug 10, 2022

Toyota of Des Moines responded

Brad, thank you for the 5-star rating and your shout-out for Emily! We're glad to hear you received great service at Toyota of Des Moines and look forward to working with you again!

July 28, 2022

Dealership Rating
Employee Rating

My vehicle was done in the time I was told. Everything was explained very well. More

by sbice1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jul 29, 2022

Toyota of Des Moines responded

Thank you for the 5-star review. We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

1
...
21
22
23
...
25

Dealership Inventory (277 Vehicles)

used 2017 Chevrolet Colorado car, priced at $20,999
2017 Chevrolet Colorado
used
Summit White exterior
Automatic
Four-wheel Drive
$20,999
View Details
used 2019 Toyota RAV4 Hybrid car, priced at $29,999
2019 Toyota RAV4 Hybrid
used
Midnight Black Metallic exterior
CVT
All-wheel Drive
$29,999
View Details
2013 Ford F-150
used
Ingot Silver Metallic exterior
RWD
$16,999
View Details
used 2019 Toyota RAV4 car, priced at $24,999
2019 Toyota RAV4
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
$24,999
View Details
used 2022 Toyota Tundra Hybrid car, priced at $59,999
2022 Toyota Tundra Hybrid
used
Midnight Black Metallic exterior
Unknown
Four-wheel Drive
$59,999
View Details
2013 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
$18,999
View Details
View All Inventory