Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 68

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
976 Reviews
4.8

976 Reviews

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976 Reviews of Emily Wagner

June 19, 2024

Dealership Rating
Employee Rating

Always super nice when I come and always really fast! Love the little kid place area as well! More

by zimak02
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Service Time
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Recommend Dealer
Yes
Jun 20, 2024

Toyota of Des Moines responded

Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

June 17, 2024

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Employee Rating

Expensive and don’t listen to what you need done. Have to come back another time. Seems like it would be more efficient to look at the problem when there and then come back for a repair. Had to com More

by llhunt22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 17, 2024

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us.

June 15, 2024

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Service department was fabulous. Wait time was short. Service advisor was knowledgeable and helpful.i appreciated their service. More

by rgfrog
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Workmanship
Service Time
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Recommend Dealer
Yes
Jun 17, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

June 15, 2024

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Employee Rating

Everyone was pleasant and efficient. Place was clean and organized. Could understand the tech and the video More

by MKOCH0316
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Service Time
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Recommend Dealer
Yes
Jun 17, 2024

Toyota of Des Moines responded

We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication.

June 14, 2024

Dealership Rating
Employee Rating

Thank you for being there and doing your job completely, .timely and in a friendly manner More

by CHAMBERSJM6
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Recommend Dealer
Yes

June 13, 2024

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Efficient service. Friendly employees! Would like to have the tread measurement of the tires listed on the invoice. The service videos have too much noise in them to un More

by DOROTHYSKRETTA
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Recommend Dealer
Yes
Jun 14, 2024

Toyota of Des Moines responded

Thanks for the review! We appreciate you recognizing our efficient service and friendly employees. We're always looking for ways to improve the service.

June 13, 2024

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Employee Rating

Everything is good. Friendly and professional staffs. Nothing to complain. Would definitely recommend toyota to others. More

by Calvin
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Recommend Dealer
Yes
Jun 14, 2024

Toyota of Des Moines responded

Fantastic to hear! Friendly and professional staff are what we strive for. Thanks for recommending Toyota of Des Moines!

June 11, 2024

Dealership Rating
Employee Rating

Was very polite and accommodating. Service was done in a timely manner. Having coffee while I wait is nice. More

by JOHNDBURROW74
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Recommend Dealer
Yes
Jun 12, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 11, 2024

Dealership Rating
Employee Rating

Service is always exceptional. They keep me informed about the status of my car and make recommendations for maintenance to keep my Highlander in top condition. And when all I need More

by landersendvm
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 11, 2024

Dealership Rating
Employee Rating

Terrible customer service, they focus on the unnecessary things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the po More

by GRADAM94
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Toyota of Des Moines responded

We appreciate your feedback and are disappointed that you don’t feel we provided the most important recommendations for your vehicle. If you would like to discuss this further, please contact our General Manager, JP Phillips.

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