Emma Tompkins | Page 3

I am required to type 15 words to explain why they have received 2 stars received 2 stars More

by Richard Verified Customer Verified Customer

Report | Print

Liam was very knowledgeable and was willing to work with us to find what fit our needs. us to find what fit our needs. More

by tdostrander79 Verified Customer Verified Customer

Report | Print

I am a repeat customer and will continue to shop with LaFontaine. Both Liam and Emma were great to deal with and made the transaction easy and convenient. LaFontaine. Both Liam and Emma were great to deal with and made the transaction easy and convenient. More

by kevin@mckinneyandassociates Verified Customer Verified Customer

Report | Print

Absolutely fantastic. The 2 people we dealt with (Nick and Emma) were top notch people. Very friendly and polite. We will definitely go back to dealership when we need an The 2 people we dealt with (Nick and Emma) were top notch people. Very friendly and polite. We will definitely go back to dealership when we need an oil change or any vehicle repairs. So glad we went there. Thanks for all there help, good people. More

by ROBERTSCHUELKE55 Verified Customer Verified Customer

Report | Print

Z was very attentive to my questions. He worked to find me the truck I wanted He worked to find me the truck I wanted More

by rhoadie46 Verified Customer Verified Customer

Report | Print

Very attentive ! Answered all the tough questions I had ! Pulled up the car right to the front door and made sure it was nice and warm on the cold snow day! Made sure Answered all the tough questions I had ! Pulled up the car right to the front door and made sure it was nice and warm on the cold snow day! Made sure the delivery was set up and scheduled . I would recommend him to everyone ! More

by whitneysalter1992 Verified Customer Verified Customer

Report | Print

This was my third Ram purchase with Lafontain ! Liam and Emma are fantastic to work with. I will recommend them to anyone looking for a new vehicle. Liam and Emma are fantastic to work with. I will recommend them to anyone looking for a new vehicle. More

by danruhstorfer Verified Customer Verified Customer

Report | Print

Needs work! ! I waited over 3 1/2 hours before I even got to the finance managers office. I’ve never waited so long to buy a car in my life. My salesperson is n ! I waited over 3 1/2 hours before I even got to the finance managers office. I’ve never waited so long to buy a car in my life. My salesperson is new, and I understand still learning. However, he shouldn’t go from a script, especially when the customer has already stated why they’re there. Awkward. He was friendly enough, but too much back and forth for my liking for him to get answers and more waiting. More waiting. A ridiculous amount of waiting. He was quick to get back with me up until the sale of the car. After the sale when there were issues, he was awful at getting back with me and left me hanging many times. I had such a run around trying to get answers on what was going on with my car, as I had an engine light come on less than 48 hours after the purchase. Car had to be sent down the street to their GM dealership for service, and NO ONE told me that my car hadn’t even been looked at the entire day. I just kept getting shifted from one person to the next. Two full days of no answers from anyone. By the third day, I was livid. I FINALLY get the name of the service advisor who was responsible for my car. His name is Aaron. He finally gave me a call back, answered questions, and went to bat for me to try to get things handled in a timely manner. He is the only person that made me feel like my concerns, and my car actually mattered. Aaron is also the only reason that I feel that my car was finally taken care of and delivered back to me. So to him, I say a huge THANK YOU!! I would not buy another vehicle here again. I would let Aaron service my vehicle though. He was the only person with follow through, and understood my concerns and valued my time. More

by kendaldsimons Verified Customer Verified Customer

Report | Print

Great service knowledgeable sales and management staff clean dealership that make you feel like family clean dealership that make you feel like family More

by CHRISPETERS3109 Verified Customer Verified Customer

Report | Print

I have been a customer since 1986! That should say what I think of the company! That should say what I think of the company! More

by toddyfox Verified Customer Verified Customer

Report | Print