Emmaly Garland
Emmaly Garland at Victory Honda Peoria

Emmaly Garland | Page 3

Service Advisor

Victory Honda Peoria

900 West Pioneer Parkway
Peoria, IL 61615

Contact Me
4.6
340 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

19 yrs, 3 mos

Languages Spoken

English English

4.6

340 Reviews

Write a Review

340 Reviews of Emmaly Garland

July 31, 2026

Dealership Rating
Employee Rating

The service itself was good. Getting my car scheduled and pickex up was a little more difficult than I would have expected. More

by Redsteelers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

Aug 02, 2026

Victory Honda Peoria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 30, 2026

Dealership Rating
Employee Rating

Very pleased with service. Timely service with helpful staff and all work completed as requested More

by JTED999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Victory Honda Peoria responded

Thank you for sharing your feedback. We’re glad your Honda service was completed promptly and exactly as requested. Emmaly and our team are pleased to hear you found everyone helpful.

July 30, 2026

Dealership Rating
Employee Rating

Stop up selling! No carwash because there was a small dent in the back of the car and a chip in the windshield which I already knew about and if asked would have said More

by sewdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 03, 2026

Victory Honda Peoria responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 24, 2026

Dealership Rating
Employee Rating

The associates are pleasant and efficient. I appreciate the appearance of the service reception. Thanks. More

by MICHAELGRZYWA70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Victory Honda Peoria responded

Thank you for recognizing our team’s friendly and efficient approach and the welcoming appearance of our service reception. It means a lot to know the reception space made a positive impression. We hope to assist you again soon. Emmaly

July 23, 2026

Dealership Rating
Employee Rating

Another great service from Victory Honda! They are very professional and fixed all my issues. More

by HSTILLSTAMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jul 23, 2026

Victory Honda Peoria responded

We appreciate your 5-star rating. We’re glad our team delivered professional service and resolved all issues on your Honda Odyssey. We look forward to assisting you again.

July 22, 2026

Dealership Rating
Employee Rating

The experience with service advisors varies greatly. We got some bad advice on brakes for our Fit (rear drums) and defective welcome lights on our Pilot. I will say Casey is great! More

by RSGOLDREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jul 23, 2026

Victory Honda Peoria responded

Thank you for choosing Victory Honda Peoria. Your feedback and rating mean a lot to us. We hope to see you again!

July 19, 2026

Dealership Rating
Employee Rating

We were very pleased with the service department in getting us in quickly and determining what the problem was and fixing it. We are very pleased.! More

by Rosylace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jul 19, 2026

Victory Honda Peoria responded

Knowing our service team got you in swiftly and accurately addressed your Honda Odyssey’s issue is rewarding. We appreciate your trust and look forward to assisting you again.

July 19, 2026

Dealership Rating
Employee Rating

I was told my car could take around a couple hours and it was ready in one hour. The actual bill was 1/2 the estimate. Unbelievable service all the way around! More

by sanjc93
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow , Mike

Jul 19, 2026

Victory Honda Peoria responded

We’re delighted your Honda was ready well ahead of schedule and that the final bill was half the estimate. Thank you for sharing your experience and for choosing our service.

July 15, 2026

Dealership Rating
Employee Rating

I was told my car would be ready on a Monday and unbeknownst to me they kept it until Thursday morning for a recall on the cross frame. the problem here is no one called to tell me after multiple ca More

by bodecove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curtis Grow , Keith

Jul 18, 2026

Victory Honda Peoria responded

Thank you for this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 15, 2026

Dealership Rating
Employee Rating

They do their job well, kind and welcoming environment with snacks and coffee/tea. The technician will come to see you and explain if the customer agreed to change parts More

by TUSAMBA lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jul 15, 2026

Victory Honda Peoria responded

Thank you! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dealership Inventory (104 Vehicles)

new 2026 Honda Ridgeline car, priced at $45,622
2026 Honda Ridgeline
new
Gray exterior
Automatic
All-wheel Drive
used 2021 Ford Explorer car, priced at $19,977
2021 Ford Explorer
used
Stone Gray Metallic exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Silverado 1500 car, priced at $37,327
2023 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
used 2018 Chevrolet Traverse car, priced at $16,277
2018 Chevrolet Traverse
used
Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $31,422
2026 Honda Civic Hybrid
new
Urban Gray exterior
CVT
Front-wheel Drive
used 2020 Honda CR-V car, priced at $19,888
2020 Honda CR-V
used
Red exterior
CVT
All-wheel Drive