Emmanuel Hernandez | Page 4

Highly recommend this dealership. Emmanuel hernandez , Bob Keough and Phil Scott went above and beyond for me. They were so accommodating and knowledgeable. Best experience at a car d Emmanuel hernandez , Bob Keough and Phil Scott went above and beyond for me. They were so accommodating and knowledgeable. Best experience at a car dealership that I've ever had. More

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As you can imagine, the purchase of a new car can be a stressful process. We had a very specific car in mind and although we are long time customers of Toyota Braintree, you always never know what to expe stressful process. We had a very specific car in mind and although we are long time customers of Toyota Braintree, you always never know what to expect. During our first visit, the owner David Tufankjian introduced us to Emmanuel and from that moment on our experience was nothing short of amazing. Emmanual was was very patient, he never made us feel pressured or tried to push us into a car we didn't want, he was always willing to answer any questions we had, and we never felt like we were a bother to him. His ability to keep us in the loop and updated throughout the process (as we visited the dealership several times) was extremely appreciated. We have been a long time customer of Toyota Braintree and would strongly refer a friend or family member to work with Emmanuel in the future. More

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Bought a 2023 Highlander from Emmanuel, found him to be very professional, very knowledgeable, he really took the time to explain everything I needed to know about my new car. He has a very easy going pers very professional, very knowledgeable, he really took the time to explain everything I needed to know about my new car. He has a very easy going persona which made me feel very comfortable, very enjoyable car buying experience, will not hesitate to recommend him to all of my car buying friends. More

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David, Enmanuel, and Arthur in finance were are great. They made my wife and I feel comfortable and helped us through the entire process step by step. They made my wife and I feel comfortable and helped us through the entire process step by step. More

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I worked with Emmanuel Hernandez and found the communications timely and service most thoughtful and complete. I waited for my car for a year- but had several updates. When it arrived, I was wel communications timely and service most thoughtful and complete. I waited for my car for a year- but had several updates. When it arrived, I was well treated and Emmanuel was most professional and knowledgeable about the car. I also worked with Sunny and found him to be equally as professional! A great experience overall! More

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Emmanuel helped me with excellent customer service . Very efficient and helpful meeting customer wants and needs . I was very happy! Very efficient and helpful meeting customer wants and needs . I was very happy! More

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Straight forward, honest pricing. No gouging customers as seen at other dealerships with an additional $1,995 "premium" on vehicles. Excellent communication and a friendly, no pressur No gouging customers as seen at other dealerships with an additional $1,995 "premium" on vehicles. Excellent communication and a friendly, no pressure atmosphere. More

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I want to start by saying I did not end up buying my vehicle from this dealership and bought from another, but the overall experience I had with this dealership and with Emmanuel needed to be shared. vehicle from this dealership and bought from another, but the overall experience I had with this dealership and with Emmanuel needed to be shared. I wanted to point out some recognition for Emmanuel, who I was working with. The last car I bought was in 2012, and the game has definitely changed. Throughout my car-buying experience, I visited multiple dealerships, and at the end of my journey, the only 2 dealerships I recommended to my friends are this one, and one other. Some of the sales people I spoke to were beyond scummy and raised multiple red flags. This was not the case with Emmanuel, which is why I wanted to make sure he gets credit even if he didn't sell the car. He was extremely informative and easy to work with. Even on the first day of me coming in and not sure of what I want yet, he never pushed me, he never hit me with a "this offer only stands today" or any of that other xx. He was courteous and did whatever he could to help me and answer all of my questions. He kept me updated and informed on the status of the car I was interested in. All in all, I bought a RAV4 Prime from a different dealership with an offer I couldn't refuse, but I have friends who are currently also in the market for a RAV4 Prime and I am sending them over to Braintree Toyota to speak with Emmanuel. Thanks, Andrew More

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Car shopping can be so stressful especially when it’s for someone else. Enmanuel made the process smooth, easy, and time efficient. Everything from start to finish keeping the client in mind and making sure someone else. Enmanuel made the process smooth, easy, and time efficient. Everything from start to finish keeping the client in mind and making sure all needs were met. I’m excited for this new experience. THANK YOU! More

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Bob and the team are terrific! They provide an incredible experience from start to finish. They provide an incredible experience from start to finish. More

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