Emmylea Krause
Emmylea Krause at Royal Moore Subaru

Emmylea Krause | Page 41

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
1,186 Reviews

Hey there! I'm Emmylea, your Subaru Love Encore Delivery Specialist at Royal Moore. Originally from Silverton, OR, I've been calling Portland home for over a decade now, alongside my husband, a charming Yorkie named Berkley, and our feline friend Rueben – named after my all-time favorite sandwich! I'm passionate about helping customers master their Subaru's tech for maximum enjoyment. Driving a Forester Wilderness, I love how every journey turns into an adventure. Let's make your Subaru experience truly unforgettable!

5.0

1,186 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Subaru Certified

Subaru Star Academy August 2019

Languages Spoken

English English

Employee Video

1186 Reviews of Emmylea Krause

July 19, 2023

Dealership Rating
Employee Rating

Emmylea Krause was helpful and professional. Everyone there has been great. Thank you ver much. More

by Huliarob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Bush , Joshua Templeton

Jul 27, 2023

Royal Moore Subaru responded

Huliarob, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2023

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The dealership was very clean and the staff was extremely helpful and friendly every time we came in. More

by jlilyquist93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Bush , Fernando DelCampo, Joshua Templeton

Jul 27, 2023

Royal Moore Subaru responded

Jlilyquist93, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2023

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Royal Moore Subaru always takes the extra time to make sure I don’t have any issues or questions about my vehicle! I really enjoy my time with all employees at this dealership. More

by Reganlantz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 27, 2023

Royal Moore Subaru responded

Reganlantz, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

July 18, 2023

Dealership Rating
Employee Rating

Emmylea is very helpful and full of useful information. She patiently walked us through some of our new car's "extras." We've had great experiences with Royal Moore Subaru. More

by joeymcallister
Recommend Dealer
Yes
Jul 27, 2023

Royal Moore Subaru responded

Thanks for the positive star rating, Joeymcallister! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 17, 2023

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Emily was thorough and knowledgeable of Subaru features. The things she was not sure about, she was quick to say so and find the information for me. Very helpful and genuinely wants to be of service! More

by Ben
Recommend Dealer
Yes
Jul 27, 2023

Royal Moore Subaru responded

Thanks for the positive star rating, Ben! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 15, 2023

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Good experience. Wife is highly disappointed when she figured out the car is in the husbands name only and she is merely a co- signer. The car traded was her, she mak More

by gracebecky
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Bush , Justin Cordova

Jul 17, 2023

Royal Moore Subaru responded

First, congratulations on your new Ascent! We have reached out to discuss this further with both of you to clear up what seems to be some misunderstanding on your joint application and loan for your new vehicle. We look forward to hearing back from you soon! Feel free to speak with Justin or Chris and we can address your concerns.

July 14, 2023

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Employee Rating

Very efficient, good listeners, kind, helpful, knowledgeable, no pressure, relaxed atmosphere and very friendly staff More

by Marie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas

Jul 17, 2023

Royal Moore Subaru responded

We are happy to hear that the team made your purchase simple and painless! Thank you for the feedback!

July 14, 2023

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Employee Rating

Good work by emmylee reviewing the car Dealership was good and well equipped. Could however be more upfront about costs and let customers know they need a hitch or cross bars especially since Subarus are More

by akhil.kuma17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hines, Recan Rasheed

Jul 17, 2023

Royal Moore Subaru responded

We would love to know more about your purchase experience with us. We do work hard to provide insight for every customer and offer suggestions on Subaru Accessories that would be beneficial based on how you plan to use your new vehicle. Please reach out to Brandon Kang or Clint Edwards at your convenience.

July 13, 2023

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Friendly, answered all my questions and sent me resources if she wasn’t clear on the answer More

by gomez.amanda155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas

Jul 17, 2023

Royal Moore Subaru responded

Thank you for sharing about your purchase! We would love some feedback on what our salesperson could have done better for you during your purchase experience. Please connect with us as customer service is a very high priority of ours. We look forward to hearing from you!

Jul 20, 2023

gomez.amanda155 responded

I would have appreciated seeing all my options as I was showed one. I would’ve been happy to wait to see more but I felt slightly pressured in getting the only one I was shown. At the very least a different color.

July 13, 2023

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Employee Rating

Brain was so helpful and from beginning to end was no pressure, just informing and very pleasant to work with. I am usually a nervous driver but he put me at ease and drove on easy streets. Since I don' More

by Christine
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Bush, Sacramento Torres , Brandon Kang, Brayn Mena

Jul 17, 2023

Royal Moore Subaru responded

Christine, thank you for your kind words! We're happy we could help.

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