Emmylea Krause | Page 94

I was very pleasedpleased Royal Moore hadthe SUV which I was very pleased pleased Royal Moore had the SUV which I was wanting to purchase on their lot. Right down to the vehicle color. The sticker pr I was very pleased pleased Royal Moore had the SUV which I was wanting to purchase on their lot. Right down to the vehicle color. The sticker price was realistic plus the salesperson offered knowledge information. If A question arose which he wasn't positive to answer, he consulted with his manager before his answer was given to me. The warranty I purchased will give me peace of mind as I enjoy this vehicle for many driving years. Thank you Royal Moore. More

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Emmylea was very helpful in answering our questions about all the electronic and display functions. She also suggeted a number of things to go through together, several of which we weren't yet aware of. Af all the electronic and display functions. She also suggeted a number of things to go through together, several of which we weren't yet aware of. After coming from a 2001 model without any of the modern auto features, she described things a a relaxed pace that we could easily follow. More

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Emmylea was beyond helpful and has such a warm and welcoming personality. She answered all my questions so thoroughly and showed me so many helpful tips and tricks in my new car. She’s awesome! welcoming personality. She answered all my questions so thoroughly and showed me so many helpful tips and tricks in my new car. She’s awesome! More

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I had a very pleasant and productive session with Emmylea today in which she showed me some of the features of the car’s interface I had missed. today in which she showed me some of the features of the car’s interface I had missed. More

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Emmylea was the person that did my follow up call to answer any questions I had and she was great! She was very personable and answered my questions right away and was very knowledgeable about my vehicl answer any questions I had and she was great! She was very personable and answered my questions right away and was very knowledgeable about my vehicle. More

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Recan was outstanding & a real pleasure to deal with...an asset to your dealership! Emmylea was also a pleasure to work with! There were a couple of issues with Subaru that I didn't like; 1) I didn't like t asset to your dealership! Emmylea was also a pleasure to work with! There were a couple of issues with Subaru that I didn't like; 1) I didn't like the final offer on my trade after I had sent in detailed photos! You were quick to ding me for the minor stuff, but nothing extra for the excellent overall condition of the vehicle; 2) I didn't like the fact that Royal Moore was unable or unwilling to work with my credit union (PFCU) for financing! 3) I think Subaru's price for prepaid 36 month maintenance for basic oil changes & tire rotations of $986 is a bit outrageous! I didn't like the fact that I was forced to pay an additional $389 for theft code?...I'm certain my auto insurance would cover me adequately in the event of vehicle theft! 4) I'm not really certain what my investment of $677 in "Smart Glass Coating" buys me as I received no additional documentation about it other than it was applied? -JJD More

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It was a very informative session. I felt that there was no rush and all of my questions were answered. I would definitely recommend Royal Moore and the people there to help with your Subaru needs. no rush and all of my questions were answered. I would definitely recommend Royal Moore and the people there to help with your Subaru needs. More

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This dealership has been amazing all 4 times I have needed help buying a car. Jordan, Jim, Nathan, and emmylea have been amazing and kind. I always feel like I’m dealing with good honest people. needed help buying a car. Jordan, Jim, Nathan, and emmylea have been amazing and kind. I always feel like I’m dealing with good honest people. More

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Where do I begin? When I went in to locate Emmylea, I couldn’t remember her name. But she walked up and ask, are you Leon?, which brought me much relief. Her explanation of all the features of the car wa couldn’t remember her name. But she walked up and ask, are you Leon?, which brought me much relief. Her explanation of all the features of the car was simple, but thorough. Being an older guy, sometimes I don’t grasp things right away, but she was patient and went over things until she was sure I knew what the feature was and understood how do use it. Her friendly nature put me at ease through the whole time together. Thank you so much! And tell Jeremy hi! More

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Emmylea and everyone at Royal Moore are super helpful and friendly. I had a great car buying experience there! Having Emmylea check-in after buying my car made the experience even better and I don't think yo friendly. I had a great car buying experience there! Having Emmylea check-in after buying my car made the experience even better and I don't think you could find this quality experience anywhere else. More

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