"The team at Royal Moore Subaru was exceptional!!! We went..."
The team at Royal Moore Subaru was exceptional!!! We went through several Subaru dealers in the area and a few “other” car brands...and this really felt like home & family. We had two younger children in tow for the process and it was quick, smooth and efficient. We worked with Jiovanni through email, Gerson, and Jim primarily at closing along with Derek for finances in the latter portion of the evening.
Jim was an amazing sales associate!
Personable, friendly, congenial and an expert on all things “Subaru.” Honest, reliable, a wonderful sense of humor, respectful and kind. There was no pressure or hassle, no gimmicks or tricks and very straight forward...all attributes rare in the business these days! Our family felt extremely comfortable in the dealership and closing the deal on a 2021 Subaru Ascent Touring.
The entire process at Royal Moore with Jim and his team that evening with our family really stood by the Subaru’s company values for their consumer in reliability, integrity, honesty and safety to name a few. It is nice to know employees stand by the brand and most importantly values they are representing in this day and age. We are so happy with our purchase and this being our third Subaru it definitely will not be our last...especially from a dealership like Moore and Jim and his team. Thank you all for such a wonderful experience! I will be referring all our PNW friends & family to Moore and stopping by to say hello to Jim and the team. Until next time...
"Jim was very courteous and helpful. He located a Forester..."
Jim was very courteous and helpful. He located a Forester with the features we were looking for, something that other sales people and other dealerships weren’t able to do. Jim’s handling of the paperwork, prepping the vehicle, etc. we’re impeccable.
"I have been treated with respect. Perhaps even more..."
I have been treated with respect. Perhaps even more importantly, I have been given all the information I need. At every step, I encouraged to go for what "I" wanted -- the car I wanted, the feature lessons I wanted, etc. Thank you!
"We are very pleased with the service we have received..."
We are very pleased with the service we have received from Royal Moore Subaru since moving to the area a little over sixteen years ago.
We bought our first Subaru from Royal Moore and the sales team has given us a royal treatment in each of our purchases.
Our last two purchase agreements were handled by Jim Rutherford. We have found that we truly been blessed to have Jim to assist us in all aspects of our buying experience.
We highly recommend Jim to guide anyone interested in purchasing or leasing a Subaru.
"Jim was a pleasure to work with, he listened to what I..."
Jim was a pleasure to work with, he listened to what I wanted, helped me find it, I didn't feel pressured at all. Thanks Jim!
"I was a nervous wreck and CJ was supportive and kind..."
I was a nervous wreck and CJ was supportive and kind helping me through the process. I needed the support and reassurance. I won’t forget the kindness
"This dealership has been amazing all 4 times I have..."
This dealership has been amazing all 4 times I have needed help buying a car. Jordan, Jim, Nathan, and emmylea have been amazing and kind. I always feel like I’m dealing with good honest people.
"Really nice customer service. Enjoyed the experience of..."
Really nice customer service. Enjoyed the experience of new car purchase with Art. And the follow up service with Emmylea. They very kind to explain things to me.
"Nice selection of new and used vehicles. Friendly staff,..."
Nice selection of new and used vehicles. Friendly staff, knowledgeable and easy to work with. No pressure to buy, and a nice loop for test driving.
"Easy to work with, got me out on time to make Timbers..."
Easy to work with, got me out on time to make Timbers kickoff. Treated fairly throughout process. We're willing to work with and explain things.