Great service for my car and excellent customer care from
my Advisor Enrique Velez. I took the car in for a flat tire and they gave me a complete report of the condition of my E350. Service was completed and
my Advisor Enrique Velez. I took the car in for a flat tire and they gave me a complete report of the condition of my E350. Service was completed and I got my car in a few hours.
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by zippi72E350
Service Price Transparency
Sep 15, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for writing Enrique this positive review! We are glad that Enrique could provide you with top notch service. We are so glad that Enrique could get your Mercedes-Benz E350's needs taken care of- thoroughly and efficient. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Erwin Artacho - General Manager
Enrique Velez the service advisor went above and beyond.
If you ever need to visit the service center, please ask for him. He will keep you updated every details you need. Professional!
If you ever need to visit the service center, please ask for him. He will keep you updated every details you need. Professional!
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by Wannipa
Service Price Transparency
Sep 14, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Enrique this positive review! Providing thorough and efficient service is so important to us, and we are glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Knowledgeable, courteous, on time, , the service agent-
Enrique Velez is very accommodating., answers my questions
Enrique Velez is very accommodating., answers my questions
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by Minda
Service Price Transparency
Sep 14, 2023 -
Walter's Mercedes-Benz of Riverside responded
Minda,
Thank you for your positive review! Offering quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Enrique provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Service was prompt, lounge waiting area was excellent,
and representative was great. The next scheduled service was also set.
and representative was great. The next scheduled service was also set.
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by ecastillo88
Service Price Transparency
Sep 14, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to leave us this positive review! We are glad that that our team could provide you with quality and efficient service during your recent visit. We look forward to continue providing you and your vehicle with our best care in your visits to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Always excellent in everything.
The service advisors I've dealt with are great in every aspects of customer service. Most recently, I went two days in a row and was assisted by Enri
The service advisors I've dealt with are great in every aspects of customer service. Most recently, I went two days in a row and was assisted by Enrique Velez on both occasions. He did everything that I've asked for and has been very diligent.
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by DeLasAlas
Service Price Transparency
Sep 05, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Enrique took great care of you during your recent visits. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Mr, Enrique Velez Was so helpful in finding what’s wrong
with my car, i was satisfied with the work that was done and the diagnose on my car and im so thankful.
with my car, i was satisfied with the work that was done and the diagnose on my car and im so thankful.
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by cpelejo422
Service Price Transparency
Aug 24, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside. We are so glad that Enrique could provide you with thorough and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
The dealership was excellent!
The staff was friendly, attentive, and helpful in providing the best service.
The staff was friendly, attentive, and helpful in providing the best service.
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by Steven
Service Price Transparency
Aug 14, 2023 -
Walter's Mercedes-Benz of Riverside responded
Steven,
Thank you so much for your positive review! We are happy to hear that our team was both kind and helpful throughout your visit. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Enrique Velez was efficient and professional.
He is very good at his job. He took of me and my car.
He is very good at his job. He took of me and my car.
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by GH3
Service Price Transparency
Aug 14, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Enrique this positive review! We are so glad that he took great care of you and your automotive needs. Providing quality and efficient service is so important to us. Please do not hesitate to give us a call if we may ever be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Enrique Velez assisted us and we thank you so much for
helping us understand the problem in our car. You have an excellent customer service. The service was quick and we thank you for that.
helping us understand the problem in our car. You have an excellent customer service. The service was quick and we thank you for that.
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by cpelejo422
Aug 07, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are so glad that he could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Prompt service call with Enrique Valaquez
Very
professional person in a very professional dealership
Had loaner ready when we arrived
professional person in a very professional dealership
Had loaner ready when we arrived
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by CV
Service Price Transparency
Other Employees Tagged:
Andrew Wagner
Jul 31, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review! Offering quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Enrique provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
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