Eric Amoah

Fran is Great friendly and always accommodating. That’s why I go there for Services. That’s why I go there for Services. More

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From the moment I set foot on the Herb Chambers lot, I received excellent customer service. Dezarae was wonderful to work with and I would buy my next car from her. The rest of the staff was courteous a received excellent customer service. Dezarae was wonderful to work with and I would buy my next car from her. The rest of the staff was courteous and polite. The service waiting area is clean, large, well stocked with free snacks, water and hot beverages, TV and wifi. I would definitely recommend Herb Chambers of Westborough. More

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They charged me a fortune and it didn't solve my problem try to guess the problem. try to guess the problem. More

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Working with Sami was a pleasure. He made the entire process very easy from the beginning and didn't pressure us at all during the entire process and made it enjoyable. Sami is a prof He made the entire process very easy from the beginning and didn't pressure us at all during the entire process and made it enjoyable. Sami is a professional and very knowledgeable, we would come back to work with Sami again. Would recommend Sami to family and friends who are interested in purchasing a vehicle from here! More

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My vehicle been in service for almost a month and the mechanics don’t know what the problem is. Poor communication on their end and they haven’t given me a loaner. mechanics don’t know what the problem is. Poor communication on their end and they haven’t given me a loaner. More

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By far the worst and poorest service since I have been coming here for the past 11years. No patience, no respect no courtesy,a complete disgrace to what this dealership has meant to me for all these years coming here for the past 11years. No patience, no respect no courtesy,a complete disgrace to what this dealership has meant to me for all these years I have been here. The sales guy was ok but his boss the guy in the financial department was a show case of poor service. I think his name is Eric . He was very cocky and was not answering my questions I had. When I tried to be clear by saying that I was not trying to be hard but needed clarity to help me make an informed decision, boldly he said well that’s what you are indicating that I was being a pain. I was shocked to hear this was was very offended. All I had asked him was that he ran my credit so that I see the real numbers and rates instead of giving me average numbers based on higher interest rates. He asked me if I was interested in making down payment and I said yes but he initially refused to run my application on grounds that I give him my payment info almost like forcing me to make down payments before I got any information from a bank which I didn’t even know I was going with. I refused to give my payment information and counter requested that the application be placed to banks with my intended amount of deposit I would make if I agreed to the terms. But this was a problem for him. He lacked ever professional ethics, at least from what I experienced. I have always been very satisfied with services here. But this was the worst I have ever had. It felt like my process was delayed intentionally on pretense that I was being paired with another financial personnel but it took for ever. I was there from 12 till past 4pm. Mr. Chambers pls make sure you’re hiring employees who have patience and uphold the values of your business and those who strive for customer satisfaction. More

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Ali L. was amazing! Communication was easy & stress-free. I would highly recommend connecting with Ali and doing your business at Westborough Infiniti. was amazing! Communication was easy & stress-free. I would highly recommend connecting with Ali and doing your business at Westborough Infiniti. More

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When you have a great team --- great things happen. I sent a message via the website and Ali responded immediately. Not only was she friendly -- but super organized and helpful. I showed up to test I sent a message via the website and Ali responded immediately. Not only was she friendly -- but super organized and helpful. I showed up to test drive a vehicle, she met me, introduced me to Sean and I bought the car. She made it possible! Without her, I would have ended up a different dealership.......she is the best! More

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Sami was great ! Excellent service snd knowledge He explained the process and was very knowledgeable and efficient Excellent service snd knowledge He explained the process and was very knowledgeable and efficient More

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