Eric Bates | Page 26
Service Advisor
Alpine Buick GMC South
1313 Motor City Drive
Colorado Springs, CO 80905
300 Reviews
Write a Review300 Reviews of Eric Bates
June 04, 2017
ERIC CALLS THE SHOTS, AND HE'S ALWAYS ON TARGET. The dealership is wonderful as well as the whole staff. They are customer-orientated of their job(s). Eric calls the shots and are very exact. His The dealership is wonderful as well as the whole staff. They are customer-orientated of their job(s). Eric calls the shots and are very exact. His customer service and quality of work excels, outshines, and exhibits his ability to get the work done on time, answer all questions about the service that I needed. More
Other Employees Tagged: Bates, Eric
May 31, 2017
The service appointment went as scheduled, PLUS! While checking in for my service appointment, I was advised about a recall (which I knew nothing about) on the vehicle. The service adviser told me th While checking in for my service appointment, I was advised about a recall (which I knew nothing about) on the vehicle. The service adviser told me they could fix the problem while the vehicle was there for service and that it would be ready in about 1 1/2 hours. The scheduled service was performed and the recall problem was fixed and all was done in the 1 1/2 hours. That is customer service! More
Other Employees Tagged: Anthony Benson
May 27, 2017
Sick car going in....Healthy car coming out. My car was in serious trouble but I knew from previous experience that the service department would find it and fix it. Way to go Eric and crew. My car was in serious trouble but I knew from previous experience that the service department would find it and fix it. Way to go Eric and crew. More
Other Employees Tagged: Johnny Ambriz
May 20, 2017
Everything associated with my visit went very smoothly The work was done on time and Eric explained the timeing for my next visit. Eric was able to answer all my questions about my windshield protection pl The work was done on time and Eric explained the timeing for my next visit. Eric was able to answer all my questions about my windshield protection plan. More
May 15, 2017
Awesome Experience Was leaving town and didn't have an appointment, but Eric was able to squeeze me in for a quick oil and filter so my vehicle could keep running great. Was leaving town and didn't have an appointment, but Eric was able to squeeze me in for a quick oil and filter so my vehicle could keep running great. Thanks Eric! More
May 05, 2017
Awesome Fast friendly and thanks to Anthony Benson & Eric Bates the job is always done right. Very pleased with this dealership and I tell all my friends how Fast friendly and thanks to Anthony Benson & Eric Bates the job is always done right. Very pleased with this dealership and I tell all my friends how good they are. Donald More
Other Employees Tagged: Anthony Benson , Anthony Benson,Eric Bates
April 30, 2017
Buick Encore Serviceing I received Prompt, Professional, Courteous service. Mike Shaw Dealership also provides complimentary Starbucks Coffee, WIFI, and a free car wash to I received Prompt, Professional, Courteous service. Mike Shaw Dealership also provides complimentary Starbucks Coffee, WIFI, and a free car wash too. Everything was good as always. More
Other Employees Tagged: Anthony Benson, Mike Smith
April 30, 2017
periodic service Getting an appointment was a breeze. Service staff was welcoming and efficient. My wait time was not excessive. Services were completed to my satis Getting an appointment was a breeze. Service staff was welcoming and efficient. My wait time was not excessive. Services were completed to my satisfaction. Check out was simple. More
April 24, 2017
AC stopped working-refrigerant recharged My Canyon's AC which is under warranty had stopped functioning due to a refrigerant leak. System had been recharged approx. a year prior. I contacted My Canyon's AC which is under warranty had stopped functioning due to a refrigerant leak. System had been recharged approx. a year prior. I contacted the service department and Eric scheduled an appointment for the next morning. A valve was replaced and system was recharged. Eric kept me updated on the repairs while I waited. The service was performed professionally and promptly. More
April 23, 2017
Excellent The friendly people and quick service was great! First time there and I even said I will be back again! Perhaps I will need more than an oil change ne The friendly people and quick service was great! First time there and I even said I will be back again! Perhaps I will need more than an oil change next time. More

