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Eric Bergfield
Eric Bergfield at Toyota of North Austin

Eric Bergfield

New Sales Consultant

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

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1 Review of Eric Bergfield

June 20, 2025

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“The coolant was replaced by Toyota services, but the radiator cap was not tightened. As a result, the coolant was spilled all over the engine. I made a complaint and did not get a response from them for More

by Loi_1998
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Recommend Dealer
No

Other Employees Tagged: Sergio Barron , Josie Easter

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Jun 20, 2025

Toyota of North Austin responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. joserodriguez@toyotaofnorthaustin.com Angel Rodriguez, Service Manager

Jun 24, 2025

Loi_1998 responded

Hi Angel, Thank you for your response. 1. I would like to have the coolant replaced again - the one I filled up was different than from Toyota. 2. Clean the engine 3. Check the services I requested on the same day to make sure they meet the standard - 5 total.

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