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Eric Chung

Overview Reviews (63)

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Eric Chung

Eric Chung | Page 5

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

4.5

63 Reviews

4.5

63 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (63)

Dealership Experience

3 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English

Mandarin

63 Reviews of Eric Chung

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February 08, 2023

Dealership Rating

Employee Rating

Good service all the time , if i in the future to n Buy a new car I will come back to Longo Toyota a new car I will come back to Longo Toyota More

by Zhi Juan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 08, 2023 -

Longo Toyota responded

Thank you for thinking of Longo Toyota for your auto care needs.

January 30, 2023

Dealership Rating

Employee Rating

Eric Chung is my Assistant Service Manager at Longo Toyota. I am a new customer at Longo Toyota. I am an elderly, female car owner and driver. Eric is very helpful and understands my special needs an Toyota. I am a new customer at Longo Toyota. I am an elderly, female car owner and driver. Eric is very helpful and understands my special needs and concerns. I feel I am in good hands and will have my concerns addressed with Eric. More

by aichiho

Workmanship

Service Time

Recommend Dealer

Yes

Jan 30, 2023 -

Longo Toyota responded

Welcome to the Longo Toyota family and we're so delighted knowing Eric and the service team took wonderful care of you. Call us if you need us, we're always here to listen

January 12, 2023

Dealership Rating

Employee Rating

Select Schedule TOYOTA service in Longo TOYOTA is the perfect and right choice, because service advisor Mr. Eric Chung he insists on kind, considerate and professional service spirit. My review : Excel perfect and right choice, because service advisor Mr. Eric Chung he insists on kind, considerate and professional service spirit. My review : Excellent. 01/12/2023 More

by Brian H

Recommend Dealer

Yes

Jan 12, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota, please know how honored we are to serve you and delighted to read of the caring attention Eric provided during your visit. Make it a great day!

September 19, 2022

Dealership Rating

Employee Rating

Mr. Eric Chung solved my car problems cause he is patient & professional & listen to concerns. & professional & listen to concerns. More

by Elena.Khuu17

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Htun , Teddy Chiu

Sep 19, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your auto care needs.

August 05, 2022

Dealership Rating

Employee Rating

Great service they really take care of your car and you don’t wait long don’t wait long More

by Ipalomera

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 05, 2022 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota

June 03, 2022

Dealership Rating

Employee Rating

Eric was great! He serviced my cars needs on time and above expectations. Thank You. He serviced my cars needs on time and above expectations. Thank You. More

by kaki15

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 06, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

May 11, 2022

Dealership Rating

Employee Rating

Great service on my 2006 Corolla. My service person Eric was very helpful. Enterprise was helpful too My service person Eric was very helpful. Enterprise was helpful too More

by Lynne.chism

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 11, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs. Make it a great day and hurry back

April 12, 2022

Dealership Rating

Employee Rating

They have Great service and are quick! Love Longo ! Longo is the best in the business! Love Longo ! Longo is the best in the business! More

by Jasmine.Z

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 13, 2022 -

Longo Toyota responded

We're honored to serve you and make sure you hurry back- Team Longo

March 16, 2022

Dealership Rating

Employee Rating

I always receive great customer service from Eric Chung, who keeps me updated on the status of my car. I trust him. who keeps me updated on the status of my car. I trust him. More

by Cynthia

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Mar 16, 2022 -

Longo Toyota responded

Thank you Cynthia for being the most important part of our business. Team Longo

February 28, 2022

Dealership Rating

Employee Rating

Best, honest, friendly, and reliable car service provider you can find in Southern California. Am so happy you can find in Southern California. Am so happy More

by JJ

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 28, 2022 -

Longo Toyota responded

We're honored to serve you and hurry back - Team Longo