Eric Chung
Eric Chung at Longo Toyota

Eric Chung | Page 4

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

4.5
60 Reviews
4.5

60 Reviews

Write a Review

Dealership Experience

3 yrs

Industry Experience

13 yrs

Languages Spoken

English English

Mandarin Mandarin

60 Reviews of Eric Chung

July 26, 2023

Dealership Rating
Employee Rating

Alex explained the recommended attention for my vehicle , he accepted my decline and was not pushy to get the work done . Which I appreciate . More

by dawners151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Leyva

Jul 26, 2023

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept

May 31, 2023

Dealership Rating
Employee Rating

Friendly, reps, convenient and clean. Their customer service is exceptional. I live walking distance from Toyota in Whittier but drive to Longo for the better experience. It’s a no bra More

by Ramos2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teddy Chiu

May 31, 2023

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota to handle your auto care needs. Make it a great day!

April 29, 2023

Dealership Rating
Employee Rating

Estimated wait time was too long. Service communication was good. Explanation of service needs improvement. More

by cashmerefeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Longo Toyota responded

Thank you for sharing your viewpoint and caring enough about our company to help us improve a few of our process which will help our overall guest experiences. If you would like to provide more details please feel free to contact our Guest Relations Dept and ask for Kary Loefler, she's always here to listen. D: 626.580.6057 - E: kary.loefler@longotoyota.com

April 11, 2023

Dealership Rating
Employee Rating

Service was quick and efficient. I enjoy working with Eric Chung who keeps me updated on my car’s status. The service tracking system is digital now, so I can also see the progress More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2023

Longo Toyota responded

We appreicate your efforts in recognizing one of our team members @ Longo Toyota Svc Dept (Eric) and delighted to read of the caring attention he provided during your visit. Thank you again for visiting Longo and hurry back

April 09, 2023

Dealership Rating
Employee Rating

Very professional. Just love this dealership. Their service department is always great. Would highly recommend More

by ggand4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teddy Chiu

Apr 10, 2023

Longo Toyota responded

Thank you for the shout out on DealerRater - Team Longo

April 04, 2023

Dealership Rating
Employee Rating

Eric Ching is an excellent service advisor. He is efficient and very helpful, he meet all my needs. Highly Recommended More

by Brian H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Longo Toyota responded

Thank you for the rating & review - Team Longo

February 24, 2023

Dealership Rating
Employee Rating

The Service Reps are always professional. I don’t feel hassled nor being pushed into buying anything. More

by Zzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2023

Longo Toyota responded

Thank you for your rating & review - Team Longo

February 08, 2023

Dealership Rating
Employee Rating

Good service all the time , if i in the future to n Buy a new car I will come back to Longo Toyota More

by Zhi Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Longo Toyota responded

Thank you for thinking of Longo Toyota for your auto care needs.

January 30, 2023

Dealership Rating
Employee Rating

Eric Chung is my Assistant Service Manager at Longo Toyota. I am a new customer at Longo Toyota. I am an elderly, female car owner and driver. Eric is very helpful and understands my special needs an More

by aichiho
Workmanship
Service Time
Recommend Dealer
Yes
Jan 30, 2023

Longo Toyota responded

Welcome to the Longo Toyota family and we're so delighted knowing Eric and the service team took wonderful care of you. Call us if you need us, we're always here to listen

January 12, 2023

Dealership Rating
Employee Rating

Select Schedule TOYOTA service in Longo TOYOTA is the perfect and right choice, because service advisor Mr. Eric Chung he insists on kind, considerate and professional service spirit. My review : Excel More

by Brian H
Recommend Dealer
Yes
Jan 12, 2023

Longo Toyota responded

From all of us @ Longo Toyota, please know how honored we are to serve you and delighted to read of the caring attention Eric provided during your visit. Make it a great day!

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