Eric Elky

Wally's Nissan of Latham responded

Dear skirunbike2, Thank you for sharing your positive experience! We're thrilled to hear that Michael provided knowledgeable and helpful service, and that you found the sales process transparent regarding price and efficient in terms of purchase time. At Wally's Nissan of Latham, customer satisfaction is our priority. Your feedback is important to us, and we appreciate you taking the time to share your experience. Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Thank you so much for the fantastic review! We're thrilled to hear that you had a great car shopping experience with our team. We always strive to provide excellent customer service and we'll be sure to let Eric, Nikkie, and Steven know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hello ndrtaker28, Thank you for taking the time to review your leasing experience at Wally's Nissan of Latham. We're pleased to hear that after tough negotiations, Eric Elky and John Capelli were able to assist you effectively, resulting in a satisfactory transition to a new lease for your wife's vehicle. It's great to know that you're happy with your new Pathfinder and that your overall experience with our sales and finance teams met your expectations, as reflected in your ratings for sales price transparency and finance experience. We appreciate your recommendation and are proud to have you as a Wally’s customer. If there's anything more we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham (518) 250-4380

Wally's Nissan of Latham responded

Hello, Thank you for sharing such a positive review of your recent experience at Wally's Nissan of Latham. We are thrilled to hear that you found our sales manager to be very good and appreciated the transparency throughout your car buying process. It's wonderful to know that our efforts in maintaining clear and honest communication have resonated with you. We also take pride in our car detailing service, so we're glad that this aspect of your experience met your expectations. Our team, including Eric Elky, strives to ensure that every aspect of the sales process is smooth and satisfactory for our customers. Your willingness to recommend our dealership is a great honor for us. We are committed to maintaining these high standards in all our customer interactions. Should you need any further assistance or have any more feedback, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future. Thank you again for choosing Wally's Nissan of Latham. Best regards, The Team at Wally's Nissan of Latham (518) 250-4380

Wally's Nissan of Latham responded

Hello Pamela, Thank you for your glowing review! We're thrilled you had a delightful experience with Eric Elky at Wally's Nissan of Latham. His knowledge and personability are indeed assets to our team. It's great to hear he made your Sentra purchase so seamless. If you need any further assistance, feel free to reach out. We look forward to serving you again. Warm regards, The Team at Wally's Nissan of Latham (518) 250-4380

Wally's Nissan of Latham responded

Hi Paul, Thank you for taking the time to share your feedback about your recent sales visit to Wally's Nissan of Latham. We appreciate your kind words about ShiAnne and are glad to hear that your overall transaction experience was smooth. We apologize if you felt that our finance person was pushy with the add-ons. Your satisfaction is important to us, and we appreciate your patience during the process. We will review your feedback with our team to ensure that we provide a comfortable and pressure-free environment for our customers. We are delighted that you had a positive experience overall and that you would recommend our dealership. If there is anything else we can assist you with or if you have any further questions, please feel free to reach out to us. Thank you for choosing Wally's Nissan of Latham, and we look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

Hi Brig2007, thank you so much for your positive comments about Wally's Nissan Of Latham! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!