Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes

Internet Sales Manager

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
5.0
348 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

5.0

348 Reviews

Write a Review

348 Reviews of Eric Fernandez Cervantes

August 22, 2025

Dealership Rating
Employee Rating

Thank John and Eric John referred to Eric and Eric was very nice he helped me to get the car I need. He answered all questions and explained in detail all I need to know about the car. Again thanks a lo More

by ekutubi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Candelaria

August 20, 2025

Dealership Rating
Employee Rating

My new car came with a full tank of gas and I get free car wash for life. Awesome More

by gvalencia40
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2025

Mazda of Elk Grove responded

Thank you for the 5-star review! We're so glad you're enjoying your new car — and the full tank of gas and lifetime car washes are just a small part of how we like to say thank you. We're thrilled to have you as part of the Mazda family. Enjoy every drive!

August 17, 2025

Dealership Rating
Employee Rating

The dealership was professional and kind. My only gripe was that I was required to do a credit check when I was paying with a debit card, cash. It just seemed unnecessary and intrusive. More

by steffenmcgeecsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs, Ovais Mughal

Aug 19, 2025

Mazda of Elk Grove responded

Thank you for the thoughtful review and for recognizing our team’s professionalism. We understand the credit check process can feel unnecessary at times, but it is part of ensuring secure and compliant transactions. We’re glad to hear the rest of your experience was smooth and straightforward, and we look forward to serving you again. If you have any further questions, please don't hesitate to contact our General Sales Manager, Julian Gonzalez at 916-405-5082.

August 13, 2025

Dealership Rating
Employee Rating

Awesome and amazing experience with Eric at Mazda Elk Grove. Honest, very welcoming, professional and very knowledgeable. He made us very comfortable at ease, offered us drinks and snacks. Most of all he More

by Steve and Grace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 13, 2025

Mazda of Elk Grove responded

Steve & Grace, Steve and Grace, thank you so much for your amazing review! We're thrilled to hear that Eric provided you with such a welcoming, honest, and professional experience, it’s what we strive for with every guest. It's great to know you felt comfortable and well taken care of, and we’re honored you chose to purchase your new Mazda CX-5 with us. Thank you again for your trust and recommendation. Enjoy your new Mazda, and we look forward to seeing you again down the road!

August 09, 2025

Dealership Rating
Employee Rating

Very positive experience with everyone we dealt with! Would highly recommend them to anyone looking for a new car. More

by corsul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon, Julian Gonzalez

Aug 11, 2025

Mazda of Elk Grove responded

Thank you so much for the kind words! We're thrilled to hear you had a very positive experience with our team. It means a lot to know you'd recommend us to others, your trust and support are truly appreciated. Enjoy your new car, and we hope to see you again in the future!

August 03, 2025

Dealership Rating
Employee Rating

Very professional and helpful staff. Allowed me to test drive a couple of options so I could get exactly what I wanted. Had the color and options in stock that I was looking for. Offe More

by michae2890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Solis

Aug 04, 2025

Mazda of Elk Grove responded

Thank you for your kind review! We're glad our team could help you find exactly what you were looking for and make the process clear and straightforward. It's great to hear that the test drives and available options helped you feel confident in your decision. Enjoy your new vehicle, and we appreciate your business!

August 01, 2025

Dealership Rating
Employee Rating

Very good, informative and non-pushy service. My salesman, Eric, was patient and knowledgeable. Thanks! More

by Noscreennamenoscreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ovais Mughal

Aug 01, 2025

Mazda of Elk Grove responded

Thank you for the great feedback! We're so glad to hear you had a positive experience and that Eric provided patient, informative service without any pressure. That’s exactly the experience we aim for! We wish you many happy miles ahead.

July 28, 2025

Dealership Rating
Employee Rating

5 Stars – Great Experience with Eric at Mazda Elk Grove! I had a great experience working with Eric at Mazda Elk Grove! I received a few quotes through their online portal and spent about a week shopping More

by nancylazo57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

Jul 29, 2025

Mazda of Elk Grove responded

Nancy, Thank you so much for sharing your experience! We're thrilled to hear that Eric was able to provide such outstanding service. It's that kind of dedication that we strive for with every customer, and we're so glad it made a difference in your car-buying experience. We truly appreciate your recommendation and hope you enjoy your new vehicle for many miles to come!

July 26, 2025

Dealership Rating
Employee Rating

I had a very good experience, Eric helped me a lot , trying to get my new Mazda 3. They offer drinks snacks while you waiting Thanks Eric. More

by nestor0705
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

Jul 28, 2025

Mazda of Elk Grove responded

Thank you for sharing your experience, and congratulations on your new Mazda 3! We're happy to hear that Eric was such a great help throughout the process. It's also great to know you enjoyed the refreshments while waiting, we do our best to make your time with us as comfortable as possible. We appreciate your business and hope you love your new ride!

July 21, 2025

Dealership Rating
Employee Rating

Excellent sales and finance staff. Excellent Service Advisors and Technicians. Ease of getting a service appoiintment. More

by SBRINK1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2025

Mazda of Elk Grove responded

Thank you for the kind words! We are so glad our team members left such a lasting impression. We appreciate your business and look forward to a long-lasting relationship!

1
...

Dealership Inventory (234 Vehicles)

new 2025 Mazda CX-50 car, priced at $36,690
2025 Mazda CX-50
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
2025 Mazda CX-5
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-30 car, priced at $30,271
2025 Mazda CX-30
new
Jet Black Mica exterior
Automatic
All-wheel Drive
2025 Mazda CX-30
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-50 Hybrid car, priced at $38,945
2025 Mazda CX-50 Hybrid
new
Ingot exterior
CVT
All-wheel Drive