Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 28

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.9
432 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

7 yrs

Languages Spoken

English English

Spanish Spanish

4.9

432 Reviews

Write a Review

432 Reviews of Eric Fernandez Cervantes

December 20, 2022

Dealership Rating
Employee Rating

Had a wonderful experience at Mazda of Elk Grove! They were all very helpful in assisting my family with getting our first brand new car ever. We informed them about what we were looking for and Davi More

by S.Taraya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI, David Renard

Dec 21, 2022

Mazda of Elk Grove responded

Thank you for sharing your 5-star review with us! Congratulations on your first brand new car! We are so happy to hear that David and Eric were able to answer all your questions. The car buying process can be overwhelming and stressful, but we are glad that you were able to see how easy it can be. We look forward to a long-lasting relationship!

December 20, 2022

Dealership Rating
Employee Rating

Kevin, Eric, Taylor and the team were outstanding during my purchase of my vehicle. The staff was kind, considerate and most importantly very efficient during the purchase of my vehicle. More

by Dale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Burke, Taylor Schacher

Dec 20, 2022

Mazda of Elk Grove responded

Dale, Thank you for sharing your 5-star review with us. We are so happy to hear that Kevin, Eric, Taylor and the rest of our team. The car buying process can be stressful and overwhelming but we love working hard to give the best service and make the process as simple and efficient as possible. We look forward to seeing you in a couple months for your first included oil change!

October 31, 2022

Dealership Rating
Employee Rating

Eric was great and provided exceptional service and help when we purchased our new CX5 More

by S. Lee
Recommend Dealer
Yes
Nov 01, 2022

Mazda of Elk Grove responded

Thank you for taking the time to share your 5-star review with us! Congrats on your new CX-5, what a great choice! We are so glad that Eric was able to provide you with such great service. Wishing you many happy miles!

October 31, 2022

Dealership Rating
Employee Rating

Eric was very patient and took the time to answer all of my questions.. the process was very smooth from beginning to end. More

by pamspersonal1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI

Nov 01, 2022

Mazda of Elk Grove responded

Pam, Thank you for sharing your 5-star review with us. We are so happy to hear that Eric was able to answer all of your questions and that you had such a great experience working with us. It's so important to us to give our clients the best service from beginning to end and we are so glad you were able to see that! Happy motoring!

October 31, 2022

Dealership Rating
Employee Rating

We had an outstanding experience buying our new Mazda3 from Eric and the team. Everyone was super helpful and nice. More

by tom.oneill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI, Jaik Willmon

Nov 01, 2022

Mazda of Elk Grove responded

Tom, Thank you for sharing your 5-star review with us! We are so glad that you had such a great experience working with Eric and the rest of our team. We look forward to a long-lasting relationship!

October 26, 2022

Dealership Rating
Employee Rating

Eric was fantastic! ! He was responsive and helpful. Everyone at the dealership was friendly, informative and I highly recommend More

by JenPerrine
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd

Oct 28, 2022

Mazda of Elk Grove responded

Jen, Thank you for sharing your 5-star review with us. We are so happy to hear that Eric was able to help you and give you such great service. We look forward to a long-lasting relationship!

October 25, 2022

Dealership Rating
Employee Rating

They are very communicative and helped with our purchase all the way through. Vu is very knowledgeable about the vehicles on the lot and was great in answering the questions we had with a great personality More

by Ryan L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd, HESAM GHAFFARI, Vu Huynh, Taylor Schacher

Oct 25, 2022

Mazda of Elk Grove responded

Ryan, Thank you for taking the time to share your 5-star review with us. We are so glad that you had such a positive experience working with Eric and the rest our team. We love going above and beyond for our clients. We truly appreciate you and your business with us. Happy motoring!

October 14, 2022

Dealership Rating
Employee Rating

I had the great pleasure of working with Eric to secure a MX5. Eric made the effort to work out a deal for me and even beat out my approved financing from my personal bank. Overall the experience was direct More

by bayview.mx5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI

Oct 14, 2022

Mazda of Elk Grove responded

Congratulations on your new Miata MX-5 purchase. We are so happy to hear Eric went above and beyond. Happy motoring!

October 09, 2022

Dealership Rating
Employee Rating

Very easy laid back experience and didn’t feel any pressure to buy and would try them again if in the market for a new car. More

by spthglnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Mazda of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so glad that you had such a positive experience working with our team. We love making sure we give the best service to all of our clients. We know the car buying process can be stressful but we are so glad that you were able to see just how pressure-free it can be! We look forward to a long-lasting relationship!

October 04, 2022

Dealership Rating
Employee Rating

WOW - UNBELIEVABLY GOOD! If you had told me Sunday evening that I'd be at Mazda of Elk Grove on Tuesday morning buying my new CX-9, I wouldn't have believed it. Nevertheles More

by gordjp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd, David Renard

Oct 04, 2022

Mazda of Elk Grove responded

Thank you for taking the time to share your 5-star review with us. Congratulations on your new CX-9, what a great choice. We are so happy to hear that Jarrell, David and Eric were able to take care of you and provide you with such great customer service. We love working hard and giving our clients the best service from beginning to end. We truly appreciate you and your business with us. We look forward to a long-lasting relationship!

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