Eric Francke
Eric Francke at Tufankjian Toyota of Braintree

Eric Francke | Page 9

Internet Sales Manager

Tufankjian Toyota of Braintree

210 Union Street
Braintree, MA 02184

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5.0
516 Reviews

Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.

5.0

516 Reviews

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516 Reviews of Eric Francke

September 04, 2024

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It was excellent working with Idalia and Bob! They were very helpful, knowledgeable and supportive throughout the process. I definitely recommend working with them! And I love my RAV4 More

by acorey774
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega, Joey Foy , Idalia Flores, Bob Keough

Sep 07, 2024

Tufankjian Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with Idaliah and Bob! We're glad to hear we delivered such a great experience!

August 14, 2024

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Another A+ positive experience with Toyota Braintree and Bob Keough and his team. Thorough but quick process, detailed explanations all the way through the entire process, and white glove service all aroun More

by MPHINNEY75
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Recommend Dealer
Yes
Aug 21, 2024

Tufankjian Toyota of Braintree responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Sep 10, 2025

MPHINNEY75 responded

Curious if anyone is having the same problem with this dealership as I am. Purchased 2 cars from them in a 6 month span only to find out that the wheel and tire insurance I purchased for the almost 70k Grand Highlander doesn't cover the wheels on my car for cosmetic damage. I also purchased the additional cosmetic add on policy as well. Turns out that policy does not cover my "special wheels" even though my window sticker said I had alloy wheels. Insurance policy clearly states that alloy wheels are covered. It has been over 60 days since they last contacted me and the answer was they will take care of 1 more and that is it

August 05, 2024

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Please accept our many thanks and sincere appreciation to the Toyota of Braintree team. Eric Francke, Ed Hayes, and Lenny Shaul provided a seamless purchase experience noted for expediency, honesty, and r More

by Jawsh
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Recommend Dealer
Yes

Other Employees Tagged: Ed Hayes, Lenny Shaul

Aug 21, 2024

Tufankjian Toyota of Braintree responded

Thanks again Josh! Congrats on the car!

July 26, 2024

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This is my fourth vehicle from these guys and they never disappoint from beginning to end. Everything was smooth as glass.. They are not the typical car dealership from the beginning to the end and after th More

by gary.linscott
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Recommend Dealer
Yes
Aug 01, 2024

Tufankjian Toyota of Braintree responded

Thanks again Gary! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Toyota of Braintree. We wish you safe travels in your new Toyota and look forward to seeing you again soon!

June 29, 2024

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Eric was quick to book me a sales appointment on short notice. Hamed was very knowledgeable about my new ride. Phil was extremely helpful in putting together my financing package. The only drawback was th More

by Csalani
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Recommend Dealer
Yes

Other Employees Tagged: Phil Scott, Hamed Abusabiha

Jul 11, 2024

Tufankjian Toyota of Braintree responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer.. Sorry it took so long-- but that was a national issue with the company that handles the logistics for 15,000 dealers across the country.

June 29, 2024

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Great experience, very transparent throughout the process and left feeling confident in our purchase. Would definitely work with again. More

by Bbain
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega, Joey Foy, Viet Vu , Idalia Flores, Bob Keough

Jul 11, 2024

Tufankjian Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2024

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I cannot say enough good things! From the sales dept to the finance dept, and the mechanics dept that has continued to work on my car, I have been met with outstanding customer servi More

by Mbain0788
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Recommend Dealer
Yes

Other Employees Tagged: Viet Vu, Lenny Shaul, Phil Scott , Idalia Flores, Bob Keough

Jun 29, 2024

Tufankjian Toyota of Braintree responded

Thank you for the high marks we appreciate you.

June 29, 2024

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The team at Toyota of Braintree is always the best! They always have an answer for my questions and are honest and friendly! I’ll never shop anywhere else! More

by Kybain
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega, Joey Foy, Viet Vu, Lenny Shaul, Phil Scott , Idalia Flores, Bob Keough

Jul 11, 2024

Tufankjian Toyota of Braintree responded

It's great to hear that our sales person was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

June 14, 2024

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The dealership was well maintained and the staff that assisted us were very helpful and patient (which really made all the difference in the car buying process for us). More

by katie.grenon96
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Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel, Ed Hayes

Jun 15, 2024

Tufankjian Toyota of Braintree responded

We're happy to hear it went well and truly appreciate your feedback Katie !Thank you for sharing your experience with us!

June 03, 2024

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Hamed was attentive and listened to my preference for the vehicle I had chosen. He had reviewed the 4Runner and all options with me in a professional manner. Sunny was very pleasant to work with and also p More

by Dflynn34
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Recommend Dealer
Yes
Jun 08, 2024

Tufankjian Toyota of Braintree responded

Here at Toyota of Braintree, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Hamed and our staff, and it was a pleasure having you at the dealership. We appreciate your review!

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