Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 12

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
224 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 1 mo

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

4.8

224 Reviews

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224 Reviews of Eric Garcia

March 19, 2026

Dealership Rating
Employee Rating

The staff was friendly and helpful. The price for a cabin air filter is outrageous when I can buy one from an auto part store for $40 and you guys charged over $100 for it. I would unde More

by SQUEAKS983
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Mar 27, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re glad to hear our team was friendly and helpful during your visit. We also appreciate your candid input regarding pricing. We understand your concerns, and we strive to provide value through the use of genuine Hyundai parts, expert installation, and ensuring everything is completed to manufacturer standards. That said, your feedback is important and helps us continue evaluating how we deliver both quality and value. We truly appreciate your support and look forward to assisting you again in the future!

March 19, 2026

Dealership Rating
Employee Rating

Always great service. .and I really think the service manager does a great job Excellent staff in service More

by JIBRISTOL
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Mar 19, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs. We’re delighted to hear you consistently receive great service and that our service manager and team continue to make a strong impression. We truly appreciate your support and look forward to assisting you again in the future!

March 18, 2026

Dealership Rating
Employee Rating

Eric listened carefully to my concerns. He made sure to have the technician address all of the issues that I had mentioned. My vehicle was also returned to me washed and clean. More

by Emunksgard
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Mar 30, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs. We’re glad to hear Eric took the time to address your concerns thoroughly and ensured your vehicle was returned clean and well cared for. We appreciate your trust and look forward to serving you again!

March 17, 2026

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Employee Rating

They got me in quickly. ERIC was very professional and informed me of the timeline for the service to be completed. He called me as soon as it was done retrieve my vehicle n More

by PREPPYFL80
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Mar 18, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs. We’re delighted to hear Eric provided professional, timely communication and made your service experience smooth and hassle-free. We truly appreciate your support and look forward to assisting you again in the future.

March 15, 2026

Dealership Rating
Employee Rating

Easy appointment scheduled, ready for me and my car when i arrived, service took the estimated time-all good More

by northmain
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We’re glad your service appointment at Hyundai of Palm Springs was easy to schedule and that everything was ready for you when you arrived. It’s great to hear Eric Garcia helped make the visit smooth and that the service was completed within the expected time. We appreciate you choosing our team and look forward to assisting you again!

March 14, 2026

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Employee Rating

Excellent service performed by knowledgeable, friendly staff. I go out of my way to service my Ioniq 5 here. More

by fgranum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Walters

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for the great feedback. We’re glad to hear our knowledgeable and friendly team provided excellent service for your Ioniq 5. It means a lot that you go out of your way to visit Hyundai of Palm Springs for your vehicle service, and we truly appreciate your trust and support. We look forward to assisting you again in the future!

March 13, 2026

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Employee Rating

They were doing recall work so nothing wrong there but I asked if they could check the A/C relays and he said they could not and would have to do an entire A/C service with a starting charge of $280 for dye More

by kings4life
Recommend Dealer
No

Other Employees Tagged: Eric Garcia

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback, Chris. At Hyundai of Palm Springs, our service team aims to provide accurate diagnostics and recommendations so customers can make informed decisions about their vehicle maintenance and repairs. In some cases, certain inspections require a broader diagnostic process to properly evaluate the system, but we understand how that can feel frustrating if you were hoping for a more limited check. We appreciate you bringing this to our attention and remain committed to improving communication and transparency in our Hyundai service experience. Please feel free to reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com, at your earliest convenience.

March 13, 2026

Dealership Rating
Employee Rating

This dealership is so Amazing that I travel from Vista to have my car serviced! More

by BOBBIEHAPP
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for the wonderful feedback. It truly means a lot to know you travel all the way from Vista to have your vehicle serviced with us at Hyundai of Palm Springs. Our team works hard to provide service that’s worth the trip, and we sincerely appreciate your loyalty and trust. We look forward to taking care of you and your vehicle again in the future!

March 13, 2026

Dealership Rating
Employee Rating

Cindy was great and worked with me on getting the most important things done and let me know what I could get done at a later time. More

by Nemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for the kind feedback. We’re glad to hear Cindy took great care of you and helped prioritize the most important services while keeping you informed about what could be handled at a later time. Our team at Hyundai of Palm Springs is always here to help you keep your vehicle running at its best, and we appreciate you choosing us for your service!

March 13, 2026

Dealership Rating
Employee Rating

I always receive excellent service from Eric Garcia my service advisor. He’s honest, friendly and informative of what’s going on with my car. My car is always done in a timely manner and I trust him compl More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judith

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for the wonderful review! We’re glad to hear Eric Garcia continues to provide honest, friendly, and informative service while keeping your vehicle ready on time. It’s great to know our team at Hyundai of Palm Springs has earned your trust, and we truly appreciate your recommendations to friends and family.

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