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Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 12

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
362 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 6 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.8

362 Reviews

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362 Reviews of Eric Garcia

June 24, 2026

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Employee Rating

Service was great. In addition to the reason I brought the car in for, they found two safety recalls and applied them. More

by mtunneytrainer2002
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Recommend Dealer
Yes
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Jun 24, 2026

Hyundai of Palm Springs responded

We’re delighted that Eric and our service team not only resolved your Hyundai Santa Fe’s original concern but also took care of those safety recalls. Making sure your vehicle is safe and reliable in one visit is important to us. Please reach out anytime we can assist again.

June 24, 2026

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Eric is a genuine true consummate professional in every facet of his position as exemplified by his commitment to service excellence! More

by PALMASRIDGE1138
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

Hyundai of Palm Springs responded

Thank you for highlighting Eric’s dedication and professionalism. We appreciate you entrusting us with your Hyundai IONIQ 5 service and look forward to serving you again.

June 23, 2026

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It is usually less than a 3 hour wait time when I bring my car in for service .i like that they always wash the car before you drive it home More

by drhover3063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Haas, Josh Chaffin, Cindy Rivas

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Jun 23, 2026

Hyundai of Palm Springs responded

It’s wonderful to know your Hyundai IONIQ 6 is ready in under three hours, and that our wash leaves it spotless at pickup. Thank you for sharing your experience, we look forward to helping with your next service.

June 21, 2026

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Employee Rating

Didn't resolproblens. Poor communications about time for pick up. never got a call about car being ready even after leaving a message late in the day. i just showed up a l More

by J.SOULLIERE
Recommend Dealer
No

Other Employees Tagged: Eric Garcia

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Jun 22, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We understand how frustrating it is when concerns are not resolved and communication does not meet expectations. We sincerely apologize for the lack of follow-up regarding your vehicle's status and for the inconvenience caused by the incomplete diagnosis and unresolved issue. Providing timely communication and effective service is important to us, and we regret that we fell short during your visit. Please reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com so we can learn more about your experience and work toward a resolution.

June 21, 2026

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Employee Rating

Always curtious and professional. I can always trust and relie on their services performed on my vehicle. More

by KLEMENTINA5MUSIC
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jun 22, 2026

Hyundai of Palm Springs responded

Thank you for your kind review. We're delighted to hear that you consistently find our Hyundai of Palm Springs service team courteous and professional. Earning your trust and confidence is the highest compliment we can receive. We appreciate your loyalty and look forward to continuing to care for your vehicle in the future.

June 21, 2026

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Eric Garcia kept me updated on my vehicle's service status and provided clear explanations. Excellence More

by VKC42K
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jun 21, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear Eric kept you updated on your Hyundai Santa Fe service and clarified every step. We appreciate you sharing your experience and the five star review.

June 21, 2026

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Always very professional and organized. Very polite and making sure you get what you need. Efficient customer service. More

by kstrukoff99
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jun 21, 2026

Hyundai of Palm Springs responded

We’re glad you found our service for your Hyundai Santa Fe professional, organized, and polite. Eric and the team appreciate your recognition of our efficient customer care and look forward to assisting you again.

June 21, 2026

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Very courteous, professional, they informed me of everything they were doing, informed me of a recall I was not aware of, they were mindful of my time. More

by POOHGAL1956
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jun 21, 2026

Hyundai of Palm Springs responded

It’s great to know our team provided clear updates and respectful service on your Hyundai Tucson while informing you about the recall. We’re pleased we could keep things moving and appreciate your kind feedback. We look forward to welcoming you back.

June 21, 2026

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Employee Rating

The staff is well trained and the facility is set up properly and clean I will return More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

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Jun 21, 2026

Hyundai of Palm Springs responded

Thank you for recognizing our team’s training and clean facility. We’re glad to know you plan to return for your Hyundai Sonata service. We look forward to welcoming you back soon.

June 20, 2026

Dealership Rating
Employee Rating

Hyundai of Palm Springs has serviced our vehicles for 18 years along with our Cadillac. We trust the service department lead by George and his team members. We mostly work with Eric Garcia. However, on occa More

by SABO539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Print
Jun 20, 2026

Hyundai of Palm Springs responded

It’s wonderful to know that our service department has earned your trust over the past 18 years for both your Hyundai and Cadillac. We’re pleased that George and Eric have provided consistently excellent care for your vehicles. Thank you for your continued loyalty and kind words.

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