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Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 11

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
362 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 6 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.8

362 Reviews

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362 Reviews of Eric Garcia

July 01, 2026

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Employee Rating

I was so impressed this week with the warranty service they performed Although it took a few hours I left very satisfied More

by drhover3063
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jul 01, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear our warranty work on your IONIQ 6 left you impressed. Thank you for your patience during the few hours it took and for trusting us with your vehicle. We look forward to helping you again.

June 30, 2026

Dealership Rating
Employee Rating

Always professional, friendly and do as they say. Thank you your excellent service with a smile More

by drogers2828
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jedadiah Wallbrecht

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Jun 30, 2026

Hyundai of Palm Springs responded

Thank you for highlighting the friendly, professional care your Hyundai Santa Fe received. We’re glad our team delivered on every promise and made your visit pleasant. We appreciate you trusting us with your service needs.

June 30, 2026

Dealership Rating
Employee Rating

Great coffee and nice waiting area. Eric answered my questions and kept me updated on when my Tucson would be ready. More

by SEEJOHN
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jun 30, 2026

Hyundai of Palm Springs responded

Delighted to hear you enjoyed the coffee and comfortable waiting area. Eric is pleased he could answer your questions and keep you updated on your Hyundai Tucson’s service progress. Thanks for choosing us for your maintenance.

June 29, 2026

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Employee Rating

Eric was very helpful and kind. I appreciate being kept informed as to how things were progressing. More

by CAROLEE.HEYNEN
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jun 29, 2026

Hyundai of Palm Springs responded

Thank you for highlighting Eric’s attentive support during your Hyundai service. We’re pleased that you felt informed every step of the way. We look forward to assisting you again in the future.

June 27, 2026

Dealership Rating
Employee Rating

I worked with Service Writer, Eric Garcia yesterday and I was really impressed. He explained everything thoroughly and was not condescending. It’s not always the case when you’re working with other dealers More

by Daveescobar2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jun 28, 2026

Hyundai of Palm Springs responded

It’s great to hear Eric took the time to explain everything clearly and professionally while servicing your Hyundai Tucson. Your kind words about his attentiveness mean a lot to our service team. Thank you for entrusting your vehicle to us.

June 26, 2026

Dealership Rating
Employee Rating

Always attentive to my requests. Always communicates options and recommendations. Eric explains what they are doing to the vehicle and is good at estimating how long it will take to More

by PEREZJAIME70
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jun 26, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear that Eric stayed on top of your requests and clearly outlined repair options and timelines for your Hyundai Palisade. We appreciate you pointing out his clear communication throughout the service. We look forward to assisting you again at your next visit.

June 26, 2026

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Employee Rating

Service of my car was provided efficiently, and Eric was courteous and professional. Thank you. More

by wleviton
Recommend Dealer
Yes
Print
Jun 28, 2026

Hyundai of Palm Springs responded

We are very happy to have provided you with such a positive experience! We sincerely value your business here at Hyundai of Palm Springs and look forward to your next visit.

June 25, 2026

Dealership Rating
Employee Rating

Eric did a great job explaining the issue and kept us in the loop up to the time it was ready to be delivered. More

by josefkw
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jun 26, 2026

Hyundai of Palm Springs responded

It’s great to hear that Eric clearly explained the issue and kept you updated until your Hyundai Sonata was ready. We look forward to assisting you with any future service needs.

June 25, 2026

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Employee Rating

Good communication. All car issues fixed. Convenient appointment time and great waiting area. Thanks for the service. More

by New Elantra Guy
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jun 26, 2026

Hyundai of Palm Springs responded

It’s great to hear our communication and service met your expectations for your Hyundai. We’re glad the appointment time and waiting area worked well for you, and we appreciate Eric’s efforts in taking care of everything.

June 25, 2026

Dealership Rating
Employee Rating

I think all the people that work at Hyundai have such good customer service etiquette. More

by SANORT0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Print
Jun 25, 2026

Hyundai of Palm Springs responded

We appreciate you recognizing the courteous service from our team. We’ll share your kind words with Eric, Josh, and Cindy. Please let us know if you need anything for your Tucson.

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