Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 6

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
362 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 6 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.8

362 Reviews

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362 Reviews of Eric Garcia

July 30, 2026

Dealership Rating
Employee Rating

Very helpful with my many questions They have amazing customer service and Service cashier Your service cashier has amazing customer service care More

by aleymaciassantana96
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 30, 2026

Hyundai of Palm Springs responded

Fantastic to hear that Eric, our service cashier, and the rest of the team could guide you through your Toyota Tacoma service and answer all your questions. We’re pleased the process was smooth and supportive. Thank you for leaving such a positive review.

July 29, 2026

Dealership Rating
Employee Rating

Very knowledgeable and friendly. Best auto service in the valley. I'm on my 3rd Hyundai. Love Hyundai of palm springs ?? More

by smurphy5120
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 29, 2026

Hyundai of Palm Springs responded

It’s terrific to hear our team’s expertise and friendly service made a difference. Eric is grateful for your loyalty as a third-time Hyundai owner and glad to keep your Elantra running at its best. Thank you for trusting us again.

July 28, 2026

Dealership Rating
Employee Rating

They took care of my problem quickly and efficiently It's nice to have a regular service rep who knows you. More

by mcdowelldean26
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 28, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience. We’re glad Eric handled your Sonata’s concern with speed and care, and that having a familiar service advisor adds convenience. We appreciate the opportunity to support your vehicle maintenance and look forward to serving you again.

July 27, 2026

Dealership Rating
Employee Rating

They apparently don't wash cars anymore. I guess I get that, but they didn't refill the windshield washer tank either. The price goes up but the service details go down. More

by Dposton01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 30, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to share your feedback. We understand your disappointment regarding the discontinuation of vehicle washes and the windshield washer fluid not being refilled during your visit. We strive to provide a positive service experience and would appreciate the opportunity to learn more about your concerns.

July 25, 2026

Dealership Rating
Employee Rating

I gave it a 3 because I combined two service visits. The first was a train wreck on the customer service front - so bad that I spoke to management. The second was very nice because my service rep had cl More

by Drosswill
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 28, 2026

Hyundai of Palm Springs responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 24, 2026

Dealership Rating
Employee Rating

I have been very pleased with everyone I have encountered at this dealership. Customer service is excellent, dealership is clean and water and coffee available for everyone More

by cbsatter
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 24, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience. We’re happy our team provided excellent customer service and kept a clean facility with refreshments on hand. We appreciate you trusting us with your Hyundai Palisade service.

July 23, 2026

Dealership Rating
Employee Rating

Always excellent for anything I have needed in the last 11 years I have lived here More

by RAIALEN
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 23, 2026

Hyundai of Palm Springs responded

Thank you for relying on us for your Hyundai Tucson service needs over the past 11 years. We appreciate your continued loyalty and will share your kind words with Eric.

July 23, 2026

Dealership Rating
Employee Rating

I had an excellent experience with Eric. He's always professional, knowledgeable, friendly, and very helpful throughout the entire process. He took the time to answer all of my questions and More

by nono14344
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 23, 2026

Hyundai of Palm Springs responded

We’re delighted Eric could provide such professional, knowledgeable, and friendly service. Thank you for trusting us with your Hyundai Palisade and for recommending our team. We look forward to assisting you again.

July 23, 2026

Dealership Rating
Employee Rating

Wonderful staff and great service! Everything was done in a timely manner, I am very pleased with the professionalism and the care I received More

by CAROLHAYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Hildre

Jul 23, 2026

Hyundai of Palm Springs responded

Thank you for letting us know our team delivered prompt, professional care for your Hyundai Palisade. We’re delighted the service met your expectations. Your five-star rating means a lot, and we look forward to serving you again.

July 22, 2026

Dealership Rating
Employee Rating

Excellent professional attention and a clear explanation from Eric on what service was being provided and some things to look for in the future, such as worn tires. More

by MICHAELGENNET
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 22, 2026

Hyundai of Palm Springs responded

It’s great to hear Eric’s clear guidance and professional care during your Hyundai Sonata Hybrid service. We’re glad the tire wear recommendations were helpful and that you felt well informed. Thank you for the five-star rating, and we look forward to helping you again.

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