Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 5

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
362 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 6 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.8

362 Reviews

Write a Review

362 Reviews of Eric Garcia

September 25, 2026

Dealership Rating
Employee Rating

Eric was very professional and thorough with the explanation of the service needed due to the engine warning light. I appreciate his excellent customer service. Thank you More

by kkmacleancoleman
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Print
Sep 25, 2026

Hyundai of Palm Springs responded

Your remarks about Eric’s thorough explanation of the engine warning light issue mean a great deal to our service team. We’re pleased we could address that concern thoroughly during the service on your Hyundai Sonata.

September 25, 2026

Dealership Rating
Employee Rating

Nobody matches Hyundai excellent service, in the service department all the mechanics, technicians and staff are the best Kudos to all including the sales department. More

by manael377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Haas, Josh Chaffin, Cindy Rivas

Print
Sep 25, 2026

Hyundai of Palm Springs responded

Knowing that our mechanics, technicians, and staff provided outstanding service for your Elantra is truly rewarding. Hearing your kudos to both our service and sales teams means a lot to us.

September 25, 2026

Dealership Rating
Employee Rating

It is the only place in Palm springs and the only service advisor I trust More

by joe197jr
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Print
Sep 25, 2026

Hyundai of Palm Springs responded

Knowing that you trust Eric and our service department in Palm Springs with your Sonata Hybrid means a great deal to our team. Thank you for the five-star rating and for making us your only choice.

September 24, 2026

Dealership Rating
Employee Rating

We always ask for Eric. He has given us excellent service. He answers any concerns More

by joycerstarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 24, 2026

Hyundai of Palm Springs responded

Your note about always requesting Eric underscores how much we value attentive support. Knowing that he provided excellent service and answered all your concerns means a lot to our service team. Thank you for trusting Eric with service on your Hyundai Sonata.

August 28, 2026

Dealership Rating
Employee Rating

First class treatment from the moment I walked in the door. Lovely waiting area with cappucino and a quiet, clean and cozy environment. Eric Garcia was a very helpful service manager who I felt I cou More

by wolfnordlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin , Josh

Print
Aug 28, 2026

Hyundai of Palm Springs responded

Your mention of our cozy waiting area and cappuccino service highlights how we aim to make every visit comfortable. Our team is pleased we could locate and install the 12-volt battery for your Hyundai Sonata Plug-In Hybrid and complete the recall check. Knowing you felt you could trust Eric’s guidance and plan to return for your next Sonata means a lot to us.

August 13, 2026

Dealership Rating
Employee Rating

Wasted a lot of my time forgot about my car being there I’ll never go back More

by Mikevergara81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 18, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We sincerely apologize for the frustration and for the time you spent waiting on updates about your vehicle. During our recent transition to a new system, it appears there may have been a breakdown in communication, but that does not excuse your experience. Please contact George Nassar, Service Director, at gnassar@indigoautogroup.com so we can learn more and address your concerns directly.

August 09, 2026

Dealership Rating
Employee Rating

Staff is friendly, courteous and professional. They were thorough and clear in explaining work to be performed and completed More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 09, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 02, 2026

Dealership Rating
Employee Rating

The agency has been the sole provider of service and repairs to my Equus since I bought it nine years ago when it was three years old. More

by SantaJonathanRich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

Print
Aug 03, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hyundai of Palm Springs are glad to have you as a customer.

July 31, 2026

Dealership Rating
Employee Rating

Eric is hard working and doing a great job in this busy dealership Eric is awesome and reliable More

by NICOLE7292
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Print
Jul 31, 2026

Hyundai of Palm Springs responded

Thank you for highlighting Eric’s hard work and reliability during your recent Toyota service visit. We’re glad he provided attentive support in such a busy setting. We appreciate your kind words and look forward to serving you again.

July 31, 2026

Dealership Rating
Employee Rating

Amazing job from beginning to end And big thanks for the technician so always get it done in time More

by NICOLE7292
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Print
Jul 31, 2026

Hyundai of Palm Springs responded

It’s great to hear our technician kept your Toyota Tacoma service punctual from start to finish. We appreciate your kind words and look forward to assisting you again.

1
...
4
5
6
...
37

Dealership Inventory (240 Vehicles)

new 2026 Hyundai Tucson car, priced at $38,449
2026 Hyundai Tucson
new
Ecotronic Gray exterior
Unknown
Front-wheel Drive
$38,449
View Details
new 2026 Hyundai Palisade car, priced at $40,966
2026 Hyundai Palisade
new
Ecotronic Gray Pearl exterior
Automatic
All-wheel Drive
$40,966
View Details
new 2026 Hyundai TUCSON Plug-In Hybrid car, priced at $45,884
2026 Hyundai TUCSON Plug-In Hybrid
new
Ecotronic Gray exterior
Automatic
All-wheel Drive
$45,884
View Details
2026 Hyundai Santa Fe
new
Serenity White exterior
Unknown
All-wheel Drive
$42,442
View Details
new 2027 Hyundai Palisade Hybrid car, priced at $61,359
2027 Hyundai Palisade Hybrid
new
Robust Emerald Pearl exterior
Automatic
All-wheel Drive
$61,359
View Details
new 2027 Hyundai Palisade Hybrid car, priced at $61,459
2027 Hyundai Palisade Hybrid
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
$61,459
View Details
View All Inventory