Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 5

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
313 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 2 mos

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

4.8

313 Reviews

Write a Review

313 Reviews of Eric Garcia

July 06, 2026

Dealership Rating
Employee Rating

I drive 45 miles just to have my car services done at Palms Spring Hyundai. I have never ever had a bad service in the 8 years I’ve been going here. Josh and Eric are the absolute best. More

by Dshipley104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

Jul 06, 2026

Hyundai of Palm Springs responded

We’re grateful you drive 45 miles for service on your Hyundai Venue. It’s wonderful to hear Josh and Eric have provided excellent care over the past eight years. We appreciate your loyalty and look forward to your next visit.

July 04, 2026

Dealership Rating
Employee Rating

Promised a call before they did anything. Got a call to pick up car and already had charges before being talked to about it More

by Lukenield
Recommend Dealer
No

Other Employees Tagged: Eric Garcia

Jul 23, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We're sorry to hear we did not meet your expectations regarding communication before completing the work on your vehicle. At Hyundai of Palm Springs, we strive to keep our customers informed and obtain approval before performing additional services. We'd appreciate the opportunity to learn more about your experience. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com, at your convenience so we can address your concerns.

July 03, 2026

Dealership Rating
Employee Rating

Friendly, easy and honest A wonderful group of people who offer great service and make you feel valued. More

by CARLJANKECH
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 04, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience with our service team for your Hyundai Genesis. Eric will be delighted to learn you found our approach friendly, honest, and straightforward. We appreciate you letting us know how valued you felt.

July 03, 2026

Dealership Rating
Employee Rating

Always pleasant, always helpful, and they earned my trust a long time ago. Always feel taken care of there. More

by CARLJANKECH
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 04, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear that our team has consistently delivered friendly and attentive service. Eric and our service crew truly appreciate the trust you’ve placed in us with your Hyundai Genesis. Thank you for letting us take care of you.

July 03, 2026

Dealership Rating
Employee Rating

The service department is the best I have ever dealt with & I have had many cars. They are efficient & knowledgeable, but more importantly they are caring, kind & take time with each customer & always polit More

by SKANDI79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar, Gary Haas

Jul 03, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear our service department treated you with efficiency, knowledge, and genuine care. We’re glad your Hyundai Tucson received the attentive, polite support you appreciated, even when situations got challenging. Thank you for trusting us to care for your vehicle.

July 02, 2026

Dealership Rating
Employee Rating

I was super disappointed with the way me and my family were treated. The process felt very much on their time and convenience rather than considering the customer's time and feelings. No empathy or unders More

by Emiliano Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 09, 2026

Hyundai of Palm Springs responded

Thank you, Emiliano, for taking the time to share your feedback. We're sorry to hear your recent service experience did not meet your expectations. At Hyundai of Palm Springs, we strive to provide attentive communication and exceptional customer care, and it's disappointing to learn we fell short. We'd appreciate the opportunity to learn more about your visit and address your concerns. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com, at your convenience so we can work toward a resolution.

July 02, 2026

Dealership Rating
Employee Rating

As usual, my experience at PS Hyundai was flawless, from Cindy Rivas to the service department and the comfortable waiting room. More

by sfhank3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Jul 02, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear that Cindy and our service team made your Kona’s appointment smooth and that you found the waiting area welcoming. Thank you for trusting us with your vehicle again.

July 02, 2026

Dealership Rating
Employee Rating

Josh was awesome! All things needed were done to satisfaction. Car came out nice and clean and running great! Thanks so much! More

by susansgrosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Jul 02, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback, and we’re glad Josh delivered outstanding care. It’s wonderful to know your Hyundai Genesis came back clean and is running great. Please reach out if we can assist you again in the future.

July 02, 2026

Dealership Rating
Employee Rating

They were professional, quick, came and explained what was going on with the car, asked before just replacing something and friendly. More

by kerryjanecka
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 02, 2026

Hyundai of Palm Springs responded

Thank you for sharing that our team was professional, friendly, and efficient during your Hyundai service. We’re pleased the clear explanations and approval requests before any repairs helped everything go smoothly.

July 01, 2026

Dealership Rating
Employee Rating

Was very easy to do business with this dealer very precise at every aspect of the visit there More

by mondaz2016
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 01, 2026

Hyundai of Palm Springs responded

Thank you for the perfect rating. Eric and our service team are glad your Hyundai Sonata Hybrid service visit was precise and easy. We look forward to assisting you again.

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