Eric Gates | Page 56

Great Experience Friendly, no-pressure, knowledgable Bought a new car and they listened to what we wanted and needed for a car and our budget. Would buy from there Friendly, no-pressure, knowledgable Bought a new car and they listened to what we wanted and needed for a car and our budget. Would buy from there again. More

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No pressure just friendly service Just leased my second F-150 with Columbia Ford. This was one of the best experiences I’ve ever had either leasing or buying a vehicle. From the time m Just leased my second F-150 with Columbia Ford. This was one of the best experiences I’ve ever had either leasing or buying a vehicle. From the time my wife and I were greeted upon entering the dealership through the completion of all the paperwork Columbia Ford has been top notch. Our salesman Steve Murphy was fabulous he listened to what we were looking for and never tried to push us in a different direction and ultimately came through with the right deal on the truck we were interested in. Eric Gates did our closeout paperwork quickly and never push us to take the typical last minute closing items as a courtesy he made us aware of our options at closing but that was it when we showed no interest in adding additional cost to the deal. I have bought over 6 New Fords since the last time I purchased a vehicle from Columbia Ford and I can honestly say they treat their customers better than most of the dealerships in Eastern Connecticut and hold a good inventory of vehicle choices. I currently plan to keep my business with Columbia Ford for my next Ford whenever that may be. More

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Good Deal I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I first got there I wasn't quite sure what I wanted. My salesman Matt Milici was very professional putting up with my indecisiveness. Anyway I walked out of there with a great deal and I'm very happy with the truck. After a week I found a problem with the truck. I went back to the dealership today and talked to Matt and Chris Ledoux. They are going to fix the problem for me! This is the way it should be. Not forget about you after the sale. My wife will be looking to replace her vehicle in the fall. It's a little bit of a trip but we .will be back thanks! Bob Teslof More

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Enjoyable car buying I was looking for a specialized used vehicle. I shopped every dealer in a 100 mile radius. Steve Murphy is the only sales person that followed through I was looking for a specialized used vehicle. I shopped every dealer in a 100 mile radius. Steve Murphy is the only sales person that followed through and found what I wanted. More

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The dealership of the future, today! This is my 4th purchase from Columbia Ford. Salesman Aaron Guilbeault, all 4 from the same salesman is a big deal, not an easy task. I've always been This is my 4th purchase from Columbia Ford. Salesman Aaron Guilbeault, all 4 from the same salesman is a big deal, not an easy task. I've always been treated with respect, everyone is very friendly and outgoing. Very relaxed atmosphere, no pressure to buy, knowledgeable staff, just really good people in general. I actually think of them as friends, I've dealt with a lot of dealers because I love to buy cars, this place feels like I'm hanging out with my friends. I can't say enough good things about Columbia Ford. Special Thanks to Aaron, great job as usual, I wouldn't expect anything less from you, you are a fine young man. Recently met Eric Gates, again, great customer service, professionalism and someone who is down to earth. A great asset to the company. I have a few other friends here and I don't want to leave them out..."Ginger Rogers" (Matt Milici) "The Honey Badger" Dale Thomspson, all you guys are a great team, don't lose that! Thanks! Russ Roberts More

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Excellent Experience Went to their online invetory and found the vehicle I was interested in purchasing. Scheduled a test drive when it was most convenient for me and I di Went to their online invetory and found the vehicle I was interested in purchasing. Scheduled a test drive when it was most convenient for me and I did not feel pressured to purchase the vehicle right then and there. Entire experience from start to finish was excellent. I do NOT regret doing business with them More

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Quick Great Service Walked in the door, looking to buy my first vehicle and was not pressured at all, comfortable experience from the start. Sales staff was helpful, k Walked in the door, looking to buy my first vehicle and was not pressured at all, comfortable experience from the start. Sales staff was helpful, knowledgeable and relaxed. Was quickly shown what I was looking for and went over the vehicle with staff completely. After deciding the vehicle for me salesman made it his mission to get me on the road, less than 24 hours later driving my new vehicle. They took care of me. More

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They give you their absolute best deal the first time around John was a great dealer. I am 20 years old and I went to Columbia Ford looking to buy my first car. I was originally overwhelmed by the process becaus John was a great dealer. I am 20 years old and I went to Columbia Ford looking to buy my first car. I was originally overwhelmed by the process because I just moved out of my parents house and the idea of spending every penny I had saved since I was 16 was daunting to say the least. My parents came with me to help because I don't really know much about cars. The days before I went to Columbia ford I had gone to other dealerships but I just didn't feel 100% comfortable and taken care of at any of them (honestly I was met with a lot of dealers who spoke down to me as if I was in infant). John Senick at Columbia Ford was nothing like that. He made me feel comfortable and well informed but also treated me with respect and acknowledged that I was the one ultimately making the decision. Not only that but John really did his very best to get me the best deal on a great car. He came back to me with an offer that was far better than any expectations I could have had and I simply couldn't refuse. He was great about working around my work schedule when coming to pick up the car. When dealing with the paperwork and finances Eric Gates was also very friendly and down to earth. I couldn't be happier with my 2011 Hyundai Elantra. In all I had a wonderful experience at Columbia Ford and I would encourage anyone to request John Senick when buying their next car. You won't be disappointed! More

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New cae John Senick.. Great guy, honest, easy and quick. Not a typical car sales person. Very friendly and authentic. Best price in state. Make sure you ask f John Senick.. Great guy, honest, easy and quick. Not a typical car sales person. Very friendly and authentic. Best price in state. Make sure you ask for John More

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used car purchase I am very impressed with Tony Mauro . He treaded me like a real person and was down to earth not like most car salesmen . I would recommend this deale I am very impressed with Tony Mauro . He treaded me like a real person and was down to earth not like most car salesmen . I would recommend this dealership and Tony to all my friends . It is a pleasure not to be forced into something you do not want to buy . They gave me a great deal and with no pressure . Thank you very much for the great experience and great truck . Harry More

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