Eric Gates | Page 56

Great customer service Everyone went out of their way to make sure I was a happy customer. Steve even went to the UHaul dealer with an Explorer to discuss different hitch o Everyone went out of their way to make sure I was a happy customer. Steve even went to the UHaul dealer with an Explorer to discuss different hitch options for me. Jimmie worked with me for a good trade-in and Eric spent extra time going over all of the warranty options. All of my questions and concerns were taken care of. I would highly recommend this dealership to anyone. More

Print

Fabulous, Easy, Friendly I could not be happier with how the transaction went, ot my purchase. The process was fast but thorough. Everyone I encountered was pleasant to deal I could not be happier with how the transaction went, ot my purchase. The process was fast but thorough. Everyone I encountered was pleasant to deal with, and committed to making me happy. More

Print

Great experience! I have bought a few cars from Columbia and working with everyone here is great! Working with Matt Milici and Eric Gates is a great experience and Eric I have bought a few cars from Columbia and working with everyone here is great! Working with Matt Milici and Eric Gates is a great experience and Eric is a numbers magician! I will definetly go back when it's time for my next vehicle! More

Print

Smooth and easy. Steve Murphy was extremely helpful and very understanding every time I changed my mind. He worked very hard, and many hours to find me the perfect tru Steve Murphy was extremely helpful and very understanding every time I changed my mind. He worked very hard, and many hours to find me the perfect truck. He went above and beyond any other sales associate I have ever met. I wasn't a easy customer, and he was always right there to answer my questions with understanding of my needs. I could tell he actually cared,and wasn't just trying to sell me a truck. Highly recommend Steve for anyone looking for a Ford, or Kia vehicle. Eric Gates in finance was very friendly and explained all my options slowly so I could understand. No tricks or games. This is my second truck purchase from Columbia Ford, there were many other Ford dealers closer to me. Columbia Ford is worth the trip, even if your not close to them ! More

Print

2015 escape Getting my new escape was easy. Aaron was friendly and great to work with. He made sure I got the best deal possible on my new car. Getting my new escape was easy. Aaron was friendly and great to work with. He made sure I got the best deal possible on my new car. More

Print

Smooth new F250 purchase Mike Howard, Jimmie Bletsch and Eric Gates, the sales/finance team, were very easy to work with without hard sales tactics. They provided the facts an Mike Howard, Jimmie Bletsch and Eric Gates, the sales/finance team, were very easy to work with without hard sales tactics. They provided the facts and associated costs and reasonable trade-in offer which made the transaction very smooth and an enjoyable experience. More

Print

Awesome!!!! Thank you Anthony McCormack, Jimmie Bletsch, and Eric Gates. I truly enjoyed my experience at your dealership purchasing my new F150. I would highly r Thank you Anthony McCormack, Jimmie Bletsch, and Eric Gates. I truly enjoyed my experience at your dealership purchasing my new F150. I would highly recommend you guys to anyone I know you guys are AWESOME!!!! More

Print

Great Experience Friendly, no-pressure, knowledgable Bought a new car and they listened to what we wanted and needed for a car and our budget. Would buy from there Friendly, no-pressure, knowledgable Bought a new car and they listened to what we wanted and needed for a car and our budget. Would buy from there again. More

Print

No pressure just friendly service Just leased my second F-150 with Columbia Ford. This was one of the best experiences I’ve ever had either leasing or buying a vehicle. From the time m Just leased my second F-150 with Columbia Ford. This was one of the best experiences I’ve ever had either leasing or buying a vehicle. From the time my wife and I were greeted upon entering the dealership through the completion of all the paperwork Columbia Ford has been top notch. Our salesman Steve Murphy was fabulous he listened to what we were looking for and never tried to push us in a different direction and ultimately came through with the right deal on the truck we were interested in. Eric Gates did our closeout paperwork quickly and never push us to take the typical last minute closing items as a courtesy he made us aware of our options at closing but that was it when we showed no interest in adding additional cost to the deal. I have bought over 6 New Fords since the last time I purchased a vehicle from Columbia Ford and I can honestly say they treat their customers better than most of the dealerships in Eastern Connecticut and hold a good inventory of vehicle choices. I currently plan to keep my business with Columbia Ford for my next Ford whenever that may be. More

Print

Good Deal I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I first got there I wasn't quite sure what I wanted. My salesman Matt Milici was very professional putting up with my indecisiveness. Anyway I walked out of there with a great deal and I'm very happy with the truck. After a week I found a problem with the truck. I went back to the dealership today and talked to Matt and Chris Ledoux. They are going to fix the problem for me! This is the way it should be. Not forget about you after the sale. My wife will be looking to replace her vehicle in the fall. It's a little bit of a trip but we .will be back thanks! Bob Teslof More

Print