Eric Gates | Page 56

Smooth and easy. Steve Murphy was extremely helpful and very understanding every time I changed my mind. He worked very hard, and many hours to find me the perfect tru Steve Murphy was extremely helpful and very understanding every time I changed my mind. He worked very hard, and many hours to find me the perfect truck. He went above and beyond any other sales associate I have ever met. I wasn't a easy customer, and he was always right there to answer my questions with understanding of my needs. I could tell he actually cared,and wasn't just trying to sell me a truck. Highly recommend Steve for anyone looking for a Ford, or Kia vehicle. Eric Gates in finance was very friendly and explained all my options slowly so I could understand. No tricks or games. This is my second truck purchase from Columbia Ford, there were many other Ford dealers closer to me. Columbia Ford is worth the trip, even if your not close to them ! More

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2015 escape Getting my new escape was easy. Aaron was friendly and great to work with. He made sure I got the best deal possible on my new car. Getting my new escape was easy. Aaron was friendly and great to work with. He made sure I got the best deal possible on my new car. More

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Smooth new F250 purchase Mike Howard, Jimmie Bletsch and Eric Gates, the sales/finance team, were very easy to work with without hard sales tactics. They provided the facts an Mike Howard, Jimmie Bletsch and Eric Gates, the sales/finance team, were very easy to work with without hard sales tactics. They provided the facts and associated costs and reasonable trade-in offer which made the transaction very smooth and an enjoyable experience. More

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Awesome!!!! Thank you Anthony McCormack, Jimmie Bletsch, and Eric Gates. I truly enjoyed my experience at your dealership purchasing my new F150. I would highly r Thank you Anthony McCormack, Jimmie Bletsch, and Eric Gates. I truly enjoyed my experience at your dealership purchasing my new F150. I would highly recommend you guys to anyone I know you guys are AWESOME!!!! More

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Great Experience Friendly, no-pressure, knowledgable Bought a new car and they listened to what we wanted and needed for a car and our budget. Would buy from there Friendly, no-pressure, knowledgable Bought a new car and they listened to what we wanted and needed for a car and our budget. Would buy from there again. More

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No pressure just friendly service Just leased my second F-150 with Columbia Ford. This was one of the best experiences I’ve ever had either leasing or buying a vehicle. From the time m Just leased my second F-150 with Columbia Ford. This was one of the best experiences I’ve ever had either leasing or buying a vehicle. From the time my wife and I were greeted upon entering the dealership through the completion of all the paperwork Columbia Ford has been top notch. Our salesman Steve Murphy was fabulous he listened to what we were looking for and never tried to push us in a different direction and ultimately came through with the right deal on the truck we were interested in. Eric Gates did our closeout paperwork quickly and never push us to take the typical last minute closing items as a courtesy he made us aware of our options at closing but that was it when we showed no interest in adding additional cost to the deal. I have bought over 6 New Fords since the last time I purchased a vehicle from Columbia Ford and I can honestly say they treat their customers better than most of the dealerships in Eastern Connecticut and hold a good inventory of vehicle choices. I currently plan to keep my business with Columbia Ford for my next Ford whenever that may be. More

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Good Deal I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I first got there I wasn't quite sure what I wanted. My salesman Matt Milici was very professional putting up with my indecisiveness. Anyway I walked out of there with a great deal and I'm very happy with the truck. After a week I found a problem with the truck. I went back to the dealership today and talked to Matt and Chris Ledoux. They are going to fix the problem for me! This is the way it should be. Not forget about you after the sale. My wife will be looking to replace her vehicle in the fall. It's a little bit of a trip but we .will be back thanks! Bob Teslof More

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Enjoyable car buying I was looking for a specialized used vehicle. I shopped every dealer in a 100 mile radius. Steve Murphy is the only sales person that followed through I was looking for a specialized used vehicle. I shopped every dealer in a 100 mile radius. Steve Murphy is the only sales person that followed through and found what I wanted. More

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The dealership of the future, today! This is my 4th purchase from Columbia Ford. Salesman Aaron Guilbeault, all 4 from the same salesman is a big deal, not an easy task. I've always been This is my 4th purchase from Columbia Ford. Salesman Aaron Guilbeault, all 4 from the same salesman is a big deal, not an easy task. I've always been treated with respect, everyone is very friendly and outgoing. Very relaxed atmosphere, no pressure to buy, knowledgeable staff, just really good people in general. I actually think of them as friends, I've dealt with a lot of dealers because I love to buy cars, this place feels like I'm hanging out with my friends. I can't say enough good things about Columbia Ford. Special Thanks to Aaron, great job as usual, I wouldn't expect anything less from you, you are a fine young man. Recently met Eric Gates, again, great customer service, professionalism and someone who is down to earth. A great asset to the company. I have a few other friends here and I don't want to leave them out..."Ginger Rogers" (Matt Milici) "The Honey Badger" Dale Thomspson, all you guys are a great team, don't lose that! Thanks! Russ Roberts More

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Excellent Experience Went to their online invetory and found the vehicle I was interested in purchasing. Scheduled a test drive when it was most convenient for me and I di Went to their online invetory and found the vehicle I was interested in purchasing. Scheduled a test drive when it was most convenient for me and I did not feel pressured to purchase the vehicle right then and there. Entire experience from start to finish was excellent. I do NOT regret doing business with them More

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