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Eric Hargrove
Eric Hargrove | Page 5
Service Manager
Wolfchase Nissan
2956 North Germantown Road
Bartlett, TN 38133
96 Reviews
96 Reviews of Eric Hargrove
May 02, 2021
Great and friendly service. Fast and efficient. Will definitely always come back for service. I really appreciate the fact that I was in and out on a Saturday morning before work. definitely always come back for service. I really appreciate the fact that I was in and out on a Saturday morning before work. More
by WRIGHTKANNESHA
Verified Customer
April 29, 2021
This shop performed unneeded and expensive work on my Murano. The primary motive appears to be high dealership profits not customer service. This is why dealership shops are not trusted. Murano. The primary motive appears to be high dealership profits not customer service. This is why dealership shops are not trusted. More
by Dave
Other Employees Tagged: Michael Robinson
April 27, 2021
Absolutely horrible experience. They could not diagnose the main problem, and then charged me 1400 for work that didn’t need to be done and did not fix the problem. Service manager said they would make it the main problem, and then charged me 1400 for work that didn’t need to be done and did not fix the problem. Service manager said they would make it right, then quote me another $450 for a set of lift gate struts. This service department’s handling of repairs is grossly incompetent. They had an opportunity to keep me as a customer had they attempted to make the situation right. They now have a former customer who will never set foot in their business again, for service or any new car needs. More
by Spam
April 20, 2021
Not pleased with communication as to what was needed in try to problem diagnosed.. Was not informed that my 1st appt I would have to leave car. 2nd appt it took all day for 30 minute diagnostic test & tha try to problem diagnosed.. Was not informed that my 1st appt I would have to leave car. 2nd appt it took all day for 30 minute diagnostic test & that was after multiple call made by me. With a few hrs of my getting off of work More
by fredabrooks
Other Employees Tagged: Booker T Johnson, Cesar, Skyler
April 19, 2021
Always get friendly and fast service as soon as possible. I will recommend anybody who owns a nissan to use this particular location for their vehicle. I will recommend anybody who owns a nissan to use this particular location for their vehicle. More
by CHAKACODY1976
Other Employees Tagged: Hamilton Smith , Joe Daher, Chris Dresser, Ali Pirani, Michael Robinson, John Sadler, Oliver Turner, Chris Wainscott
April 15, 2021
Terrible experience. Took 5 days to do some warranty work. No communication. I had to make phone calls to the service manager and general manager to get my car back. Will not go back. work. No communication. I had to make phone calls to the service manager and general manager to get my car back. Will not go back. More
by MITCH24
Other Employees Tagged: Youmni Hamami , Diane Burch
April 15, 2021
paid $730.00 for a alternator for my Nissan Frontier when he should have put a new belt on my truck since it haven’t been change ever or called me and ask me. I then had to pay another $230 to have a drive b he should have put a new belt on my truck since it haven’t been change ever or called me and ask me. I then had to pay another $230 to have a drive belt put on my truck when it should have been put on with the alternator because he had to take off the one belt anyway. More
by MARKOLIVER38
April 12, 2021
Customer service was amazing. They are very courteous and informative. Mechanic was very knowledgeable when asked questions. Overall experience was awesome. Recommend to family and friends and informative. Mechanic was very knowledgeable when asked questions. Overall experience was awesome. Recommend to family and friends More
by Janis64boz
April 07, 2021
Came in at the end of the day and they were still able to get me in for service. In and out in a timely manner. Manager was very nice when I had a question about the service of my vehicle. get me in for service. In and out in a timely manner. Manager was very nice when I had a question about the service of my vehicle. More
by Elliott
Other Employees Tagged: Diane Burch
