Eric Koenigsberg | Page 5

This was my 3 purchase of a new Mercedes from RBM of Atlanta. Each time I've worked with Eric and was extremely pleased with his focus on going over the purchase of my new E550. He explained all the o Atlanta. Each time I've worked with Eric and was extremely pleased with his focus on going over the purchase of my new E550. He explained all the options for the car plus cash and leasing options. The best part was the day the car was delivered and the time Eric spent explaining all the features of the car and setting up Blue Toth, recording disk, and even Pandora radio. Another factor in my purchase of my new car is there service department and my service advisor- Curt Cunningham More

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I have obtained four vehicles from RBM over the past 10 years, and the salesperson for those (Eric Koenigsberg) has been outstanding. He is extremely knowledgeable, very respectful of your time, but most i years, and the salesperson for those (Eric Koenigsberg) has been outstanding. He is extremely knowledgeable, very respectful of your time, but most importantly, every bit as focused on solving any issue you have with the car after the sale as he was in making the sale. That's a rare quality and very important to me. We have had our vehicles serviced almost exclusively at RBM, and their service department has also been outstanding. Because we live some distance from Atlanta, we have had the vehicles serviced at other dealers a few times, but the quality of their service hasn't measured up to RBM's. Due to the unusually capable sales person Eric Koenigsberg, and service department, we continue to get our vehicles from RBM, although we live several hours drive from Atlanta, and there are other dealers much closer and more convenient to us. More

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I have bought several cars from Eric and serviced those cars exclusively at RBM-Atlanta. Every contact I have made has been superb and the entire team is professional, courteous and knowledgeable. Eric K cars exclusively at RBM-Atlanta. Every contact I have made has been superb and the entire team is professional, courteous and knowledgeable. Eric Koenigsberg is absolutely fantastic to work with, a true professional, and one of the most knowledgeable car professionals I have ever had the opportunity to work with. I can't recommend him, or the other fine professionals at RBM-Atlanta, high enough. More

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This dealership "gets" customer service all the way from the sales to the service department. I have purchased 5 vehicles from RBM and have been overjoyed with each. Just one of my experiences oc way from the sales to the service department. I have purchased 5 vehicles from RBM and have been overjoyed with each. Just one of my experiences occurred the day before a holiday and my car needed work before travel the following day, the dealership was swamped, booked several days out however the service manager quickly went into action and had my car in a bay within the hour. My technician, James Roberts was outstanding performing all the work quickly, I drove away within a couple hours on a day where any other dealership would have just said sorry, we are booked, RBM came to my rescue. I could not be happier with RBM and in particular my sales rep, Eric Koenigsburg, the service manager, Pam and my technician James Roberts. They all understand taking care of a customer, I'm sure the balance of employees at RBM deliver the same level of service I've experienced. If you get a chance, buy from RBM, it'll be the best car ownership experience you'll ever have. More

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Eric Koenigsberg, simply put, is the best car salesman out there. We hadn't done business with RBM in over a decade, but I immediately called Eric when the time came to make a change -- he had taken care out there. We hadn't done business with RBM in over a decade, but I immediately called Eric when the time came to make a change -- he had taken care of us then, and had also served a number of my business colleagues in the interim. Eric treated me as if I was family from the moment we reconnected on the phone. He was completely solicitous of my every need, from walking me through all the options, to squeezing every possible ounce of value INTO the transaction, to picking me up at my house on delivery day to bring me to RBM. The whole process was, without a doubt, the easiest and most enjoyable car-leasing experience I have had, bar none. More

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My wife and I went to RBM and brought our sales person, Eric Koenigsberg quite a challenging problem. We had just bought an Infiniti, and within days knew we made a mistake of mammoth proportion. The wife Eric Koenigsberg quite a challenging problem. We had just bought an Infiniti, and within days knew we made a mistake of mammoth proportion. The wife allowed me to go to RBM to tell them our situation and get a quick rejection, but the moment Eric heard me describe our problem with a great deal of shame, he assured me that we could find a way out of it. Over two days of very hard work, Eric and the team at RBM were able to work up an extremely fair deal for a 2011 E350 that got us out of this car that we hated with minimal pain. Eric has been doing this for 20 years and it shows. He knows his product backwards and forwards and is a consummate professional. We were scared and uncomfortable and Eric helped us every step of the way. He has earned a life-long customer and we love the car! More

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I worked with Eric Koenigsberg on the sale of my new car. Eric showed a great respect and professionalism on how he handled the whole process of the sale. His priority was keenly on listening my needs and tr Eric showed a great respect and professionalism on how he handled the whole process of the sale. His priority was keenly on listening my needs and trying to address them one by one. He builts up a strong trustful long term business approach as if you are here to purchase a Maybach and I am sure he will be my first go-to-person when I need to change my car again. I worked with Shawn McCallum on all my service needs. Shawn is very good in addressing the issues outlined and keeping you informed all the time. He is very professional and have great customer focus. I am very happy to have RBM as the dealer. It made a big difference lately as they renovated their whole facility. Great work. More

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Eric Koeningsberg is the consummate professional. His knowledge of all aspects of the Mercedes product line is unmatched and he does an excellent job in assisting the buyer in selecting a product (model, knowledge of all aspects of the Mercedes product line is unmatched and he does an excellent job in assisting the buyer in selecting a product (model, new v. pre-owned, lease v. buy, other features)based upon their unique needs and circumstances. I can't imagine a more enjoyable experience in any commercial setting. I am a repeat customer and wouldn't consider another product or venue. More

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I have worked with Eric for over 20 years. He is the ultimate in a sales executive for Mercedes Benz. Eric is extremely knowledgeable and always works with us to make the right decision for our situati ultimate in a sales executive for Mercedes Benz. Eric is extremely knowledgeable and always works with us to make the right decision for our situation. We consider Eric a great friend and advisor. He always ensures we get great service before and after we make a purchase. More

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RBM of Atlanta is fabulous. We bought the CLK 5 years ago now, and I'm telling you it still looks and feels new. Every tiny little thing that's needed fixed or replaced has been done so with the care an ago now, and I'm telling you it still looks and feels new. Every tiny little thing that's needed fixed or replaced has been done so with the care and expertise of these professionals. We've worked with Eric Koenigsberg in Sales and Shawn McCallum in Service, and they are priceless to us. Every call is answered immediately; I'm treated like a queen when I bring the car in; and we have always felt as though the recommendations were honest, thoughtful and priced correctly. Shawn is a true professional and he actually makes bringing in the car for service, a pleasure. He's curtious, gracious, and respectful every time. When we are in the market for another Mercedes, there will be no other place to buy or service. Way to go guys! More

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