Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 14

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of Eric Koval

August 02, 2025

Dealership Rating
Employee Rating

I always receive excellent service. Everyone is very friendly and helpful. Work is always done as promised. More

by pbrfan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

Dealership Rating
Employee Rating

I’m always pleased with the fact that Mathews employees are respectful and welcoming when I’m there for service/ More

by Pixymb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 28, 2025

Dealership Rating
Employee Rating

This dealership’s service dept. was exceptional.We brought our car to two different dealerships for a problem they couldn’t fix.Mathews found the problem in about 1/2hr,ordered the More

by gbieck123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 28, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 26, 2025

Dealership Rating
Employee Rating

The process was smooth and easy to get checked in and the waiting area was great! More

by theholtsny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 28, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2025

Dealership Rating
Employee Rating

Eric was great to work with. Since we only have one car at the present time, we were told they wouldn’t be able to get the part for two days, but somehow Eric was able to get the More

by DENISESIGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Denise

Jul 28, 2025

Matthews Hyundai of Greece responded

Hi Denise- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 20, 2025

Dealership Rating
Employee Rating

There are Kind people and, they do great work on my car. They always check for things that need to be taken care of! More

by lilyannaclause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 21, 2025

Matthews Hyundai of Greece responded

Hi Lily- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 17, 2025

Dealership Rating
Employee Rating

Everyone was very friendly. The service department was knowledgeable. Fast service. Enjoyed the free coffee and snacks. More

by shannonjopson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 21, 2025

Matthews Hyundai of Greece responded

Hi Shannon - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 16, 2025

Dealership Rating
Employee Rating

Eric took care of me and found out what was causing my issue which 3 different times I had my car in for service at 3 different locations and everyone kept telling me there was nothing wrong with my tires More

by AMANDAA818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 17, 2025

Matthews Hyundai of Greece responded

Hi Amanda- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 15, 2025

Dealership Rating
Employee Rating

My service always goes great. The service department people are always friendly and knowledgeable. Service waiting area is comfortable and clean More

by kdeleon001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 15, 2025

Dealership Rating
Employee Rating

The service is always great! The people are always friendly and helpful. Recent renovations look good. More

by Leslie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trenton Clingerman

Jul 17, 2025

Matthews Hyundai of Greece responded

Hi Leslie- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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