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Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 25

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
255 Reviews
4.8

255 Reviews

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255 Reviews of Eric Koval

January 25, 2025

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Employee Rating

Employees here are always super kind! Car was fixed perfectly and they were not pushy with extra suggestions. More

by JAMESARCIDIACONO747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Matthews Hyundai of Greece responded

Hi James- Thank you for the 5 Star Review and your business!

January 23, 2025

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Employee Rating

Great dealership! Great people! Clean restrooms! Didn’t have to wait at all. Walked around looking at all the showroom cars. More

by tomarra7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik, Todd Scharping , Billy Blattner

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Jan 27, 2025

Matthews Hyundai of Greece responded

Hi Tom- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 18, 2025

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Employee Rating

Solved the problem and kept me updated of any issues in a very timely mater. More

by spapuzek
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Kelsey

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Jan 23, 2025

Matthews Hyundai of Greece responded

Hi, We're so glad to hear our team was able to help you out! Thank you for the 5 Star Review and your business!

January 17, 2025

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Employee Rating

Electronic door lock to enter vehicle intermittently does not work. Eric told me his doesn’t either and that’s is, there is no solution. I would think putting a new one would help. Please advise. More

by jgiovann
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 13, 2025

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I Got my oil changed. Easy to schedule, done quickly with no issues. Easy & convenient More

by Sonataowner
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 13, 2025

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Employee Rating

Never have any issues scheduling appointments for work on my car and the timeliness of the job. More

by lot34rgm2000
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

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Jan 14, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 13, 2025

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Employee Rating

Service staff is professional, courteous, knowledgeable, helpful, and very friendly. They always provide a great experience. More

by TLHOGAN112
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Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 12, 2025

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Employee Rating

Communication from service department was good. The fact that they considered a loner was a big plus. More

by NCBECK16
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Workmanship
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Recommend Dealer
Yes
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Jan 13, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

January 10, 2025

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Employee Rating

Convient, efficient, prompt, mindful. Service people were courteous and friendly, had the word done quickly. More

by terrytrimm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

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Jan 13, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 09, 2025

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Employee Rating

Matthews Hyundai is responsive, helpful and easy to do business with. I do recommend using their services. More

by arbuell93
Recommend Dealer
Yes
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Jan 10, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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